3-Sterne-Hotels in Pahang, Malaysia

"My recent stay at the Genting SkyWorlds Hotel was a bit of a mixed bag. While there were certainly some positive aspects to the customer service, a few notable inconveniences and cleanliness issues held the experience back from being a great one. Here is a breakdown of our experience: Location & Accessibility  A Long Walk to the Room: Our room was located in the Valley Wing, which is quite a considerable distance from the main reception area. Navigating through the hotel with luggage after a long journey was exhausting, so be prepared for a bit of a trek.  Inconvenient Breakfast Setup: If you are expecting a quick stroll down to breakfast, be aware that the morning buffet is technically located in an entirely different building. It takes about a 10-minute walk just to get your morning coffee, which is slightly frustrating if you are traveling with family or want a slow, relaxing morning. Cleanliness & Room Condition  Initial Hygiene Concerns: Upon checking in, we were disappointed to find stray hairs both inside and on top of our pillowcases. This naturally made us question how thoroughly the room had been cleaned prior to our arrival.  Stained Toilet Seat: The bathroom also left a lot to be desired. There were noticeable stains on the toilet seat, which really detracted from the comfort of the room. A higher standard of deep cleaning is definitely needed here. Service & Housekeeping  Excellent Recovery: I have to give credit where it is due—when we raised the issue about the dirty pillowcases, the staff’s response was incredibly fast. They arrived promptly to change out the bedsheets and pillowcases, and their polite, efficient service was very much appreciated.  Missed Details by Housekeeping: While the daily housekeeping staff did a generally good job of tidying up the room, they lacked attention to detail. They completely forgot to provide or replenish basic room amenities, specifically leaving out the room slippers, facial tissues, and the bathroom floor mat. Final Verdict: Genting SkyWorlds Hotel has the potential to be a great stay, especially with their responsive customer service team. However, the sheer distance to the Valley Wing rooms, the inconvenient breakfast location, and the inconsistent attention to cleanliness and room amenities make it hard to fully recommend without caveats."

"Einchecken war ein wenig verspätet (ca. 45 Minuten), aber für mich noch akzeptabel. Rein Zimmer. Ich buche auf Seeblickschalet, so dass meine Kinder leicht im Pool schwimmen und zum Strand gehen können. So viele Aktivitäten können am Strand durchgeführt werden. Der Strand ist sehr nahe dem Chalet. Nachtblick ist auch fantastisch. Werden wiederholen 😊"

"I’ve been here twice now and it’s always been spotlessly clean and incredibly spacious. Last month I left my belongings here and they kept them safe and returned them to me. Near to eating places."

"Ank suka sgt mandi kolam kt sini sbb luas n blh swim byk tmpt,start msuk kolam dh jd 1st cust,naik last dh dkt 11:45 bru naik 🤣dah lama tak check in sini,last sblm pkp dlu ad check in tp byk sgt prubahan kolam nya"