Hampton Inn by Hilton Detroit Southfield

Great hotel, newer and great staff.

衞生環境優美

We stayed two nights at this Hampton Hotel. We are not fond of the Hampton Hotels but due to circumstances beyond our control we stayed here with family for a Family Celebration. It looks like a very new hotel. Very modern looking. The public areas appeared clean. Abdul at the desk was very helpful. The front desk staff was also quite good. We did have an issue with housekeeping services. There was a note with our key cards that housekeeping is done every 5 days. However, if you request either the night before or the day of, they will have housekeeping provide service to your room. We requested it the night before. When we left the next morning for our Family Celebration and returned at 3:30 nothing had been done. We went to the front desk and was told we were on the list but they had not reached our room yet. We went out again and when we returned at 8:30pm it had not be done. Please don't tell me to do something which I do and then not do your part. This is not acceptable. If I didn't want the room serviced I wouldn't have asked. I personally had two issues with the room. The toilet was so low a midget would have been happy and the bed was so high that unless you were at least 5'10" it was almost impossible to get into the bed. I am 5'1" tall. I actually injured my back trying to get into bed. If you don't mind the toilet and bed issues it is an acceptable Hampton Inn. Personally, I could not stay there again.

My sister and I enjoyed our stay at Hampton Inn while in Michigan for a funeral. The hotel is only about a year old. The hotel is very nice. All staff encountered were friendly and helpful. The room was very nice with touches like a roll up screen which controlled sunlight coming into the room. The room also had a large smart tv, pleasant touches in the bathroom, and a microwave and refrigerator. A room safe would be a nice addition to the room. Also availability of beer and wine would be nice. The included breakfast was good, with a wide variety of food to choose from. I visit Detroit several times a year and usually choose higher end hotels. I can honestly say this hotel was better than any of the many I've stayed at in Detroit.

Pros: -Friendly and knowledgeable staff -New facility, modern design and layout, new bedding, towels, everything. -Well lit, business neighbor, convenient access to M-10 Cons: -No way to turn AC/Heat fan to "on", bring your own noise maker -8 Pillows are 8 different levels of complete mush, bring your own pillow if you like firm.

Beautiful, very clean place loved it. We will be coming back soon. I would recommend to others. Great location, close to highways, shopping, and restaurants. You are in the center of everything.

Es un hotel nuevo, ubicado junto al cruce de autopistas, limpio y muy funcional. Las habitaciones son modernas, silenciosas, con camas cómodas y grandes. El único pero es que a la ducha le faltaba un poco de potencia. El desayuno completo y correcto.