3-Sterne-Hotels in Wisconsin, Vereinigte Staaten

Our stay was actually nice. The only frustrating part is we had to come a day early for our stay due to bad weather coming Saturday night where we live & we had to be sure we could get home by Sunday. I spoke with the Trip.com gentleman and with me on the line he called the Delta hotel because I wanted to switch Saturday night to Thursday night due to bad weather coming. We were there to meet our new born granddaughter. After he spoke with Crystal, a customer service representative at Delta, he said everything will be fine, but I will need to make Thursday’s reservation directly with Delta reservations so he transferred me. Before he transferred me, I asked him if Saturday will be canceled and we will not have to pay. He said Delta Customerservice will take care of that so as I spoke to Crystal about it, she said you need to talk to Trip.com to get that taken care of because Trip.com does not refund, I told her I did talk to Trip.com and they told me that Delta will take care of it. And she said she would look into it so she transferred me to the reservation line and I made the reservation for Thursday, March 12. As we checked in, I brought this situation up and the gentleman at the front desk said to ask about it Friday morning because I had to check out then check back in. So Friday morning I went to the desk to discuss the situation and to check in again because this booking was through Trip.com. The manager was there and she explained to me that they don’t give a refund, but I explained to her that I talked to Trip.com and Crystal, from Delta and she said she would take care of it. To me taking care of it was canceling, and we would not have to pay for that extra day so the manager stated she would look into it. Saturday morning, as I checked out, Crystal was at the front desk and I went through the hole discussion again, and she did have something written down that she looked at, and she said we need to cancel through Trip.com the third-party reservation and that Delta will not refund us for Saturday night. I do understand the rules, but also as customer service from both Trip.com and Delta I would think because we’ve stayed Thursday night that we should not have to pay for Saturday night being that it was the same amount of nights. In the end we paid for a night that we did not stay therefore I feel either Delta or Trip.com got paid twice for that night cause I’m sure that room was taken by another customer, my hope is that we can be refunded for the Saturday night we were charged for and did not stay on top of this. We ended up paying more which I was fine to do being that we had to book through Delta for Thursday night, which I will always book directly with a hotel, and no longer a third-party since they do not consider blizzard weather a reason to get home. Please consider a refund for Saturday night. Thank you, Mindy Kottke.

My husband and I travel to Milwaukee each year for his birthday. We chose this hotel for its location in proximity to our dinner reservation and the attractions we had planned. There were several negative reviews for this hotel regarding check in, cleanliness, and parking, I'd like to share my feedback to ensure travelers do not deter from staying at this hotel for those reasons. Upon arrival we were promptly greeted by a friendly front desk staff and were able to check in promptly at 4pm. We were able to conveniently park in their side lot while we brought our belongings up to our room. The room was extremely spacious and had beautiful upgrades and convenient amenities such as a full kitchen. The high ceilings really made this room unique. Everything in the room was very clean. There is a parking garage directly across from the hotel which was easy to access and only cost $22.00 a night to park. When staying in downtown MKE it is to be expected that you will pay for parking, and knowing our car was in a covered garage was peace of mind. We choose to Uber to our destinations, so we didn't have to find parking multiple times, and we never had to wait more than a few minutes for our ride to arrive. My only disappointment was there was no happy hour. I was under the impression there was a cocktail hour offered, but it didn't take away from our stay, as there were several liquor stores within walking distance to grab a drink for the room while we got ready. Breakfast in the morning was plentiful with options, fresh, hot, and the egg bites were delicious. The last thing I will add which is huge for me, they have complimentary water, hot water for tea, and coffee in the lobby at all times. I hate forgetting to bring a water bottle for the middle of the night when staying at a hotel, so I loved this feature. I would absolutely stay at this hotel again in the future! Don't let the negative reviews sway your decision. This was a beautiful, newly converted hotel that you should absolutely check out next time you are staying in the area.

