3-Sterne-Hotels in Perlis, Malaysia

"Ein angenehmes und komfortabeles Aufenthalt. Das Hotel befindet sich in einem ruhigen Gebiet mit schönen Blicken auf die umliegenden Hügel. Die Zimmer sind sauber und komfortabel, während der Schwimmbad eine große Einrichtung für Gäste, insbesondere Familien. Das Hotel bietet Ihnen freundliche und nützliche Einrichtungen, darunter ein Restaurant, kostenfreies Parken und WLAN. Insgesamt ist es ein guter Aufenthaltsort in Kangar und für Geschäftsreisende und Freizeitreisende sehr empfohlen.“"

"Comfortable Accommodations with Room for Service Optimization Overall Verdict: The property offers excellent physical accommodations and amenities, ensuring a highly comfortable stay. However, the guest experience is currently hindered by inconsistencies in front-desk hospitality and rigid service policies. Key Positives & Amenities Premium Accommodations: The guest room is exceptionally spacious, featuring a highly comfortable king-sized bed equipped with premium bedding (four high-quality pillows provided). Climate Control & Infrastructure: The in-room AC system is highly efficient, cooling the space to a comfortable temperature within minutes. Additionally, the bathroom is well-proportioned with excellent water pressure and a complete suite of complimentary toiletries. Modern Technology: The inclusion of a Smart TV with seamless access to streaming platforms like Netflix and YouTube significantly enhanced the in-room entertainment experience. Property Ambience: The hotel maintains a highly pleasant olfactory branding strategy; a subtle, welcoming fragrance is consistently present from the main lobby through to the guest corridors. Areas for Improvement (Operational & Service Delivery) Front Desk Engagement: There was a noticeable lack of welcoming engagement from the reception staff during both the check-in and check-out processes. While operations were functional, a more hospitable and customer-centric demeanor would greatly improve the arrival and departure experience. Rigid Housekeeping Policies: When requesting an additional towel, I was informed by housekeeping that this would incur an extra fee. Charging for basic linens feels counterintuitive to a premium guest experience and lacks a guest-first approach. Management Outlook: There appears to be a systemic complacency regarding guest relations, potentially driven by high occupancy rates and strong business demand. High volume should not compromise standard hospitality practices. Conclusion The physical property is in excellent condition, which ultimately guaranteed a comfortable and productive stay. While the hardware of the hotel is top-tier, the software specifically staff hospitality and guest policies requires refinement. Return Intention: Probable, contingent upon the prioritization of service standards."

"Check-in war reibungslos, Empfänger Cik Aina war freundlich, um Fragen zu besuchen gestellt. Zimmer war sauber und teuer. Sie lieferten freien Zuckerfluss in ihrer Lobby. Eisenbahn und Wasserdispenser wurden auch auf dem Korridor oder auf jeder Ebene angeboten Das Frühstücksangebot war lecker mit mehr als einer Option zu einem sehr vernünftigen Preis. Empfohlen."

"I have to start with my highest rating first. The service provided by the gentleman who checked me in was top tier! Super sweet guy. Service was 10/10. I only stayed one night and didn’t explore the amenities so it wasn’t fair to give a poor rating. The cleanliness was okay, nothing terribly.  While the location itself was pretty peaceful, I’d definitely avoid this hotel, only IF you do not have your own transportation. It’s pretty impossible to get a Grab driver out to that location so that was the only downfall for me."

"Das Hotel liegt in der Nähe des Kuala Perlis Jetty und ist bequem zu Fuß erreichbar. Die Al-Hussain-Moschee ist nur etwa 3 Gehminuten entfernt. Vom Hotel aus hat man Meerblick, Blick auf die Moschee, Fischrestaurants und einen großen Parkplatz. Das Essen im Hotel ist für malaysische Gaumen sehr lecker, die Auswahl ist zwar etwas kleiner, aber das Restaurant ist trotzdem gut besucht. Das Zimmer ist für ein Standard-Zweibettzimmer etwas klein, aber wir waren trotzdem zufrieden."

"suka sangat rumah bersih cantik tenang, ada homestay lain jugak dekat sebelah, coway semua ada machine basuh semua sangat selesa to stay there will definitely come again inshaAllah bilik luas, ruang tamu pun luas nak bbq masak masak pun bulih"

"Dated room but sufficient. Hot water is working, wifi is available but your mobile data would serve you better. Good place to relax and to explore Kangar. No shops around this hotel. Masjid Alwi is 10 minutes walking away.."

"The best thing about the hotel is its location if you’re needing to catch the ferry to Langkawi. Only 50 meters away. The hotel is in close proximity to a mosque so there will be regular calls heard. However I don’t believe that there would be a singular hotel in this town out of earshot. Cleanliness was good. Good working shower. No jug with tea and coffee. Linen provided was clean and appeared in good condition. Overall a good stay."