Bewertung vom5. Sept. 2025
Aina M. L. Lorona
I had a hot, uncomfortable disappointed, and we were in utter shocked that the room I booked was not in their system. As I was rebooking, it was not the same as the first booking then blacked out occured. During the blacked out the my booking end up with only a bed in dorm style quarters, public bathroom and no privacy.
My first booking was a package trip from Cebu to Manila which still in a wrong date. The actual date for the flight was to be on August 19 @ 9:50 but the three agent that I spoke to on the 18th got my hotel canceled and only provided me a rebooked solution. Sure, I can rebooked, thank so much for making my simple trip into **************** with my family, along withy impatient high functioning autism, 24 years old son who doesn't like his iPad to be low battery and no wifi.
To remind you that the black out still happening, so during my aunty and son lunch the black still going. I have no idea what kind of menu and price for food and drinks. As I saw the server put the first plate of food, I was shocked to see the mountain square shape nacho cheese beyond understanding. My aunty is only 90 to 100 pounds. She doesn't speak English and doesn't understand what she ordered, so she asked question about salad and a slice of pizza. But that not what the server brought, he came out again carrying nacho cheese, same size as the first nacho cheese/beef, except the second is chicken then a whole large Canadian bacon pizza. I couldn't believe the amount of food that was ordered then a Red Bull for my autistic son? My aunty was repeatedly saying that she only want salad and a slice pizza then water. What she really wanted the cook and server wanted to do is take away all the food back including the Red Bull. Oh, one more set of food, two big pieces of Burrito. The hotel is still in black out and stuffy hot and dark.
The staff are not good listener. My son started eating and drinking the Red Bull, when I saw him, I told the staff that Red Bull straight might kill him of a heart attack. I also mentioned that my son doesn't know self control when it comes to food which is called glutenny . He already pass his regular weight. I heard my aunty said that my son ordered all the food; she had no idea what he was ordering.
Meanwhile the black out still continuing till around 5:30 pm, every building around the area has their electricity back on but not the Papabo. Our booking still in process. The manager charged me for the lunch even though the mistake was the their service, taking order from an autistic person instead of asking his parents. The manager decided to booked us in the one room that has two bunk bed, private bathroom and has windows cause still black out. The room is stuffy and hot, it's on the fourth floor, no elevator and dark to go up the stairs. We decided to lock up our things in the room cause still black out.
My aunty over heard that the electricity bill was not paid. So as soon as I got down. The manager charged me 1500 pesos cash plus 1200 pesos for lunch that I only got to eat two slices of pizza and a couple of bite of nacho beef. I didn't get to have the burritos. The Papabo manager quickly went to pay for their electricity bill after she spoke to the owner.
My aunty and me went to the beach. I for sure locked the bedroom and still no electriçity. My son went to 7/11 to charge the iPad. We got back at the hotel at 8:30 or so and the electricity was on and my son also in the in the hotel. Do recognized that the hotel keys was an actual key, and I only have the key with. In my surprised our bedroom door was wide open, our things are scattered on the chair and table. Now, just today at this time, I'm still looking for my necklace that has my Mom piece of earing, my oldest son alligator tooth pendant and my initial pendant A.
I'll call the hotel when I finished looking at our things here.Yap, my necklace is missing.
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Preis pro Nacht ab:5 €
Bewertung vom2. Juni 2026
Anonymer BenutzerWir hatten einen sehr angenehmen Aufenthalt im Tsai Hotel. Das Zimmer war sauber, komfortabel und gut gepflegt während meines Besuchs. Das Personal war freundlich, freundlich und immer bereit, mit Fragen oder Anfragen zu helfen.
Die Lage des Hotels war bequem, erleichterte den Zugang zu den näheren Attraktionen, Restaurants und Transport. Wir schätzten auch die friedliche Atmosphäre, die mein Aufenthalt entspannt und angenehm machte.
Das Tsai Hotel bietet insgesamt einen großen Preis für Geld mit hervorragender Service und komfortablen Unterkünften. Wir würden gerne hier nochmal bleiben und es sehr empfehlen, jedem, der das Gebiet besucht. Danke für eine wunderbare Erfahrung für das ganze Tsai Hotelteam! 😊
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Preis pro Nacht ab:17 €
Bewertung vom23. März 2025|Standardzimmer mit zwei Einzelbetten
Anonymer BenutzerDie Lage war gut, die Restaurants des Einkaufszentrums waren zu Fuß erreichbar, und ein Krankenhaus war in der Nähe. Allerdings war in unserem Zimmer der Lärm von draußen zu hören, was uns beim Schlafen störte. Das Frühstück war gut, allerdings gab es nur eine begrenzte Auswahl. Preislich ist es angesichts der guten Lage erschwinglich.
