3-Sterne-Hotels in Hokkaidō, Japan

Ein großes Lob an dieses Hotel! Mein Aufenthalt dort war fantastisch. Das Hotel liegt zwar in der Nähe der Straßenbahnhaltestelle, aber im Winter ist es trotzdem etwas mühsam, das Gepäck zu ziehen. Das ist aber in Hokkaido in jedem Hotel so 😆. Die Rezeptionistin war sehr hilfsbereit. Sie hat mir ein Taxi gerufen, als ich nicht wusste, wie das geht.

The hotel is near the airport, in a very quite place, surrounded by fields and near a farmers market. It is at the standard you expect and love from Marriott. The staff is outstanding and very helpful. We choose this hotel as it first stop in Hokkaido and it will be our last stop too.

I recently stayed at Hotel Mystays Sapporo Susukino and overall had a comfortable and convenient experience that suited my travel style perfectly. The hotel is located in the heart of Susukino, Sapporo’s most vibrant entertainment and dining district, which makes it an excellent base for exploring the city. It is about a five to seven minute walk from Susukino Subway Station, giving easy access to other parts of Sapporo, including Odori Park and Sapporo Station. The surrounding area is filled with restaurants, ramen shops, convenience stores, cafes, and nightlife spots, so finding something to eat at any hour is never a problem. Despite being in a lively neighborhood, the hotel itself feels calm and secure once inside. The room was compact, as expected for a Japanese city hotel, but it was thoughtfully designed to maximize space. I stayed in a standard room, which had a comfortable bed, a small desk, a flat-screen television, a refrigerator, an electric kettle, and air conditioning. There was enough space to open a medium-sized suitcase, although travelers with very large luggage might find it slightly tight. The bathroom was clean and functional, with a combined bathtub and shower unit, along with basic toiletries provided. Water pressure was good, and hot water was consistent, which was especially appreciated during the colder Hokkaido weather. Cleanliness throughout the hotel was satisfactory. Housekeeping maintained the room well, and the common areas such as the lobby and hallways were tidy. The staff members were polite and professional, and while not all were fluent in English, communication was smooth and efficient. Check-in and check-out processes were straightforward and quick. One highlight of the stay was the breakfast buffet, which featured a mix of Japanese and Western options. There were rice dishes, miso soup, grilled fish, salads, bread, eggs, and several local Hokkaido ingredients. It was a convenient way to start the day, especially before heading out for sightseeing. The hotel also offers practical amenities such as free Wi-Fi, coin-operated laundry machines, vending machines, and luggage storage services. These facilities make it especially suitable for mid-length stays or travelers moving between cities. Overall, Hotel Mystays Sapporo Susukino delivers solid value for money. While it is not a luxury property, it provides comfort, cleanliness, and a prime location at a reasonable price. I would recommend it to solo travelers, couples, or friends looking for an affordable and well-located hotel in Sapporo.

Our apologies for the very honest feedback as we felt that we did not get a clear picture of what we were booking which caused us to be pretty upset and shocked. We wanted a hotel near Chitose Airport as we have a morning flight the day after, and chose Koko as it is a chain of hotel, while the service by the team is really top notch, she spoke English, the amenities were there but we really could not accept the hotel room itself as it was not what we expected from the description, price point & photos. We are really thankful for the lady at the front desk who was nothing but helpful even thou we put in a request to modify our booking as the room was not what we expected and we could not feel comfortable or rest and decided to end the booking early. Pros - Location is great with lots of food around, close to Chitose airport Cons - Parking was at the building opposite and made of scaffoldings and was pretty run down, did not have a lift and our luggage’s were too heavy, we had to pull it down the slope meant for car and the carpark was creepy. The room was really, really run down, corners were dirty & there was a consistent ringing / beeping sound that sounded like alarm, the kind front lady helped to check and said it was caused by the fridge but it was really disturbing and we could not rest the entire night. Especially one of the door hinge seems to be damaged and is replaced by tapes instead. The bedsheets had stains that looked like blood? And the male guest was walking around in gown scrubs which made us feel really disturbed. We felt that this was more of a 1* hotel rather than 3* as shown on Trip when booking, as the pricing was similar to our 3* hotel at Sapporo but the difference was shocking. Sound proofing is absent too, there were people talking, walking outside that we can hear clearly. Photos showed 3 beds in a row which we felt the space would be suitable but didn’t know it could be of a different layout and when we entered we were really shocked. There is no space to open luggage except on the bed itself. To be honest, the service was great but if you’re there for a holiday, it is really not recommended because it is really hard to rest there properly. But if you’re just there for a couple of hours or to stop by before airport then you may consider.

