Hotels mit Spa in Louisiana, Vereinigte Staaten

"Enjoyed my stay. Nice, clean room. Witness a guest stumble past 2 staff members with a beer in his hand. The guest eventually fell at the elevator. I informed the staff members present. ID staff informed me that he called someone but did not leave his post. A third staff member arrived as we entered the elevator. I can understand the member checking ID could not leave his post, but the other guy standing closer to elevators could have made some type of effort to assist."

"Das Hotel liegt direkt über dem Casino. Es ist nicht nötig zu sagen, dass es großartig ist. Essen, trinken und Spaß haben im Casino, aber der Verkehr, um woanders hinzugehen, ist ein Problem. Sie müssen selbst fahren."

"Nehmt meinen Mann für seinen Geburtstag! Hat eine tolle Zeit. Große Einrichtungen und Casinos. Empfohlen"

"The hotel itself is fine and the location is excellent, but we had several awful service experiences. First, the king bed room we booked was not available when we check in, so they put us in a double bed room and said they would move us the next day. Then when we went to the front desk to move to our new room, the person at the front desk was not friendly and was taking so long to handle our situation. We were worried we would be late for our tour, so we asked if we could leave and they could move our luggage to the new room. She said no, we can't change rooms until we are ready to move the luggage ourselves, and that our luggage would stay in the old room. When we came back later that day, they moved us to our new room but our luggage was not in our old room or the new room! We were so worried they lost our luggage. Finally they figured out that they moved our luggage to a 3rd room, and they tried to blame us for it. All of these interactions took a long time because the front desk was so slow and the line was long. After all that trouble, they only gave us a meager $25 credit as an apology. Lastly, we accidentally left a small pouch of personal items in our first room and when we told them about this, they made no effort to try and find it. When we checked out, we also left a souvenir we had bought in the room accidentally. We tried calling the hotel to see if they could find the missing item and ship it to us. We waited on hold for a long time before the front desk transferred us to the wrong place, the automated reservations agent. So frustrating! It is clear the staff there do not communicate between shifts or departments and just don't care about treating their guests well. Simple things like contacting the lost and found about a missing item should not be this difficult. The only good staff interactions we had were with the interns who were there on a training program. Also the wifi is not free. How are big hotels like this getting away with charging for wifi in 2025? Tl;dr: staff are not helpful at all, their communication is awful. Wifi not free"

"Wir waren da für Geschäftsreisende. Es ist eine gute Lage, in der Nähe von Restaurants"

"Our room was very clean and spacious. The ****** was terrific and we had a lot of fun. We ate at the Riverview and also at the snack bar, both had delicious food! I will definitely be recommending these accommodations to friends and family!"

"Sie akzeptieren eine spät einchecken für Reisende, das Zimmer war groß, aber alt, es gab eine Küche, Mikrowelle und Ref. Das Badezimmer war klein. Sie haben auf dem Go Frühstück wie Kaffee, Tee, Muffin und Oatmeal Bar. Sie haben auch Maschinen- und Münzwäsche verkaufen. Das Hotel ist für Reisende ein tolles Hotel."

"Das Hotel verfügt über große saubere und komfortable Zimmer, aber kein Kühlschrank mehr. Die Parkplätze und die Personalkontrolle sind ausgezeichnet. Zimmerservice Frühstück und Angus Burger ausgezeichnet. Direkt zum Einkaufen."

"Das Hotel war sauber und wie erwartet. Fernsehqualität war schlecht, aber es war wirklich nicht wichtig."

"Ausgezeichneter Preis, chic Lage. Rein jeden Tag. Aber das Hotel ist sehr seltsam, das Zimmer hat keinen Kühlschrank (kein Kühlschrank überhaupt), musste das Rezept beantragen, um die Medikamente zu sammeln, die im Kühlschrank gelagert werden. Es gibt keine Sicherheit, es gibt keine Schranken (anstatt ein Paar Hänge auf der Wand). Es gibt keinen Duck in der Toilette, der Duck ist im Zimmer mit dem Bett. Gleichzeitig gibt es viel Zimmer im Toilette, würde ruhig dort gestellt."