_TISG15ntjonn****
5. Mai 2024
We arrived in the morning around 8am as we took a sleeper bus from Ninh Binh, booked the hotel for the previous day as well so we could check in. The manager/receptionist helped to carry 2 of our carry-on luggage to the second floor, where there's a lift to go to your room's level. Check-in was efficient, and we were able to have the hotel breakfast after ordering. Fresh juice, water and coffee are available. We recommend the the chicken noodle soup, pancakes & egg with toast. Do take note that it is not your usual pancake & toast, maybe a Vietnamese twist on it? Breakfast was enjoyable, food was served maybe around 5-10 minutes after ordering. Room service helps to clean your room and provides new towels :) The manager/receptionist helped us to arrange transport to our sleeper bus waiting area & the attractions as it was close to impossible to get a grab car there. She also helped us to purchase tickets for Fansipan which was great as it was a holiday on the day we visited the attraction. Her explanations were helpful and overall helped make our stay there much more enjoyable and easy. Down the street from the hotel is filled with cafes/restaurants/souvenir shops, hence its in a great location. The outside of the hotel is also aesthetic, so you can definitely take some nice pictures during your stay there. Thank you to the staff at Sapa Elegance Hotel! :)
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