Bewertung vom2. Jan. 2025
Gastnutzer
Our stay at The Lodge was nice. There were a few little things that I questioned, but that honestly is normal & did not really effect our stay. Everything in the lodge was clean & I do not know what wonderful smell they are pumping through the building... but walking into the lobby was wonderful!
The decor was nicely decked out in holiday cheer! The Christmas Trees were beautiful too. We booked a King Suite, as the pic on Trip.com showed a jacuzzi tub in the suite. This is not the case. In fact, The staff at the front desk said they have not had jacuzzi tubs in the rooms for over 8 years. That was a disappointment...
And King suites do not have a balcony, but Queen suites do have a balcony with sliding doors! They front desk did not offer to help with that misunderstanding, as offering a ”Fireplace room” (they said the jacuzzi rooms now had fireplaces after the removal of said tubs??... but no fireplace in my suite) or offering anything else... probably because I booked thru a third party(trip.com). It was definitely a spacious room, but a little overly ”roomy” with just a king bed, 2 nightstands,the entertainment/dresser, completely with a fridge in the cabinet, a very small ”dining table”, a glass coffee table & a pull out couch. The thermostat was set at a scorching 75 degrees, which I immediately turned down. At first, I figured it was just a fluke, but the power did go out one evening & sure enough, when the power was restored the thermostat reset to 75 again! We dined at the bar on a few occasions, which was nice & staffed ok, not the latest hours for a bar. The food is good & of course a little pricey. I'm sure there is a lot more to do during the nicer seasons... the answer for everything it seemed was ”it is the off season”.
Overall, it was a nice place to stay in wine country & probably will return next year.
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Preis pro Nacht ab:245 €
Bewertung vom5. März 2026
Gastnutzer
I had a very disappointing and uncomfortable experience with the front desk staff.
I arrived at the hotel Sunday 01 march around 12:30 PM and politely asked if early check-in was possible. The two women working at the reception told me that no rooms were available until 4:00 PM. I said that was fine and that I would wait in the lobby.
However, while I was waiting, several other guests arrived and they were checked in immediately. It was very clear that rooms were available, which made the situation feel unfair.
Later, I approached the desk again with the same guests who were checking in and said that I had a reservation for today. The receptionist acted as if nothing had happened and looked visibly annoyed.
During check-in, she tried to charge my card again for the reservation, even though my booking had already been fully paid online. When I saw the amount and asked what it was for, she could not clearly explain it. I had to tell her again that the reservation was already paid.
Both receptionists then started checking the system and appeared irritated and nervous in front of other guests. Eventually they explained that there was a security deposit of $50 per day, which I completely understood and agreed with.
However, they attempted to charge the wrong amount again, and I had to question it once more before they finally corrected the charge to the proper deposit amount.
Overall, the situation was extremely uncomfortable and unprofessional. First I was told to wait until 4 PM while other guests were checked in, and then I had to deal with confusion about charges that should have been clear from the beginning.
The hotel facilities are good, but the front desk service was very disappointing and needs improvement.
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Preis pro Nacht ab:104 €
Bewertung vom30. Apr. 2024
Gastnutzer
Das Frühstück im Hotel ist kaum etwas zu essen, so dass es ein Wal-Mart- Haus auf der anderen Seite gibt, es gibt Küchengeräte im Zimmer, die Sie selbst essen können.
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Preis pro Nacht ab:120 €
Bewertung vom3. Sept. 2024
Piff87
Not bad of a hotel, wish I utilized the indoor pool though haha but the room was comfortable & clean. The breakfast is alright though nothing extravagant just very basic but at least it was free
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Preis pro Nacht ab:64 €
Bewertung vom24. Juni 2026
GastnutzerWe had positive experience in my past stays at LaQuinta. However, the recent stay at Hilliard, OH was quite different. Key issues were moldy shower curtain and housekeeping. Specifically:
1 Failure to reinstall replacement shower curtain until the night shift manager, “Mohamed” personally came to our room to install it around 11 PM.
2 We put “Do not Disturb” sign on the outside door handle. It was intended to having housekeeper coming back at later time after we left the room at 11AM with the sign removed. However, no housekeeping was done. The explanation we got was “Whenever housekeeper saw the “Do not Disturb” sign, they just assumed no housekeeping was needed. Most of the hotels I stayed in, the housekeeping would be automatically done later after the sign was removed, or at least a curtesy call /message will be left on room phone. Two of the four nights we stayed, housekeeping work only included bed made. No vacuum, garbage can not emptied, used cups not replaced, sink and counter not cleaned.