Durchschnittlich, nichts besonders Gutes oder Schlechtes, nur Durchschnitt. Was ich persönlich an dem Raum bedaure, ist, dass er von der Tür bis zum Innenraum mit dunklen Teppichen bedeckt ist. Sie können sich vorstellen, wie viele Menschen nur Schuhe tragen und im Raum herumlaufen. Ich traue mich nicht, mit bloßen Füßen auf den Boden zu treten. Was noch enttäuschender ist, ist die Hygiene. Ich habe einen magnetischen Aufkleber an der Tür angebracht, der zum Reinigen auffordert, bevor ich rausgehe, aber ich bin nicht einmal hineingegangen und habe den Müll nicht weggeworfen, sondern nur eine Tüte Handtücher aufgehängt Tür. Was bringt also die Reinigung...? Es ist schön, eine Mikrowelle und einen Verkaufsautomaten zu haben, aber es ist nicht die Art von Hotel, in der ich das nächste Mal übernachten möchte

This hotel use the self check in system. However they don't remind guest about the check out time so I am never informed about the check out time. Finally the last day, the receptionist just came to my door at 10:00 and told me I need to pay. I was shocked and asked politely about not charging extra money and got out the room at 10:20. They finally still needed to charge me 2000 Yan. I requested to have the price list and all policies about the check in and check out. THE MAN RECEPTIONIST CAME INTO MY ROOM AND SHOWED ME THE BOOKLET. ONLY ME AND HIM IN THE ROOM, THEN HE SHOUTED AT ME IN JAPANESE RUDELY !!!! I have the right to understand all the pricing and information although I have time exceed, I can pay however I don't deserve the bad attitude of their hotel service. It is the WORST STAY EVER in my life. The time was 31st Dec 10:30 a.m. when he shouted at me. SHAME ON HIM AND THE HOTEL.

Ausgezeichnete Lage. So nahe dem Quad-Stuhl wie Sie können. Ich empfehle dem Abendessen ein Frühstückspaket. Erstaunliche Auswahl von Sushi, Fleisch, Meeresfrüchte, Burger, Curries und so weiter. Genügend Sorte, um mein krankes Essen Kind zu verfüttern. Öffnen Sie eine Bar und stechen Sie Ihre eigenen Bier. Kinder spielen Raum.... mehr für jüngere Kinder. Schöne Tisch in der Kinderspielplatz war wunderschön, wie alle Einrichtungen, warme Schokolade, Bier, Sake. Die Zimmer waren geräumig, obwohl die Betten wahre Einzelpersonen und kleine sind. Sofabett wurde für Kinder verwendet und war super hart. Wir würden hier wiederkommen.

Sehr nettes Rezeptionspersonal. Sauber, drei Aufzüge womit man nicht lange warten muss, insgesamt nettes Hotel. Super Lage zu Haltestellen und Shops, das Eisfestival ist auch in Laufreichweite. Wir hätten uns nur gewünscht, dass man das Handy irgendwie mir dem Fernseher hätte verbinden können. Da wir absolut nichts mit japanischem Fernsehen anfangen können und gerne z.b. YouTube geschaut hätten. Side note- packt nichts in die Tasche vom Hotelpyjama, oder es wird ausversehen bei der Zimmerreinigung mitgenommen.

A very comfortable stay. I was in a Single Rm on d 13th flr. Super quiet at the end of the hallway. Window facing another building wall, no view. Comfortable bed and PJ set. No daily housekeeping provided but they'd leave a bag of towel, new PJ set and stuffs hanging on your door in the morning. Early check-in would cost 1000¥ per hour till the official 3【pm check-in time. I opt to leave my luggage in their storage rm, after I checked in around 4:30p, my bags already in my rm. Professional and polite staffs in general. I took the airport bus, but on my day of arrival, bus companies not dropping off passengers infront of the hotel due to severe snowstorm 2 days prior. And they also not picking up infront of d hotel on the wkend and final day of d Sapporo Winter Festival. Nearest airport bus stop would be Odori Park or Grand Sapporo Hotel. It's about less than 10mins walk. If it's during winter with snow on d ground, the Grand Sapporo Hotel bus stop would actually be a better route. I took the Odori Park route and was a bit tedious. Hotel is attentive to amenities details eg: charging cables of different ports ( type-C, Apple, usb-A etc...) available in the rm; utensils available at each floor's elevator lobby, free tea/coffee and extra toiletries at Lobby. Coin laundry(cash only) is 300¥ for each load of washing ( laundry detergent will automatically add in) and 100¥ for 30mins dry. Coin exchange avail at Check-in desk. Great location to Odori Park just across the street and plenty of choices for food + shopping. Rm facing the park during Winter Festival might be noisy due to stage performances and safety announcements or whatnot from the megaphone. Loves the onsen; Female and male has each of their own sections. Closed for cleaning 10a-2p daily, but daily operation is 2p-2a. Delicious mini fruit popsicles/ ice cream available to onsen users. No mini-fridge nor microwave in the rm. Breakfast buffet cost 2300¥/pax with mostly cold dishes, hot food only a handful of choices - wished could be more though; but they do serve wine (red+ white). Will stay again.

Ausgezeichnete Lage vor dem Hakodate JR Station, in der Nähe von vielen Attraktionen und Lebensmitteloptionen! Es gibt einen WertMax direkt hinter, der ein riesiges Supermarkt ist, der viele frisch zubereitete Bentos, gekochtes Essen, Onigiris usw. verkauft, die günstiger sind als die meisten Konbinis