Holiday Inn Express & Suites Houston NW - Hwy 290 Cypress

Beautiful room, clean and beds were comfortable. Breakfast was the very good. Coffee was delicious. Staff was very friendly and professional. I will come and stay here again when I am in the area.

The space was amazing. Very clean, good location, good food. I enjoyed it.

The employees are always pleasant. The hotel is always clean, and the food is always scrumptious.

We stayed here because it was closer to the airport than our previous hotel. Very clean hotel and rooms. Breakfast was good in the morning, and the staff seemed nice. Only downside was the size of the pool. More of a business hotel than for kids.

Our hotel room was clean and quiet but we were very disappointed in the customer service at this hotel. We had to wait for 40 minutes because or room wasn't ready at 3:00, the appropriate check in time. The staff wasn't very apologetic in this situation. The breakfast was a disappointment also. Some food was very cold and my husband found the oatmeal to be "soupy" because someone did not turn it on so that it could cook. No fruit was provided and they ran out of some of the juices. Overall it was fine for one night but we probably won't be back again.

Misty and the whole Team are amazing. I stay here every year. The reason I stay here is because of the people, the good food and the cleanliness of the hotel. Having breakfast here in the hotel, and seeing all the happy, smiling faces is a joy in the morning! I would recommend staying here to everyone!

We really like this hotel. The beds are comfortable and the rooms are always clean. The only downside is that this hotel charges over $100 deposit to rent a room for just 1 night and we got it back almost 3 weeks later from the day we checked out.

There are two Holiday Inn Express hotels with Cypress addresses...we chose this one, which was the wrong one. While it put us 10 miles away from our friends we were there to visit, it put us 10 miles closer to downtown for our day exploring. The room was nice and the bed was comfortable. The glass shower door was hard to maneuver for someone with beginning stages of arthritis. The complimentary breakfast was my least favorite of the 5 hotels we stayed in on our vacation journey. Why offer instant oatmeal but make a person burn their fingers getting hot water from the coffee machine? Who allows their inventory to run out of milk, especially when you are hosting a traveling youth baseball team? This experience kept me from making the same mistake this week in another booking...right city, wrong location.

Comfortable bed and pillows. Clean rooms, friendly staff. Excellent place to stay. Free breakfast is fine. Gym elliptical was working fine. Washer/dryer on site 2.00 for each, front desk was able to change bills for coins. Will stay again.