3-Sterne-Hotels in Katalonien, Spanien

On arrival the holiday centre was as photographed on the website, fresh, bright, airy and modernised. Apartments are spacious with 2 wide single beds pushed together in the main room which leads off on to an exceptionally generous size balcony. Plenty of room for kids to play, loungers and table and chairs etc. the bed in the hallway (pull down from wall) was comfy and great for my 9 year old son. The livingroom couches were also single beds and of good quality and wide enough, seem some very slim, thin ones before - these were very comfy although never slept in by us as my daughter had a cot.  Check in and out was seamless but be aware a deposit is taken (around £10 per night and given back at end of apartment is left satisfactory) so factor this in to your spends needed initially.  The thing that stood out for us as a family was the lovely man and his assistants who ran the kids club, entertainment, pool games and really engaged with the children despite his obviously long days. They are a credit to the hotel and I don’t think it would attract as many families if this small but important team weren’t on board - my son Jacob loved kids club and made some great friends for the week. Now is still recommend this hotel with given some recommendations to change things. The hotel caters to very large, roudy crowds of preteens/teens on school holiday stays. They are chaotic and woke our toddler several times, running through corridors screaming, taking up lift where pushchairs and wheelchair users should have priority and teens/groups managed more carefully as they would be if from anywhere else. Called to reception to complain and inform but was pretty much brushed off as they’re excited. Just not great for the rest of us also wanting to enjoy our apartment, sleep and have children. We waited an incredibly long time with 20-30 teens in front of us. I called down to reception one evening as they were shouting, banging and screaming in the halls. Some hotels do not cater to exceptionally large groups for this reason, especially when catering to family holidays also - I’d only stay again if I knew there was no large groups such as this booked to stay. We only ate breakfast the last morning as we preferred to go out to dinners etc as a social thing in the evenings with the children as we don’t drink alcohol much when have young children with us. Food was as expected in hotels, nothing bad to note and plenty of options which are the norm.  If you like quiet this hotel might not be for you. Po. Kew is loud due to entertainment although this didn’t bother us with it stopping at 11pm but the ‘quieter’ side facing out to the road/side was filled with already mentioned large groups of teens shouting back and forth to each other continually. Highly recommend checking if these school trips are on when booking if you like a quiet, relaxed family holiday (most of us do when we have young children). All in all the hotel is great location, good sized rooms and entertainment for much younger children but would be put off returning due to the issues mentioned.

Onix Fira seems like a junior hotel in that it has a great deal of potential, but consistently falls short and seems to be having some crisis of identity and growing pains as a hotel. TLDR: I would not stay here again at the rate I paid at booking. It is a decent hotel, but one should only pay $105-$120/night for what it offers. Here’s what’s going right for it: - very clean facilities and room - located across from a mall that also has a grocery store , which is great for grabbing anything you forgot to pack or raw veggies - a nice 2nd floor reading area - a nice rooftop terrace for doing yoga if you bring a mat I have 3 years of experience working for major brand hotels. Here’s where I think Onix Fira can stand to improve: - greeting guests at reception (did a guest have a long journey? Express curiosity, compassion and enthusiasm for the effort they’ve already made. No one wants to be on a 14 hour flight and be received by someone in a bad mood who looks like they have better things to do). - common sense fixes: a) put hooks on the bathroom doors so guests can hang wet towels, b) have a soap dish for your soap, c) the consequence of imitation stainless steel buttons for the toilet.. they leave fingerprint stains that look gross, d) have a blanket or bedspread available in the room and not just the top sheet even though it’s hot out, e) add hair dryers in bathroom, f) have a complimentary bottle of water ready for guests when they enter tthieir room, especially if it’s 90 degree weather in the summer. That’s humane. And no one charging $200/night+ has any business offering less - more pool lounge chairs during the summer - advertise with photos that don’t use a fishbowl lens, be honest that the pool is small - advertise honestly that one must climb 1.5 slights of stairs to reach pool. That’s an accessibility issue for disabled guests - have replenished towels available for guests - have the pool hours actually open during posted hours - offer activities for solo travelers to socialize; you have a whole beautiful 2nd floor level that could be a great space for games, wine tasting, a silly interaction of your choice. I never saw anyone use this space and activities could make the stay more worthwhile. - offer concierge services and recommendations - have a manager on duty available to talk to guests 7 days/week -consider different hallway lighting than red light; red light feels like a ******* Some specific stuff that went wrong in my stay: - key card for room stopped working after one night - power/electricity/AC went out 3x in one night - no one advertised there was construction in front of the hotel .. a total eyesore and noisy during weekdays - drunk guy wandering my floor thst no one stopped at reception and/or no one accompanied him to his room to make sure he wasn’t upsetting - no manager or person with decision making power was available to answer questions - no complimentary services offered for various inconveniences, not even empathy offered Hope things get better!

