3-Sterne-Hotels in Kleinpolen, Polen

"We had a great stay at the Pollera. Many of the 4 or 5 star hotels we looked at were lovely but after some research we realised the Pollera was in an equally great location, maybe 1 to 2 minutes walk away from such hotels, but way cheaper! The hotel is in traditional Polish style which we really enjoyed. The rooms were large and comfortable and had everything we needed. We slept well and had zero issues. The staff were very helpful and kind too! We did not have breakfast at the property as we noticed there were many cafes and bakeries nearby and this worked better for us. As mentioned though, the location was the real draw! We were a 3 minute walk (if that) away from the main square and a similar walk away from what seemed to be the main high street. The hotel is around 20 minutes from the airport and cost us PLN 80 in an uber. Other than that journey, we were pretty much able to walk everywhere. Any trips we went on picked up from a location that was a 7 minute walk away too. Overall, a great hotel with traditional charm. Great value for money!"

"Arleta war freundlich und effizient. Sie sorgte dafür, dass uns die Schlüssel übergeben wurden, auch wenn wir es erst gegen 4 Uhr morgens schafften, einzuchecken. Der Zustand des Zimmers war gut, es gab Flaschen Wasser für uns und die Betten waren super bequem. Ich gratuliere den Mitarbeitern und bin für diese Erfahrung sehr dankbar."

"Good, but not without issues. The hotel is perfectly located - just a 10-minute walk from the airport. That's the main advantage. Ideal for early flights. There's also a shuttle from the hotel (for those with luggage), which is another plus. But the service was disappointing. Upon check-in, we had two connecting rooms (with 2 people in each), but only one set of towels was provided. We had to ask for extra ones. About breakfasts: In other Hampton hotels in Krakow, even with more guests, everything was always replenished on time and the buffet was fully stocked. But here, the staff couldn't keep up. People were queuing, waiting for omelets and other hot dishes. The selection is already smaller than in the other Hampton in Krakow - and when it runs out, it's quite frustrating. In the evening, there was a small incident at the restaurant, but the staff member apologized and gave us a discount - thank you to her for that. Otherwise, everything was fine: clean, comfortable beds, friendly reception staff. Conclusion: For an overnight stay before a flight, it's a good option thanks to its location. But the service and breakfast organization need to be improved to match the standards of other Hampton hotels in the chain. ::: Хорошо, но не без нюансов. Отель расположен отлично — 10 минут пешком до аэропорта, это главный плюс. Для ранних вылетов идеально. Также есть шатл от отеля (для тех, кто с чемоданом), это тоже плюс. Но обслуживание разочаровало. При заезде в двух смежных номерах (по 2 человека в каждом) положили всего один комплект полотенец. Пришлось просить дополнительно. Завтраки — отдельная история. В том же Кракове в других отелях Hampton при большем количестве гостей всё всегда было вовремя и столы полные. А здесь сотрудники не успевали пополнять блюда. Люди стояли в очереди и ждали омлет и другие горячие блюда. Ассортимент итак небольшой, меньше, чем в том же отеле в Кракове и когда пустует — это неприятно. Вечером в ресторане случилась неприятная история с нашим заказом, но сотрудница извинилась и сделала скидку — за это ей отдельное спасибо. В остальном всё хорошо: чисто, кровати удобные, персонал на ресепшене приветливый. Вывод: для ночёвки перед вылетом — вариант хороший благодаря локации. Но сервис и организацию завтраков стоит подтянуть до уровня других отелей сети Hampton."

"Shalom Kazimierz 位於波蘭克拉科夫的卡齊米日 (Kazimierz) 區，這個地區以其猶太文化歷史聞名，Shalom Kazimierz 餐廳則是一個結合傳統猶太風味與現代烹飪技巧的溫馨餐飲場所。 交通 餐廳地理位置便利，步行即可到達卡齊米日的多個著名景點，例如猶太博物館和舊猶太會堂。從克拉科夫舊城區搭乘電車前來約需15分鐘，對於探索這片區域的旅客非常方便。附近也有街邊停車位，適合自駕遊客。 食物 這裡的食物以猶太傳統菜餚為主，菜單上的「Cholent」（燉牛肉與豆類）和「Latkes」（馬鈴薯煎餅）是必點經典，搭配新鮮烘烤的猶太麵包，令人回味無窮。餐廳的廚師對口味平衡有巧妙把控，並且選用高品質食材，無論是素食者或肉食愛好者都能找到喜愛的菜色。特別推薦餐後甜點如「Kugel」，甜而不膩，非常有特色。 設施與氛圍"

