Premier Inn Douglas, Isle of Man

M&S, TK maxx, a lot of Bar & Restaurant nearby, standard Premier INN service, friendly and helpful staffs, Bfast is nice…no compliant. I am Premier INN frequent customer ^^

Repeat visit to this centrally located and very good hotel . Some things to note on this stay . We arrived in Douglas at 8 am and asked the hotel to store our bags prior to an early check in . We requested an 11am check in as it was mentioned on the website but the staff member said 11am check in was never possible but 1pm might be (it was) We’d booked a premier plus room as we were staying five nights and wanted a little extra luxury ! We were allocated our room (506) and were very disappointed as the view was of the wall of a building . A very kind and helpful house keeping staff member showed me the premier plus rooms on the front of the hotel , all of which have a view of the sea (albeit over rooftops and the m and s carpark !) We asked to swap rooms and were luckily able to (to room 507) I’d highly recommend mentioning you’d like a room with a view at check in if one is available ! WiFi was useless as it was through an unsecured network so most websites wouldn’t download anything . We used our mobile data which worked perfectly , strong signal ! Tiny first world problem is that there were no coffee pods for the coffee machine . The coffee machine is one of the perks of paying for a premier plus room but without pods it’s useless ! There were no pods available for the duration of our stay . I think a proactive hotel might go and purchase pods from the m and s (literally a few paces away from the hotel) which is what we did ! All in all a good stay . Too many good places to eat and drink in close walking distance for us to use the hotel bar or restaurant . Recommend this hotel .

We always come for buffet breakfast, and the customer service is consistently excellent. Adam’s preparation of the food was timely and presented and cooked well. We always feel that Maxine, Steve and Will love their job and want to serve us well. The Thyme restaurant here and the staff are a real credit to the chain. Thank you!