The hotel is located a few minutes walk from Casa Batlló, as well as the metro station. The hotel was cute, staffs at the receptional are rather friendly. The room was big enough to open large suitcases. The design might not be my cup of tea, but I like that they hide the TV, especially the red lights. What we didn't like is the mattress, we both have very serious back pain after our first night sleep, we stayed for 3 nights, it was a nightmare. Perhaps people like soft mattress here in Barcelona. The walls are not sound proofed, in the morning the cleaning lady woke us up by talking loudly in the room next door, and at night the lady next door talking on the phone regardlessly. We could hear every single word she said, needless to disclose here.

Das Rezeption-Servicepersonal ist sehr enthusiastisch, die Rezeption und das Zimmer sind nicht in eine Tür eingegangen, sehr nahe am Fußballplatz, das Zimmer ist gut, die Lage ist sehr nahe der U-Bahn

Pleasant Surprise in the Heart of Barcelona Rating:4/5 Stars Date of Stay:August 2024 --- Summary: We had a short break in Barcelona this week and were looking for a clean, well-located room, and that’s exactly what we got. The Park Hotel was a pleasant surprise and definitely shouldn’t be judged by its facade—we were truly impressed. Room: Our room on the sixth floor was spacious for a city hotel and had all the amenities you’d expect. The bed was particularly comfortable, and the pillows were firm and supportive—none of those mushy, overly soft ones you often find in hotels. The bathroom was well-equipped, though it might be a bit tight for larger guests. Cleanliness: The room was cleaned regularly, and any requests we had were promptly addressed. The pool area was also well-maintained, and the shower room available on our departure day was spotless, making our stay even more comfortable. Service: The service was reasonable overall. The staff managed multiple tasks at once, and although they sometimes appeared a bit stressed, they were always prompt, polite, and made us feel welcome throughout our stay. Location: The location is perfect for exploring Barcelona. It’s within easy walking distance of Barceloneta, Port Vell, and the El Born district. Plus, the hotel is directly opposite the train station, which made our day trip to Sitges incredibly convenient. Facilities: The hotel’s rooftop pool is a nice feature, with about 14 chairs available for sunbathing. The area gets busy in the mid-afternoon, especially when the summer sun is at its peak. The pool itself is a perfect size for a quick cool-down after exploring the city. Food and Drink: We had breakfast included with our booking, which offered all the basics you’d expect from a hotel breakfast. It was a good way to start the day and provided enough variety to fuel up before heading out. Value for Money: The Park Hotel offered excellent value for money, given its location, comfort, and amenities. Tips/Recommendations: This hotel is ideal if you enjoy a trendy food and cocktail scene combined with the bustling beach atmosphere. It’s a great base for exploring the best of what Barcelona has to offer. We would definitely return to the Park Hotel on our next visit to Barcelona.

Sehr gutes Empfangszimmer war sehr gut Hotel ist an der Küste von Meer freundlich und bequem Personal

Nur ein sauberer Ort zum Schlafen in der Nähe des Stadtzentrums. Sonst nichts. Sie haben uns 27 Euro Steuern berechnet, die man dort erneut zahlen muss. Kein Kühlschrank, kein Tee, nichts im Zimmer. Nur ein Ort zum Schlafen.

