Finde Hotels in Capitol Heights

I been going to this hotel for 2 yrs every month for a staycation to get away. This one time hotel guests arguing in hallway disturbing guests cops called. Cops came bck 2nd night banging on guest door wellness check. I stayed 2 nights no rest, noise & scared 1st night for my safety because of arguing in hallway. It's so ghetto there now! I'm told by Mgr or night supervisor I can get refund at checkout or at least half but Mgr Pricilla Harris refused she offered me points but no money back or free night. I always stayed on 2nd floor only once 1st floor. I would have stayed 1 night on 1st floor near entrance ONLY. I believe I'm owed all or half refund for 1 night my rest was disturb I was terrified entire night. It's straight Ghetto now. They lost a loyal customer because I'll never go to that location again at Hampton Park Blvd in Capital Heights MD

Phenomenal employees at both the ”Country Inn & Suites” in Capitol Heights and ”Comfort Inn” at Joint Andrews helped me so much! DAKSH (Front Desk Manager at Country Inn & Suites) and NADER (Director of Sales & Marketing) worked quickly to find me a room at another one of their near-by hotels when an unaffiliated app had confirmed a room when the hotel was already full. The efficiency and communication with which they worked was stellar! Thank you!

Nice hotel, good service, helpful front desk. Breakfast was good, lots of different options each day. Fine location off of highway. Matches the pictures, good price, great for going in and out. Feels safe tucked back behind the road, lots of parking.

Im Motel-Modus hat das Zimmer ein großes Bett und gute Betten, aber die Klimaanlage ist zu laut und startet und stoppt automatisch. Das Frühstück ist ein typisches amerikanisches Familien-Fastfood, Milch-Frucht-Muffin-Omelette im Grunde, es ist Selbstbedienung. Als ich eincheckte, war die Rezeption eine ältere Dame, sehr freundlich und höflich. Ich stieg aus Washington aus und fuhr den ganzen Weg, um Fuß zu fassen und fühlte mich sehr warm. Es gibt einen kleinen Innenhof, wo Sie kostenlos parken können. Nicht weit vom HIGHWAY ist es bequemer, rein und raus zu fahren.

Wir wurden von einem freundlichen Front Desk Rezeptor begrüßt. Es gibt keinen Valet wie beschrieben, aber es ist Selbstpark für $30 pro Tag. Keine Mobile Key verfügbar in diesem Hotel. Keine Schlüssel-Dropbox verfügbar für diejenigen, die in der App checked out. Die Halle war so heiß wie draußen. Unser Zimmer war sauber kaufen AC war nicht konsistent, um das Zimmer kühl zu halten. Telefon im Zimmer war defekt. Front Desk konnte Sie kaum hören. Wir mussten zusätzliche Badezimmer-Sachen mit der App beantragen. Ich habe gebeten, Gesichtsgewebe, da der linke da war ein einziges Gewebe darin, aber wir haben es nie. Komplimentar Frühstück ist frisch gemacht und das Essenspersonal war untergebracht. Check out war einfach über die App. Das Hotel ist in der Nähe von Washington und ist in der Nähe von Capitol.

Ich und meine beiden Freunde kamen zum Fast Holiday Hotel. Der Assistent des Managers Ibrahim hier. Wir hatten Probleme, während wir die Verfahren abgeschlossen hatten. Er hat uns sehr geholfen. Er hat im gesamten Prozess unserer Hilfe sehr professionelle Ausbildung, weil, Ich und meine Freunde werden sicher zurück ins Hotel kommen.

So far I would rate this hotel a 5. From the manager to those in housekeeping, the word comes to mind, excellent. I have to single out Sheriena and Mr. Bob, who in my opinion, are the type of personnel you want on a hotel staff. These individuals have an exceptional way of dealing with all types of personalities. They both are pleasant, respectful, very helpful, and shows real concern for the customers' comfort. I really am enjoying my stay here. I would recommend this hotel to anyone interested in extended living. S. Duncan

My husband, son and I stayed at the residence Inn in April for 2 nights during our visit to the Capital. The hotel is in a great and convenient location and the ample parking is a great plus! The hotel is well maintained and the rooms are HUGE and have a small living room space. We loved the kitchenette which is stocked to allow you to prepare a meal if you choose to. There is a full size refrigerator which is a plus! This place is perfect for someone looking for a long stay because it provides the convenience of home away from home. Now the reason why they got a 3 are from me. The reception we received while checking in was absolutely horrible!!!! We walked into an unattended front desk, we patiently waited for a few minutes for someone to check us in and the gentleman who came from the back appeared to be in a hurry and annoyed as though we interrupted him. He did not greet us but rather rudely asked “Can I help you” without making any eye contact while logging into his computer and the only words that he spoke were to ask me my name and to ask for my ID and credit card and that was it! He checked us in and handed back my cards and the key card and started to walk away and I had to ask where the elevator was to get to our room. UNACCEPTABLE!!! I have traveled extensively and I have never encountered such rudeness and poor reception/customer service, ever! I do not plan on ever coming back to this hotel, which is unfortunate because I truly did like it. I liked the location, I liked the ambience which is why I’m giving them 3 stars, but the poor treatment as though they were doing me a favor by letting me stay there guarantees that I will never come back. I choose to spend my money where I’m appreciated.

Der beste und sauberste Aufenthalt,erschwinglichste Preis, Personal ist in der Nähe, sorgen und sehr professionell. Ich habe das an meine Familie und Freunde empfohlen. Ein sicherer Ort zu bleiben !!! Ich genieße die Gastfreundschaft und die Art und Weise, dass das gesamte Personal auf der gleichen Seite, der gleichen Tagesordnung und der gleichen Sicherheit ist !