Finde Hotels in Minneapolis

I checked into this hotel via the app, the mobile key was not working, it had been a long day and check in was after 10pm. Problems with AC, service tech did not speak much english and he did nothing. Also, the whole thing took over an hour to do nothing. Next morning I contacted the front desk about replacing a clock in the room and was spoken to very rudely. Went to the restaurant Tavola and was given a glass of water that just plain ”stunk”! Left a message asking the GM to call me and was told he would...he didn't so I left a second message for him to call. Later that day the GM, Jeremy, called me but he seemed very busy and was not interested in hearing the diffiiculties I had with his staff and the cleanliness of the restaurant. So, I said to him ”it is obvious to me that you are not interested in hearing these problems” then I told him goodbye. He did not have any interest in making me think he was interested. I sent him a text letting him know about the filthy water glass (which by the way sent me away from the hotel to a wonderful meat at the Capital Grille!) and he never responded to me. I really wish that Marriott stood behind its customers the way that they did before the Pandemic. Just because there was a pandemic does not give Marriott the right to provide substandard service and charge much higher prices. I will not ever choose this location again.

This hotel is away from the hustle of the city which I genuinely appreciated. I found it to be very quiet and surprising relaxing. I met a girlfriend who visiting for work. This hotel underwent a recent renovation and everything in my room was perfect. The room was large and spacious. Honestly, with all my recent travel this room may have been the biggest I've had this year. The bed and bedding were fantastic. The towels were crisp white. The carpets were clean. There is a coffee bar in the lobby of the hotel. Two girls were staffing it on a cold blustery Wednesday morning. They knew what they were doing. They were knowledgeable and friendly and fast. It was a fantastic amenity I didn't know about. Lots of parking which was only feet away from the front doors. This was my first experience with Delta Hotels and it won't be my last.

Ich würde dieses Hotel definitiv an die Leute empfehlen und würde hier wieder bleiben. Es sah aus, als wäre es neu renoviert. Die Zimmer waren geräumig und sauber, und das Personal war sehr chattisch und gab uns einen guten Service. Besonders die beiden Jungs, die am Abendende arbeiteten, wechseln auf dem Vorderbüro. Die Lage ist perfekt, Parkplatz ist in einer Garage über die Straße und viele Bars und Restaurants sind in der Wachstrecke. Sehr guter Wert für Geld!

When booking this hotel, I had the impression that this brand is one of the top brands of Choice. But I was surprised by the following: 1) Upon checking into the hotel at about 10 PM, the front desk staff behaved unprofessionally. He handed me my cards, etc., without saying anything during the whole checking process. 2) Walking in the hallway like walling in a not-cleaned bathroom. Smells like a toilet. 3) When I checked in, there were no bath towels in the room or bathroom. They forgot to put them in the room. The front desk asked me to go to the front desk to get the towels because he did not deliver them. 4) I ordered a 12-pack extra soft toothbrush and had Amazon delivered it to the hotel. Amazon confirmed that the package was delivered and signed by the front desk, Oliaka. When I checked with the hotel front desk, the package was open, and only three toothbrushes were left in it. 5) The hotel texted me to ask about my first day's experience. I texted back, but nobody gave me any feedback. If I travel back to Minneapolis again, I don't think I will stay at this place again.

特別好，對比Priceline和各大網站，發現咱們攜程最便宜。從放假到服務，空調太冷會給heater，早餐也很好吃，所有的人員特別nice，從前台到housekeeping。還在downtown去哪都方便，以前沒發現這酒店這麼好，如果以後有需要，一定會再定這家。（很暖入住發現電視上有預訂的名字