Great location downtown across from the Baird Center. The bed was comfy which I've come to expect from Marriott and they even had feather pillows - another plus. Nice bathroom and shower. Breakfast was good with multiple choices. That's where the pluses end! We had a conference to attend at 3 so we wanted to check in at 2; one hour before 'check in' technically begins. We were told our room was ready and she took our cc information, etc. but then we were told we would be charged $15 for early check in - seriously?! Don't tell me my room is ready and then charge me to use it! They offered to store our luggage but was afraid what that charge would be so we left it in our car. She did not like that we self parked right across the street either- in the same parking facility the valet uses. When we returned from our conference at 7:00 pm, our reserved king suite was no longer available and we would have to settle for 2 queen beds. In addition, the information the front desk person had taken earlier was no where to be found. Now the gentleman had trouble completing the reservation and had to start over several times. He finally gave us a queen suite which was the weirdest configuration I've ever seen. And there was no alarm clock, no lotion, and the TV resolution was terrible. I was told Marriott was tired of people leaving alarms set for the next people occupying the room so they no longer put them in rooms. (Really! The first thing I do in a hotel is check the alarm clock to make sure it isn't set!) Lotion is available but you have to ask for it at the front desk - but they don't tell you that until you check out! We will not be staying at this Springhill Suites again when in Milwaukee.

This is my second time to stay here. I have a service dog who is an ESA, which I had informed the hotel of when I made the booking. I had stayed there the previous weekend and when I checked in, there weren’t any issues with any of the staff with my having an ESA staying there. I only had an incident with the night manager who complained about the dog being in the hotel. This is when I was on the way to eat at the restaurant. The host & the server had no issues with the dog being there and they commented that she was actually more behaved than many small children that come the food was amazing btw. I twice had the dog near me as well in the pool area tethered while I was swimming & while I was in the hot tub & there were no issues with the staff then. However, the next time I stayed, they would not let me have the dog with me in the pool area tethered. They then ended up kicking me out of the hotel as I would not leave the pool as I felt this to be unjust as the dog wasn’t bothering anyone. Also, she cannot be in the room by herself as she will cry & bark which would bother our neighbors. I also will not leave her in the car. Basically because of my ESA dog-a Pomski of 14lbs, I was kicked out of the hotel at 10:30 at night escorted by 3 policemen on a Saturday with nowhere to stay. I had to sleep on my friends couch for a few hours, and find another place to stay the next day which excepted my ESA dog without any issues. I will not be staying at this resort again because of this horrific experience.

Ich wurde nicht im Checkout gesagt, dass ich die Farbe unserer Armbandbande ändern musste und wir waren in den Pools für 4 Stunden, bevor es bemerkt wurde. Ich hatte einen 5 Jahre alt, ich sah in der lazy River, als die Lebenswache sah lazy River sagte mir, dass ich gehen musste. Ich versuche zu erklären, dass ich gesagt wurde, dass ich so lange bleiben könnte, wie ich wollte, plus schreien für den 5-jährigen und ich sagte dem Kerl, dass ich auf dem Vorderbüro gehen würde. Auf meinem Weg nach oben bin ich in Jackson Manager der Lebenswachen gelaufen. Sehr nett junger Mann. Er hörte mich betrügen, meine Nichte, wir waren Regelbruch. Ich dankte ihm und seinem Personal für all ihre harte Arbeit. Er fragte, ob er helfen könnte. Ich erklärte, ich hatte keine Ahnung, dass ich die Farbe der Handgelenke ändern musste und es ist mein erstes Mal hier. Ich hatte schon geprüft und ich hatte gehofft, es sei nicht zu spät. Er versichert mir, dass es keine Probleme geben würde. Ich ging zum Vorderbüro und stand in einer langen Linie. Jackson kam oben für etwas, das mich in der Linie sah und hatte meine Handbande, so dass ich nicht warten musste. Was für eine wunderbare Erfahrung! Jackson ist wunderbar! Er kümmert sich wirklich um die Kundenerfahrung! Danke Jackson!       Früher nahm ich meine Nichte zum Geschenkgeschäft, fand sie einen kleinen Ty Beanie Tasche. Der Band hatte Metallverbindungen auf ihm, aber es war kaputt. Der Manager bot es tatsächlich an, um es mit etwas anderem zu ersetzen, aber mein Nichte hatte ihr Herz auf das gesetzt und es war letztes. Dieser Manager hat es so gut wie neu behebt!! Top-Noch-Service von diesen beiden Männern!