"Por medio de la presente, deseo presentar una reclamación formal respecto a la grave incidencia sufrida durante mi llegada al apartamento reservado en Polonia. Mi vuelo desde Barcelona a Cracovia tenía prevista su llegada a las 23:00 horas, circunstancia que comuniqué expresamente al realizar la reserva mediante un mensaje enviado al alojamiento. Sin embargo, nunca recibí respuesta alguna por parte de los responsables. Llegué al edificio a las 23:57 horas y comprobé que el código de reserva que debía utilizar para acceder a la información de entrada ya no funcionaba. El código QR situado en la puerta principal no me proporcionaba las instrucciones necesarias para acceder al apartamento ni indicaba cuál era el número de alojamiento asignado. Además, no existía ningún teléfono visible ni ningún medio de contacto inmediato para solicitar ayuda. Como consecuencia de esta situación, permanecí más de una hora en la calle, de noche y sin posibilidad de acceder al alojamiento que había reservado y pagado. Finalmente, alrededor de la 1:00 de la madrugada, un residente del edificio salió al exterior y, al comprobar mi situación, intentó ayudarme. Posteriormente, su pareja realizó varias gestiones y envió mensajes hasta conseguir localizar a una persona responsable que pudiera facilitarme las claves de acceso y la información necesaria. Gracias exclusivamente a la ayuda desinteresada de estas personas pude obtener las instrucciones correctas y acceder finalmente al apartamento alrededor de las 2:00 de la madrugada, tras más de dos horas de espera, incertidumbre y preocupación. La situación me ocasionó un importante disgusto, estrés y cansancio después de un viaje internacional. Lo más preocupante es que al día siguiente presencié exactamente el mismo problema con otra huésped que viajaba desde Barcelona junto a sus nietos. Estas personas tampoco pudieron acceder al alojamiento por la misma incidencia. Yo mismo tuve que ayudarlas a resguardarse de la lluvia y facilitarles el número de teléfono que me había proporcionado la persona que me ayudó la noche anterior. Por todo ello, considero que existe un grave problema en el sistema de acceso del alojamiento para los huéspedes que llegan en horario nocturno, especialmente después de las 23:00 horas, ya que el código de reserva parece caducar o dejar de funcionar sin que exista recepción ni asistencia inmediata. Esta situación puede dejar a los viajeros literalmente en la calle durante horas. Solicito una explicación formal de lo sucedido."

"Appartement fonctionnel avec micro onde, frigo et bouilloire (A détartrer). Appartement propre, bien placé et confortable. Dommage que l’évacuation de la douche soit partiellement bouché, sinon tout aurait été très bien."

"Recht zentrales Hotel 650m vom Zentrum, 850m vom Schloss und ca. 1,5km vom Hauptbahnhof entfernt. Sehr großes Zimmer, Badezimmer im Verhältnis etwas klein, bei der Ankunft fanden wir 2 Flaschen Wasser im Zimmer, allerdings nur für den ersten Tag. Im Badezimmer gibt es einen Seifenspender in der Dusche und einen am Waschbecken. Es gibt keinen Safe und keine Minibar. Das Frühstück muss noch bewertet werden, nicht sehr süß und von mittelmäßiger Qualität, etwas mehr auf herzhaftes Frühstück ausgerichtet, aber an drei Morgen fanden wir das Gleiche. Gutes Preis-Leistungs-Verhältnis, wenn man keine großen Erwartungen hat, ist es in Ordnung."

"The positives. The hotel was modern, well positioned from the central square, and the rooms were spotless. The breakfast was good quality with a diverse choice. The negatives. A member of the cleaning staff walked into my room early morning without knocking. I believe she didn't realise the room was occupied. I was in my underwear in my bed exposed. It caused much embarrassment to me and her. I made a complaint. However, it was brushed aside, and there was no apology. From the staff member at reception. I ordered in food, and when it was delivered by the outside restaurant, it was left to sit at the hotel reception. When I eventually received a call from the desk via my moibile, the meal was cold and ruined. The receptionist claimed she had called my room telephone - she hadn't. Another incident with the cleaning staff, they threw my water bottle away when they cleaned the room. I asked where it was, and they went rifling through the black bags. I was totally shocked that they thought they could put my possession in the garbage. The staff can be abrupt, Each job sector is very dislocated from the other, so it feels quite cold in the atmosphere of the hotel. If they could address the harmony of the staff, then the place would feel more welcoming."

"Bella struttura situata in un’ottima posizione, da cii è possibile muoversi a piedi. Stanza ampia, comoda, pulita, letti molto confortevoli, bagno grande. Colazione completa per tutti i gusti, con attenzione particolare ai piatti continentali. Personale gentile e disponibile. Ha anche un ottimo rapporto qualità prezzo. Complimenti!"

"Overall, it’s a good clean place to stay for 1–2 nights. Despite its central location, the area is quite peaceful. If you book a room on the 3rd floor, you might hear some noise from the room right in front of yours. I appreciated the coffee machine with capsules — a nice touch. However, there were a few downsides: the two single duvets were quite small, and I felt cold; a larger, warmer duvet would be preferable. The mansard room isn’t ideal for tall people, and the shower tended to clog quickly. Also, the showerhead holder was placed too high. Lastly, the carpeted floor made it difficult to drag a heavy suitcase around."