Hotels mit Spa in Hokkaidō, Japan

Our stay at Chalet Ivy Jozankei was truly memorable and one of the best luxury hotel experiences we have had in Japan. The hotel is beautifully designed, impeccably maintained, and the hospitality from most of the staff was exceptional. We were warmly welcomed by a lovely lady at reception (whose name I unfortunately did not catch), who shared that she personally grows the beautiful flowers displayed in the hotel's sitting area. That personal touch immediately made us feel at home. Mr. Tai, who checked us in, was friendly, patient, courteous and professional. He took the time to explain the room features and hotel facilities in detail, making us feel genuinely welcomed. The cleanliness deserves special recognition. I am particularly sensitive to cleanliness and usually notice dust very easily, yet I could not find a single speck of dirt anywhere in the room. It is honestly one of the cleanest hotels I have ever stayed in. The lounge was another highlight. Each guest received a ¥1,000 alcoholic drink credit, and the complimentary snacks featured premium Hokkaido brands such as LeTAO, Yoshimi and Ryugetsu, making the experience feel truly luxurious. Dinner was outstanding. Every course was beautifully presented and delicious, while the restaurant staff provided attentive and polished service. The hotel's tasteful interior perfectly complemented the stunning views of the lush greenery and Toyohira River. We were also delighted to find beautifully cut and chilled melon and strawberries waiting in our room upon arrival. It was a thoughtful welcome that reflected the hotel's exceptional attention to detail. Breakfast was equally impressive, with beautifully prepared dishes that made each morning enjoyable. The private onsen in our room was undoubtedly one of the highlights of our stay, allowing us to relax while enjoying the peaceful natural surroundings. While our overall experience was excellent, I have a few suggestions for improvement. One Japanese male staff member who was on duty during check-in and later that evening came across as rather cold. On several occasions, I smiled and greeted him, but he did not acknowledge me and simply walked away. The contrast with the warmth shown by the rest of the team was quite noticeable. As such a premium property, it would also be wonderful if the hotel could offer more cultural or wellness activities, such as tea appreciation sessions, guided evening walks or seasonal experiences. During a previous stay at Capella Singapore, these activities became some of the most memorable parts of our visit, and I believe Chalet Ivy Jozankei has the perfect setting to offer something similar. I would also like to suggest a different restaurant seating arrangement for tables of four. Currently, only two guests can enjoy the beautiful river and greenery views while the other two face the interior of the restaurant. Arranging the tables perpendicular to the windows would allow all four guests to enjoy the spectacular scenery during their meal. Lastly, although we appreciated receiving tickets to the Summer Night Illumination Festival, accessing the main street requires walking up a very steep slope that is shared with vehicles, which could be challenging and potentially unsafe for elderly guests. In the future, perhaps a pedestrian bridge connecting Level 5 directly to the street level could improve accessibility and safety. Overall, Chalet Ivy Jozankei delivered an exceptional luxury experience with outstanding cleanliness, thoughtful hospitality, remarkable cuisine and beautiful surroundings. We thoroughly enjoyed our stay and would happily return in the future. Thank you to the entire team for making our visit so memorable.

The most comfortable bed I’ve ever had in a hotel. We had some of the best sleep during our stay. The bed was huge and incredibly comfortable, with plenty of pillows and soft, high-quality linens. The room itself was spacious, quiet, and very well soundproofed, with lots of space to store luggage and personal items, plus many useful amenities. The entire hotel has a modern, clean design and is kept in excellent condition. The staff were very kind, professional, and spoke English, which made everything easy. They even provided umbrellas free of charge when it rained, which was a thoughtful touch. The hotel bar also deserves a mention. The service was excellent, the drinks were very good, and the parfaits were delicious. Since parfaits are very popular locally in Sapporo, I definitely recommend trying one here. The location is convenient too: just a short walk from Susukino and the Sapporo city center, close to the station by a few metro stops, and easy to reach by taxi. Overall, this Marriott was a real gem. Because of such a pleasant experience here, I’ll definitely consider staying at other Marriott Courtyard hotels in the future.

Dieses Flughafenhotel hat uns weggeblasen. Es war so komfortable und hochend Gefühl. Wir Check-in spät und verließen früh, so dass wir leider nicht die Einrichtungen versuchen konnten. Trotzdem haben sie uns groß behandelt und wir würden gerne hier wieder bleiben. Wichtig zu beachten, der erste Flugzeugmotor wurde früher abgefeuert als erwartet und wir wachgemacht. Seien Sie bereit, wenn Ihr Flug später als erwartet wird aufzuwachen. Ich denke, es wurde bei 8AM abgefeuert.