Came here with my husband to visit my hometown so I know the area very well. Best location to stay and explore and with all the new changes to downtown. However, even though location is good I will never stay again. I wouldn’t call it a hotel but more motel. It was on the better side though (cute) I would say. Definitely the hotel cost way more than is should. There’s an additional $20 that they say is for wifi/renting bikes/24 hr lobby/yoga mats/indoor and outdoor games/live music/gym/parking/discounts at certain stores of downtown in which they don’t even know of or which ones they are. However, I didn’t use any of that so I pretty much used up $20 ok nothing. If it was part of the hotel price itself then ok I understand but a separate charge for these amenities is ridiculous. When you look at the hotel photos you’ll also find that there aren’t photos of the bathrooms and kind of understandable. Bathroom wasn’t too bad but also not in the best condition (definitely could use remodeling).

Neues Hotel mit allen Marriott-Ausstattung wie Sie erwarten, wie ein komplettes kontinentales warmes Frühstück mit mehreren Optionen und glutenfreien Optionen, ein freundliches Personal, schöne Betten/Küchen und sehr saubere Gemeinde und Zimmer. Nur “Klagen” sind-Ich würde die Hotels Auswahl von Dekor, Möbel und Zimmerausstattung zu überholen und weil es eine Marriott Marke mit Marriott Preis des Hotels sollte aktualisiert werden. Sie verwenden keine Komforts auf ihrem Bett. Sie verwenden eine dünne Schleife zwischen dem Blatt und dem Duftdeckel.. Der Shampoo, der Klimakonditioner und die Körperwaschmaschine, die an die Dusche befestigt ist, war sehr schwer zu pumpen Und jede Produkte herauszuholen. Der Unterhaltungsbetrieb, um die Dusche zu wechseln, funktionierte nicht, aber das Personal war sehr schnell, um das Problem zu behandeln. Insgesamt hatten wir einen schönen Aufenthalt.

Sicherlich ein Wert, aber nicht mehr erwarten. Wir haben hier seit vielen Jahren geblieben. Das Gebäude zeigt wirklich seine Alterszeit. Es ist jedoch so nah an der Küste wie jeder kann. Das Gebäude muss im Winter einen Schlag von der Mutter Natur nehmen. Der Sonnenaufgang aus unserem Zimmer war großartig. Mit diesem Blick, wer kümmert sich um Wetterfarbe? Das Zimmer war sauber und barmherzig für unseren Hund, aber nichts Besonderes zu bekommen. Das Personal war in jedem Fall erstklassig. Das Restaurant war so angenehm eine Umgebung wie je zuvor. Eines unserer Mahlzeiten war ausgezeichnet, die andere klar mit Sofortkartoffeln aufgewärmt. Das kostenlose Frühstück sollte umbenannt werden “morgensnacks. ” Wir werden wahrscheinlich nochmals für die Seeblicke und den Strandpromenade bleiben. Wir suchen nicht nach dem Ritz Carlton. Q

Die Hardware-Anlagen des Home2 Suites by Hilton sind allgemein neu und das Servicemanagement ist relativ stabil. Die Innenanlagen befinden sich in einer mittleren Familie, der Kühlschrank, Mikrowellenschrank und Schlauch sind voll. Nahe dem Milwaukee Museum. Das Haus scheint eine Straße zu haben, aber es gibt einen Parkplatz auf der anderen Seite, relativ sicher. Das Haus hat im Grunde einen Markenstand beibehalten, kann ～

The front desk person was missing, and there weren't any bells to ring for service. we were waiting for over 10 minutes before a housekeeping staff came by and helped us. The check-in process was a pain, I'd pre-paid the 2 rooms online with trips.com, and the receptionist kept insisting that rooms were not paid and my credit card was declined. I had to pull up my emails with paid receipt and booking confirmation. The hotel still insisted that I call trips.com to allocate the funds to the hotel. I'd used trips.com booking the past 2 years traveling to Asia and never had any experience like this. It was an annoying and weird check-in process with Delta Hotel.