Residence Inn Minneapolis Downtown at the Depot

We had an outstanding stay at the Residence Inn! We were greeted upon arrival with outstanding service from both Catherine and Willy (our reservations were a little complicated and they helped us get sorted out). Catherine was a wealth of information about local restaurants, activities, and transportation. The property is clean with spacious rooms and modern decor. Breakfast was better than usual for Residence Inns (the fare is pretty standard but there were four hot options every day that varied). We found the location to be excellent and never needed a car to see the sites I. Both Minneapolis and St Paul. Highly recommend this hotel!

Great location downtown. Walking distance to lots of things, including the Viking’s Stadium, restaurants, and the light rail. The room was super disappointing. There were burn holes in the carpet, several live bugs in different parts of the room and just generally not at all worth the $350 per night price tag. We did not spend any time in our room other than to sleep. If it were a longer trip, we would’ve moved hotels due to the condition of the room.

Thank for great hotel service. Emani was amazing & such a pleasant, kind, & professional front desk person. Cathy was a chip off the block also with good service. The upkeep at the hotel was up to standard as expected at the great Marriot & we thank you for all of it.

Our experience was top notch from the very beginning thanks to all of the staff but especially thanks to Hector. He assured us with pulling together 4 different reservations into one, and was helpful every day and with anything we needed. Although the hotel is well loved, and can use a bit of an update in places, it did not detract from our stay and we were very happy we chose this location. The room size of the 2 bedroom/2 bathroom suite was perfect for traveling with kids.

I had a wonderful stay! The rooms were clean and cozy and having a full kitchen made my 4 night stay much more convenient. Christian at the front desk gave me the warmest greeting when I arrived to check in. I also saw him the following day and his friendly and happy demeanor and willingness to go above and beyond made my stay that much more enjoyable!

Making reservations for a wedding in August, I called the hotel directly and spoke with the General Manager, Willy. He was THE MOST HELPFUL person. I cannot say enough about how friendly and accommodating he was in making our reservations. I wish everyone was able to experience the kind of top notch service he provided me. Thank you, Willy.

I am a titanium bonvoy status member and stayed at many Marriotts, but the service Erica provided was the best ever. She was very caring and did her best to make our stay enjoyable. Marriott has a gem employee in Erica. Great stay, great service and very comfortable beds. Tom S

We came into town for a last minute boys trip to see The Vikings. My son is 9. We wanted something close to US Bank Stadium. It was a 20-min walk. Could have opted for public transport to make it shorter but we went on foot. It is even closer to The Target Center. It was NYE weekend and downtown was dead on Saturday. I was actually surprised how quiet everything was. Hotel was clean, quiet, and safe. Our room was large with a kitchenette, king bed, etc. Plenty of space for 2 people. We skipped breakfast and walked 5-min to The Hen House for breakfast. It was great. Staff was a little cold but helpful and never rude. Probably more scenic or hip places to stay but it was perfect for what we needed. Key card was needed to enter the lobby, and use the elevator. 16-min Uber to Mall of America and MSP.

This hotel has seen better days and is in desperate need of an upgrade. The carpets are ugly, the signage is poor (I never knew which way to turn when I got out of the elevator) and I could tell it needed a paint job. There are better Marriott choices in Minneapolis, like the AC Hotel which understandably was sold out. The room, which had a kitchen, was big but, again, kind of old.