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Preis pro Nacht ab:26 €
Bewertung vom13. Apr. 2025|Standardzimmer
GastnutzerSauber und der Service war sehr zuvorkommend, aber die Lage war nicht ganz einfach. Zuerst dachte ich, es läge neben einem Geschäftsgebäude. In der Nähe befinden sich Restaurants, Wäschereien und ein Spa.
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Preis pro Nacht ab:7 €
Bewertung vom13. Mai 2026
GastnutzerStayed at Zerenity Hotel Cebu and had a really pleasant experience. The location is very convenient, especially if you plan to explore Cebu City or go around IT Park and nearby areas. The rooms were clean, cozy, and comfortable for resting after a long day.
I also appreciated the friendly and accommodating staff—they were polite and helpful throughout the stay. The hotel provides basic amenities that are useful for travelers, and the overall atmosphere felt quiet and relaxing.
For the price, it’s a good value and a practical choice for both short stays and business or leisure trips in Cebu. Would definitely consider staying here again.
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Preis pro Nacht ab:21 €
Bewertung vom24. Jan. 2026
Gastnutzer
Die Lage ist äußerst praktisch. Die Restaurants reichen von gehoben bis regional, und ein Supermarkt befindet sich in der Nähe, sodass Sie sich mit allen nötigen Zutaten und Lebensmitteln eindecken können. Ein Busbahnhof ist ebenfalls in der Nähe, von wo aus Sie bequem mit dem Bus zum IT-Einkaufszentrum oder zum Strand gelangen. Das Beste an dieser Gegend ist, dass es hier kaum Motorräder oder Autos gibt. Dadurch ist es sehr ruhig und es gibt keine Abgase.
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Preis pro Nacht ab:26 €
Bewertung vom5. Mai 2026
GastnutzerA cozy place to sleep. We only spent one night here. The room was adequate. Breakfast was good. I think i just had egg and rice with coffee. Great location if you dont mind a 4 or 5 minute stroll to the beach - which is beautiful. Smach bang in the centre. Near to jollibee and McDonald's. Warm water. Simple but great value
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Preis pro Nacht ab:16 €
Bewertung vom21. Juli 2026|Superior-Zimmer
Kenny13Die Zimmer waren ziemlich groß! Nur die Frage war mit Schädlingen, die herauskommen. Ich hatte mit ihrem Hausbetreuungsteam darüber gesprochen, was zu tun, damit die Frage gelöst werden kann. Hoffentlich werden sie handeln.
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Preis pro Nacht ab:15 €
Bewertung vom25. Jan. 2025
Walt Longlade
The room is comfortable.
I would not call it an apartment as there is no kitchenette.
The staff are friendly.
The restaurant on-site serves good food and drink, but prices are too much.
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Preis pro Nacht ab:11 €
Bewertung vom7. Mai 2026
GastnutzerBudget Friendly Stay with Mixed Experiences - Good for the Price, but Be Prepared for Quirks
We booked this hotel for three nights primarily because of its incredibly low price, around 500+ pesos. Upon arrival, we were surprised to see the area filled with HPG (Highway Patrol Group) motorcycles; it turned out they were also staying there due to an ASEAN event in Lapu-Lapu, which made the vicinity quite busy. When we entered, the reception was unattended for a moment, and when someone did assist us, they seemed rushed and hard to communicate with. Being escorted to our room was an ”okay” experience. For the 500-peso price point, it met expectations! The room had a refrigerator, and we were happy to find a bucket and dipper, which meant we could do our laundry a huge plus for us. While the shower pressure was slightly better than our previous accommodation, we still weren't fully satisfied and ended up using the bucket and dipper for bathing. We enjoyed the TV, even if it was a manual one at least it worked! However, our experience at the dining area upon checkout was quite chaotic. The staff there seemed disorganized; they were laughing, and then there was a clear concern from another guest whose order hadn't arrived despite being placed earlier than ours. It turned out their order wasn't even listed, indicating an absent-minded mistake. The scene quickly escalated with staff shouting questions like ”Where's the order?” and ”Which order?” among themselves, creating a very confusing and unpleasant atmosphere.
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Preis pro Nacht ab:7 €