3-Sterne-Hotels in Johor, Malaysia

This is our first time staying here. The location is highly convenient, with shopping, food, massage, and a salon all nearby. The host's customer service responded very quickly. Everything in this condo is new, and our family is happy to stay here. The only issue is the lack of kitchen utensils—no cups, no plates, no bowls. If you order food to the condo and want to eat there, it's not very convenient. Fortunately, the place is accessible to many locations and is kept clean, so we would still like to book here again.

The location of the hotel is very good and convenient, and the reception service was acceptable. However, the room was quite small, and cleanliness could be improved as the walls were dirty and there was hair on both the bed and the floor. On a positive note, the toilet was clean.

Die Lage ist sehr bequem, besonders für diejenigen, die schnellen Zugang zum CIQ-Bereich benötigen, so dass es für kurze Aufenthalte oder Geschäftsreisen großartig ist. Das Zimmer war sauber und komfortabel, mit grundlegenden Einrichtungen. Das Personal war freundlich und hilfreich während der Eincheckung und während des Aufenthalts. Obwohl die Einrichtungen ziemlich einfach sind, war alles funktional und gut gepflegt. Es ist kein Luxushotel, sondern es bietet einen guten Preis. Insgesamt, eine solide Wahl, wenn Sie auf der Suche nach einem bequemen und erschwinglichen Aufenthalt in der Nähe des CIQ.

Pros: The location is excellent, with plenty of halal dining options nearby and a small shopping mall just a few minutes’ walk away. The hotel is conveniently located about 25 minutes from the Mini Zoo and only 10 minutes from Desaru Beach. The room rates are affordable, and we were pleasantly surprised to receive a connecting room, which we greatly appreciated. The room was also clean and comfortable. Cons: One major inconvenience was that the refrigerator automatically switched off whenever we left the room. After spending a long, hot day outdoors, it was disappointing to return and find our drinks no longer cold. On our first night, we requested an extra towel and toothbrush set since there were three guests in the room. Unfortunately, the items were not delivered, even after we followed up at the front desk. There was also no floor mat provided. Thankfully, our experience improved the next day thanks to Zamre at the front desk. He was friendly, helpful, and made sure we received everything we needed. He also ensured our room was ready by 1 PM. Zamre’s excellent service truly stood out and made a positive difference to our stay. He is probably the main reason we would choose to return to Fives Desaru on our next visit. Overall, the hotel offers good value for money, and with improvements in housekeeping responsiveness, the experience would be even better.

The location was great but at night there's too many sound pollution as the hotel is located in front of a main street. Maybe there's less noise during weekdays. My other issue was the showerhead was not great. It had too much clog build up thus affecting the flow of water although the water pressure of the hotel was really good. Other than that, everything was great !

this is best apartment stay thus far. location of apartment is good. the unit itself is well maintained, clean and considered quite new. will want to stay again! (oh swimming pool is big! kids love it!)

The price is good and there is a food street, convenience stores and a Watsons within the same shop lot area. Really good place! The room itself is a little run down, but not uncomfortable. The aircon goes down real cold and the water can go up to scorching hot. There’s a hairdryer. I would recommend you stay in a room with a window instead of a room without because the experience is so much better.

The room is modern and well-maintain. My kids loves it. I would like to compliment Manisha for the excellent service, she is patience in explaining the available options ensuring that I made an informed decision without pressure. Appreciated her assistance and will recommend this hotel to my friends.

I am extremely disappointed with my stay at this hotel. Honestly, this is one of the worst hotels I have ever experienced in my life. First of all, the bed is unbelievably hard — it feels more like sleeping on a wooden board than a mattress. On top of that, the air conditioning is extremely noisy, making it almost impossible to fall asleep or stay asleep throughout the night. What made it even worse is the pillows. They are excessively hard and uncomfortably high, causing serious neck discomfort. I genuinely do not understand how any guest is expected to get a proper rest under these conditions. I even called the front desk to request a different pillow, but was told that all pillows are the same and cannot be changed. This kind of response is completely unacceptable for any hotel that claims to provide comfort and service. Overall, this stay was a terrible experience. I will definitely not return, and I would not recommend this hotel to anyone who values a good night’s sleep. ------------------------------- Saya sangat kecewa dengan pengalaman menginap di hotel ini. Sejujurnya, ini adalah antara hotel paling teruk yang pernah saya alami dalam hidup saya. Pertama sekali, katilnya sangat keras — rasa seperti tidur di atas papan kayu, bukan tilam. Selain itu, penghawa dingin sangat bising sehingga hampir mustahil untuk tidur dengan lena sepanjang malam. Yang lebih teruk ialah bantalnya. Bantal sangat keras dan terlalu tinggi, menyebabkan ketidakselesaan pada leher. Saya benar-benar tidak faham bagaimana tetamu boleh mendapatkan rehat yang baik dalam keadaan seperti ini. Saya telah menghubungi kaunter hadapan untuk meminta penukaran bantal, tetapi diberitahu bahawa semua bantal adalah sama dan tidak boleh ditukar. Jawapan seperti ini langsung tidak boleh diterima bagi sebuah hotel yang kononnya menyediakan keselesaan dan servis. Secara keseluruhan, pengalaman ini sangat mengecewakan. Saya pasti tidak akan kembali dan tidak akan mengesyorkan hotel ini kepada sesiapa yang menghargai tidur yang berkualiti. -------------------------------- 我对这次入住体验感到非常失望，说实话，这是我这辈子住过最糟糕的酒店之一。 首先，床非常硬，完全不像床，更像是在睡木板。再加上空调噪音非常大，整晚几乎无法入睡或保持睡眠。 更糟糕的是枕头，又硬又高，导致颈部非常不舒服。我真的无法理解，在这样的条件下，客人要如何好好休息。 我还特地打电话到前台要求更换枕头，但对方却表示所有枕头都是一样的，无法更换。这样的服务态度，对于一个号称提供舒适与服务的酒店来说，是完全不可接受的。 总体来说，这是一次非常糟糕的体验。我绝对不会再入住，也不会推荐给任何重视睡眠质量的人。

Das Hotel Almas ist eine hervorragende Erfahrung von Anfang bis Ende. Die Unterkunft war sehr komfortabel und gut gepflegt, bietet eine entspannende und angenehme Atmosphäre. Die Mitarbeiter waren aufmerksam, freundlich und professionell, sichergestellt, dass alle meine Bedürfnisse schnell erfüllt wurden. Die Lage war bequem, so dass es einfach zu erreichen nahegelegene Attraktionen und Einrichtungen. Insgesamt empfehle ich Almas für jeden, der einen hochwertigen Aufenthalt mit großer Service und Komfort sucht. Es überstieg meine Erwartungen und ich würde definitiv zurückkehren.