Es war ein toller Aufenthalt! Es liegt direkt gegenüber der Plaza Catalunya und ist daher leicht erreichbar. Die Zimmer und Gemeinschaftsbereiche waren sauber. Die Snack- und Getränkebar ist rund um die Uhr geöffnet, was sehr praktisch war. Ich fragte an der Rezeption nach und sie empfahlen mir einen Münzwaschsalon in der Nähe. Er war sauber und die Wartezeit war nicht allzu lang. Wenn ich die Gelegenheit habe, Barcelona noch einmal zu besuchen, würde ich gerne wieder in diesem Hotel übernachten.

Dies ist unsere erste Zeit, um einen solchen schlechten Aufenthalt zu haben. Wir wurden über WhatsApp gebeten, unsere persönlichen Pass-Informationen zu liefern und die Hotelsteuer über eine Zahlungsverbindung in der WhatsApp zu zahlen, es wurde gut vorzeitig vor unserem Einchecken erhalten. Wir fanden, dass diese Art sehr ungewöhnlich ist, und aufgrund der Unsicherheit, ob die Nachricht von dem Grundstück stammt, wir weigerten uns, die Steuer zu zahlen. Dann behaupteten die sogenannten Immobilienpersonal, wir würden sie nicht respektieren. Ich fand absurd, da wir unsere Unterkunft vollständig bezahlt haben und ihnen gesagt, dass sie die Steuer bei der Eincheckung vollständig bezahlen, von der es ein kleiner Betrag im Vergleich zu der Gesamtzahl der 3 Nächte Aufenthalt. Nach der Eincheckung fanden wir nur eine Toilettenrolle ohne Gewebe gegeben. So forderten wir eine zusätzliche, und da das Wetter warm war, forderten wir eine dünne Bettwäsche statt eine bestimmte Duvet. Das Immobilienpersonal sagte, uns zu zahlen £50 einfach für einen dünnen PC von Bettwäsche!! Wir fanden das lächerlich und geben uns eine zusätzliche Toilettenrolle, sie waren unzufrieden. Was ist der Preis für eine Toiletteroll im Vergleich zum hohen Aufenthalt dieser Immobilie im Vergleich zu der nahe gelegenen Unterkunft? Sie gab uns eine unter Erwartungsbedingungen, ohne Aussicht (siehe Foto) , was so viel Unterschied von dem angekündigten Foto ist. Sie haben sich gegen eine Umstellung des Zimmers für uns ausgesprochen, obwohl wir ihnen gesagt haben, dass die Sicherheitsschachtel am Tag nach dem Einchecken zerstört wird. Gut war, dass sie uns wollten, die Müllbänke zu räumen, um es auf den Boden zu bringen am letzten Tag ! Ich habe das überhaupt nicht in Dome AirBnB-Einheiten getroffen. Wir haben um Müllbeutel gefragt, da ihre Bin keine Tasche hat, die Immobilienpersonal sagte, sie bieten keine Müllbeutel! Also wie sollen wir ihnen helfen, die Müllbeutel zu löschen, wenn keine Taschen geliefert werden? U erwarten wir, dass wir Mülltasche kaufen und ihnen helfen, zu reinigen? Ganz lächerlich! HOCH NICHT ANBETRACHT, da die Einheit klein ist, seltsames Zimmer-Layout

Es war eine Notunterkunft, weil ich viel zu spät ein Hotel gesucht habe - Sehr große Messe... alles weg...! Ich habe gelernt: Ich kann, neben Steigenberger Hotels und dem Adlon in Berlin, auch ”6 Betten im Zimmer Hostel” ;) Und dafür war es wirklich prima! ich hätte mir noch beschriftete Haken (1-6) für die Handtücher gewünscht. Preis / Leistung ist voll gelungen und meinen Kindern werde ich dieses Hostel gerne weiterempfehlen. Ich selber freue mich auf das nächste Steigenberger Hotel :)