Exceptional Private Onsen & Hokkaido Flavors. Overall Impression: A perfect blend of convenience and cozy. Despite the bustling atmosphere and classic, dark decor, the private onsen and dining experience make this a standout choice in the area. Hightlights: The room: Spacious with beautiful wooden floors and a private outdoor onsen. Soaking in the heat while snow falls is pure magic. Features like the ”His&Her” sinks and an in-room massage chair make our stay more comfortable. All complimentary in the room adds a thoughful touch. Dining: The buffet offers and impressive variety of local dishes alongside beautifully plated mains. Even when busy, the staff sustematically managed the seating, ensuring we enjoyed the stunning winter views comfortably. The Hokkaido cheese pizza and dessert are absolute must-tries. Location and Service: Perfectly situated in the heart of the sightseeing district, with famous sweet shop right nearby. The complimentary valet parking and polight, perfessional staff made our stay seamless. Observations: Atmosphere: The common areas can feel a bit crowded due to its popularity. Design: The room interiors are a bit outdated and lean toward very dark tones, and notably, Netflix is not available on the in-room TV. Note: Windows are fixed; ventilation is managed via the onsen balcony door. Verdict: Highly recommended for foodies and onsen lovers who want to be the center of the action.

Loved that the hotel allows guests with tattoo to use the onsen though this wasn’t made known explicitly with written signs. Hotel was located at the end of Tanukoji so it’s a distance from the main area although still walkable. Note that the bathroom doesn’t have a space to put your dry clothes and you will have to wear it outside unless you do not mind the bottom of your pants getting wet. Not very convenient for mix gender groups even though there’s a blind you can draw but still be visible from the mirror reflection. Room was located in the annex building which has alot of stairs so not that convenient for elderlies too. Overall, decent hotel but recommended only if you have no issues walking or are driving.

Ich war vorübergehend nach Hokkaido geflogen, habe aber letztes Jahr nicht das Chalet Ivy gebucht. Aufgrund der Bewertungen war ich etwas beunruhigt, aber mit dem Ergebnis war ich sehr zufrieden. Der Service war herzlich und die Zimmer und die Lobby wurden renoviert. Die private Cypress-Suppe war angesichts des starken Schnees am frühen Morgen voller Stimmung. Abendessen: Privater Huaishi-Kurs, Geschmack und Menge sind gut Frühstück: Es gibt Buffets und japanische Menüs. Ich bevorzuge das japanische Frühstück, das gut zu Reis passt. Freibad: Ich habe es erst nach 16 Uhr eingeführt. Es ist wahrscheinlich ausgebucht, aber es ist in Ordnung, ein eigenes Bad im Zimmer zu haben und ein Fenster zu öffnen, haha Frauensuppe: Es gibt eine weitere unabhängige Hütte im Freien mit einer separaten Lounge. Diesmal war ich zu faul, es auszuprobieren. Lounge: Abends wird Wein serviert (kein Wein) und morgens werden Obst, Milch und einige Snacks serviert. Da viele Leute da sind, ist die Privatsphäre durchschnittlich. Bus: Es gibt einen kostenlosen Shuttlebus von und nach Sapporo. Sie müssen daran erinnert werden, eine Reservierung auf der Website vorzunehmen.

Ich hatte einen angenehmen Aufenthalt in Akan Yuku no Sato Tsuruga. Das Hotel bietet eine entspannende Atmosphäre und ist ein wunderbarer Ort, um die Schönheit des Sees Akan zu erleben. Der Service war während meines Aufenthalts ausgezeichnet. Das Personal war warm, aufmerksam und professionell, immer grüßte Gäste mit einem Lächeln und macht jede Interaktion angenehm. Ihre Gastfreundschaft hat wirklich die Gesamterfahrung verbessert. Die Objekteinrichtungen waren eines der Highlights des Hotels. Sie sind geräumig, schön gestaltet, und haben ein luxuriöses Gefühl, bieten eine große Vielzahl von Innen- und Außenbads. Die einzige kleine Nachteile war, dass das oberen Stockbad nicht so sauber wie die anderen Bads scheint. Insgesamt war die Erfahrung noch groß. Das Zimmer war etwas auf der kompakten Seite, aber es war sauber, komfortabel und gut gepflegt. Insgesamt hatte ich einen großen Aufenthalt und Akan Yuku no Sato Tsuruga ist eine große Wahl im Lake Akan.

We’ve stayed here for 7 nights. Which was a bit longer stay for Sapporo. However as the weather was so bad with heavy snow, so we did enjoy our stays in hotel during the snowy weather. The breakfast is so great and we expect it every morning, as it includes a variety of foods so you always can find something to enjoy. All staffs are very friendly and welcoming, especially two male & senior chefs at ramen and omelette. We also bought spa in our room rate, so every night we did enjoy a pleasant spa( though it’s not hot spring). In front of hotel, there is a small mall - BIVI , which with some good restaurants ,nice cafe (Gentle Bagel) and coop. Even at the heavy snowing days, you have no worries to spend time in. B1 with very practical laundry service , costs are fairly . If you have budget, you can choose only room (without breakfast and spa) plans, which is with very CP, strongly recommended.

Super comfortable stay. Staff very helpful and friendly. excellent service throughout the stay. Complimentary bus is greatly appreciated. Highly recommended for those seeking for quiet leisure accomodation.

Das Hotel ist neu. Das Personal ist freundlich, aber sie haben die Informationen nicht sehr klar erläutert. Das Zimmer ist sehr klein. Keine Informationsseite gegeben und alles ist auf TV-Hotelinformationen. Das Wechselbereich Onsen(Spa) wird nicht häufig gereinigt. Ich fand viel Haare auf dem Boden.