Room was average at best
Pillows lumpy and it affected my sleep
Went to buy a bottle of water it was 4.50
Carts for luggage disappeared and staff didn’t seem to care, got attitude when I asked if the coukdcfind them as I had 2 - 50 lb bags plus carry on
Cheap price but would try a different
place next time
Average at best!!!
Bei der Ankunft war kein Empfangsmitglied im Rezeptor, also mussten wir eine Weile warten und einchecken.
Die Mitarbeiter könnten besetzt und nicht freundlich wie andere Hotels sein.
Das Personal war super freundlich und sehr hilfsbereit. Ich habe für zusätzliche Badehandtücher gerufen und sie wurden innerhalb von Minuten geliefert. Die Warmwasserbereitung war während unseres Aufenthalts aus dem Dienst, aber diese Dinge passieren und kann nicht immer von dem Hotel kontrolliert werden. Die Kinder absolut liebten den Schleifen und verbringen Zeit im Pool. Nur die Beschwerde, die ich hätte, ist, dass die Pool-Toiletten super klein waren, wir haben gerade verdoppelt und es funktioniert. Nicht wirklich große Probleme. Das Frühstück war auch in unserem Buchung enthalten und es war großartig. Gute Variante und umfasste Bacon/Sausage und Eier. Der Frühstücksraum war schön und offen und viele Sitzplätze. Ich würde sicherlich hier nochmal bleiben.
Excellent hotel at a great location. Breakfast was good but could be improved by providing variety of food and most importantly place the tag next to food tray.
The landlords ( husband & wife) are very friendly, helpful, nice & accommodating. The wife Ms Shujie Guo waited for us patiently to arrive at the air bnb before returning to their own home which is a short distance away. (NB: we did not get the message or e-mail for the main door number access code & she know that it has happened before. So she took the initiative to wait for us which we arrived at night at about 9 pm on that day). This air bnb house provided full cooking facilities including the ingredients & spices. The common area are very clean & tidy. The bedroom & bathroom are equally clean & tidy. There is a garden at the back of the house which is beautifully layout. The landlord lady Ms Jhujie Guo even went to the extent to alert my wife that there were northern lights & informed us to go to the open space to see. With our iPhone 14 pro max handphone, we managed to see the beautiful northern lights ( aurora). Unfortunately we were unable to capture the dancing lights as we do not have the camera stand. This is a bonus as we did not expect to see Northern lights in Calgary! We felt like we were living at our own home.
We would highly recommend those who are looking for accommodation in Calgary to stay at Brothers Li Homestay.
Das Zimmer war sauber, aber mein Schlaf wurde durch Lastwagenhorne gestört, was wirklich ungünstig war. Ich war auch überrascht, es gab keine Badehandtücher. Es gab nur zwei kleine Handtücher und ein Gesichtshandtücher. Ich bleibe in Hotels regelmäßig für Arbeit und das ist das erste Mal, dass ich es erlebt habe.
The location is accessible to different public transport which is convenient for solo travellers. Also, it is in the middle of downtown area where restaurants and major establishments are located. Overall, chateau Lacombe is a good hotel to stay if you are planning to go in Edmonton.
Der Check-in war gut; der Agent war professionell und freundlich.Das Hotel ist müde - braucht eine sehr tiefe Reinigung und Renovierung in den gemeinsamen Bereichen, Aufzügen und Zimmern. Es hat Fenster in den Zimmern, die offen waren, was großartig war! Das Restaurant war unerwartet geschlossen, was enttäuschend war. Das Frühstück war ziemlich viel Kohle und Protein - wäre toll gewesen, einige Früchte zu sehen. Vieles Essen. Ein anständiger Aufenthalt für den Preis, den ich gezahlt habe, und seine Nähe zum Krankenhaus, wo ich hingehen musste.
It was a good place but some staff weren't friendly, especially the front desk. They're good at problem-solving like giving solutions to some issues I encountered. Hope breakfast is till 11 though because the current schedule is 6:30-9:30.I will recommend it, my rate is 7/10.
Sehr gut
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8,4/10
Sehr gut
AAnonymer BenutzerAll staff, from front desk to engineering maintenance, are great. The restaurant breakfast staff might want to smile too. 😊
AAnonymer BenutzerI recently stayed at the Canmore Inn & Suites on Bow Valley Trail. While the property itself has potential and offers a convenient base for exploring the Rockies, my experience was significantly dampened by a factor I wasn't prepared for: a major local hockey tournament.
