Doubletree by Hilton Bath liegt im Herzen von Bath, nur 10 Gehminuten entfernt von: Bath Central Library und Thermae Bath Spa. Dieses Hotel ist 20,5 km von Cabot Circus Shopping Centre (Einkaufszentrum) und 21,9 km von University of Bristol entfernt.
Nutz folgende Freizeiteinrichtung: Fitnessbereich (rund um die Uhr geöffnet). Du kannst aber auch den schönen Ausblick von folgendem Punkt genießen: Terrasse. Dieses Hotel bietet auch kostenloses WLAN, ein Concierge-Service und ein Hochzeitsservice.
Deinen Durst kannst du an der Bar/Lounge stillen. Gegen Gebühr wird täglich von 07:00 Uhr bis 10:00 Uhr ein Frühstücksbuffet angeboten.
Zum Angebot gehören ein Businesscenter, ein Express-Check-out und ein Textilreinigungsservice. Wenn du eine Veranstaltung in Bath planst, ist dieses Hotel eine gute Wahl, denn zu den 3401 Quadratfuß (316 Quadratmeter) großen Veranstaltungsräumlichkeiten zählen Konferenzfläche und Tagungsräume.
Fühl dich in einem der 176 klimatisierten Zimmer wie zu Hause. Ein WLAN-Internetzugang (gegen Gebühr) steht zur Verfügung. Es sind eigene Badezimmer mit Duschen vorhanden, die über kostenlose Toilettenartikel und Haartrockner verfügen. Zur Austattung gehören Safes in Laptop-Größe und Wasserkocher mit Kaffee-/Teezubehör; die Zimmer werden täglich sauber gemacht.
"One rather expects that a stay at a Hilton, a brand one has long held in considerable esteem, would meet a certain standard of hospitality. Regrettably, this particular establishment fell woefully, almost impressively, short.
Upon retiring to our room after a long day, we discovered, far too late in the evening to make alternative arrangements, that we had been allocated a room adapted for disabled guests, a fact that necessitated all manner of inconvenient provisions simply to make the facilities usable. One does wonder why such rooms are assigned without so much as a courteous forewarning.
To compound matters further, the washbasin drained at a pace one can only describe as glacial, leaving the bathroom floor in a thoroughly disagreeable state. Not wishing to cause a scene at such an ungodly hour, we soldiered on, which, in hindsight, was far more grace than this establishment deserved.
Seeking the modest comfort of a pair of slippers, hardly an extravagant request in a hotel of this supposed calibre, I contacted housekeeping, only to be informed, with the practised efficiency of someone reciting a well-worn script, that they had none available. The response came without apology, without sincerity, and without a single alternative offered.
What truly sealed this review, however, was the checkout. Upon raising these entirely legitimate grievances with the receptionist, we were met with the sort of detached, performative *”sorry”* that one might extend to a stranger one had lightly bumped into in a corridor, utterly hollow and entirely unbefitting of the occasion. She carried on with her business quite unruffled, as though the comfort of her guests were a minor inconvenience to her morning.
In short: the location is agreeable, that much I shall concede, but the standards are simply not commensurate with what one pays, nor what the Hilton name implies. One ought not to have to interrogate the front desk simply to ascertain whether one's room is fit for purpose. That is not a burden a paying guest should bear.
We shall be reconsidering future bookings, and I would strongly counsel prospective guests to enquire rather thoroughly before committing. Standards here, I'm afraid, are not quite what they ought to be."