The ”Tournament” Factor
I was unaware upon booking that my stay coincided with a Canmore hockey tournament for U11 and U13 divisions. To say these teams ”took over the hotel” would be an understatement. The volume of children was overwhelming. This translated to:
The Pool Area: Practically unusable for other guests; it was packed to capacity with kids from morning until night.
Common Areas: Hallways and the lobby were very loud and, at times, felt uncontrollable.
Lack of Supervision: There was a noticeable lack of adult/parental supervision in the public spaces, leading to a chaotic atmosphere that isn't ideal if you're looking for a relaxing mountain getaway.
Staff and Noise Management
To the hotel’s credit, the noise did mostly settle down by 10:30 PM. I spoke with the front desk, and they mentioned we could issue formal noise complaints if needed. However, it felt like a losing battle given the sheer volume of groups.
The staff are clearly used to this, as these local tournaments bring in consistent bookings for the hotel. While the team was polite, they seemed stretched thin by the high occupancy and the energy of the young athletes.
The Room and Amenities
Pros: The location is excellent—close to downtown and Highway 1. The rooms are generally spacious, and the mountain views from the upper floors are a highlight.
Cons: The property is showing its age. Some fixtures felt dated, and the cleanliness in the high-traffic common areas suffered due to the heavy foot traffic during the tournament.
Final Verdict
The simpler solution here is a matter of timing. If you aren't in town to participate in or spectate a tournament, check the local sports calendar before booking. If a U11/U13 tournament is on, I would recommend staying elsewhere. If you are here for the hockey, this is clearly the ”hub,” but for the average traveler, the lack of peace and quiet makes it hard to justify the price point during these peak weekends.
GGastnutzerThe building and facilities are very clean, and the breakfast area has a pleasant atmosphere with a nicely presented food selection. Overall, it was excellent.
One small note: the staff sometimes seemed a bit rushed to take away forks and knives. A little more time would be appreciated.
Overall, it’s a great hotel for families.
And a funny moment — my Cheetos got stuck in the vending machine, and because my English is limited, I ended up giving up 😄
HhongpowerEs dauert etwa 20 Minuten von Uber vom Flughafen Edmonton. Die Kosten beliefen sich auf etwa $33. Es gibt auch ein koreanisches Restaurant in der Nähe, aber nicht eine Fußwegsweite .... Alle Zeitpläne wurden von Uber gelöst. Der Klang der Klimaanlage im Zimmer .... Es war so groß ... Ich schlief aus und schlief, als ich schlief.
GGastnutzerThe staff were friendly and helpful, and found a snow brush for us when we realized we had left ours at home. The location is perfect, a straight 10 or so minute walk downtown so you avoid the hassles of trying to find parking downtown. If walking isn't an option for you ( physical limitations, lazy holiday...or hangover) there's a bus stop right outside. There's an attached restaurant if you just want to stay in once in. Our room was large and clean with microwave fridge and coffee. Was it brand new? No, (but neither am I) and at the price, absolutely fine!
GGastnutzerI'm not the one that leaves bad reviews but I have to do this . This isn't your typical holiday inn you're used to . Far from it . Stains on blinds, not the typical spacious room I'm used to . The heating system made constant dragging noise at intervals all night . We couldn't sleep . Not what I was expecting . Then I called to see if there was an option to get the room upgraded , the lady that picked up was too eager to shut me off . There was no professionalism . Microwave was making creaking noise and the tv wasn't working when I checked in though that was fixed promptly when I called them in .
I'll give them a 5/10. I've been to other Holiday Inns in Edmonton, and they are top class with very decent people at the front desk . This is just one old hotel trying to live up to the franchise name. Not close !!!!!
Never again!!!
GGastnutzerIt was a pleasant stay I would say. Clean and cozy. Home-like atmosphere. The only thing I want to mention is that when we arrived at 4:30pm no one was there, no reception, no instructional signs… until 10 mins later, there was somebody coming out from a storage, she was very helpful and got us in the room instantly. One suggestion is that it’d be great to prepare 1 or 2 extra blankets for a group of more than 2.
RRene Del AyreOverall excellent experience at Hotel Tonquin. The rooms were clean and comfortable, the staff were friendly and helpful, and the location was very convenient. I would definitely recommend this hotel and would stay here again.
GGastnutzerThe staff at this hotel were very friendly and professional. The services were excellent as well. It has a good location and nice proximity to local transportation network
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