Suggestion: Replace current sign which has “Do Not Disturb” on both sides to “Do not Disturb” on one side and “Please Clean Room” on the other side. This would make it clear to housekeepers to perform their normal services.
We checked in on Thursday evening. On Friday morning, we found that the left side of the heavy window curtain was stuck. We reported it to the front desk and were promised that it would be taken care of. Nothing was ever done. We were only able to have partial daylight and only saw half of the outside scene during our entire stay.
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Preis pro Nacht ab:90 €
Bewertung vom13. Apr. 2026
Gastnutzer
The check-in was a disaster from the start. We arrived 45 mins after check-in time and our room wasn't ready. While the clerk was friendly it's unacceptable that our room wasn't ready AFTER check-in time. She was apologetic and seemed distressed about the situation but still doesn't help with the fact that our room wasn't ready. The clerk asked if we minded moving to another floor instead of the one assigned. Ok, stuff happens. BUT when we get to the room that she moved our stay to it smelled worse than any room I've ever been in. Smelled like pure sulfur and the carpets were questionable at best. The beds looked like they had just been remade. Went to desk to try and get another room. Stood there for almost 30 minutes and no clerk. Go back to the room and waited. Went back to desk and just as we are getting to the desk no one is at desk again as the clerk is disappearing around the corner. Stood and waited another 15-20 and no.clerk. We finally gave up and brought our own blankets in from the car and slept on top of the provided sheets and blankets. Pretty disappointing out of a Hampton to say the least. Never in my life have I had this experience with a Hampton and to be frank I probably won't return. I paid a substantial amount for this room and the experience has soured me on returning.
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Preis pro Nacht ab:77 €
Bewertung vom9. Sept. 2020
weihuaDas Hotel liegt in der Nähe des Flughafens und es gibt ein kostenloses Auto zum Abholen und Bringen vom Flughafen. Sauber und ordentlich, und das Zimmer ist ziemlich groß. Es gibt viele Restaurants in der Umgebung, sowie Tankstellen, das Parken ist kostenlos, es empfiehlt sich zu bleiben
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Preis pro Nacht ab:86 €
Bewertung vom21. Sept. 2023
julie
Wir liebten unseren Aufenthalt im Drury Plaza, Downtown Cleveland! Das Personal war alles sehr nett. Die meisten Hotels in diesem Bereich und Preisbereich hatten keinen Pool oder Spa, so das Schwimmbad fühlte sich wie ein Bonus! Es war sauber, und sehr angenehm. Der Start sie bieten war erstaunlich! Es war ein ganzes Abendessen im Hotelpreis enthalten! PLUS 3 Erwachsene Getränke pro Erwachsenen Aufenthalt! Sie waren klassische Getränke, denken Kranberry Wodka und Whisky und Koks. Das Frühstück war auch lecker! Es hatte viel mehr zu bieten als nur das normale kontinentale Frühstück im Hotel. Das Essensbereich war super sauber und pünktlich gepflegt. Wir gingen 5 Minuten zum House of Blues für ein Konzert. Der Spaziergang war ziemlich straight vor dem Stadtzentrum! Das Hotel selbst war ziemlich sauber. Es ist ein bisschen aus dem Datum (keine USB-Ausgänge, die Blei ist offensichtlich alt, und drainiert ein bisschen langsam, kleine Fernsehgeräte, alte Teppich) aber es hat nicht wirklich von seinem alten einzigartigen Charme mit all dem Marmor und Licht entfernt. Die Betten und Kissen waren super komfortabel! Mein Sohn erwähnte, er wünschte, er hätte ein gemütliches Handtuch gebracht, bc ihre sind ziemlich dünn. Wir würden sicher in diesem Hotel wieder bleiben, wenn wir in der Gegend sind! Wir werden auch in verschiedenen Dürre-Orten auf Reisen aufpassen!
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Preis pro Nacht ab:163 €
Bewertung vom23. März 2025
Madtiger
I can not say enough good things about this place. Not only are they the nicest staff but the rooms are amazing clean smell clean and a very big note. TRIP booking is very ery either outdated or it's staff are the dullest. Twi e i have been booked at the wrong Hotel by Trip staff. This last time not only was ot wrong but the address to the hotel is listed wrong. I had such a terri le time with support getting a room correctly and charged correctly the Hotel Night Manager took my phone and had to get the situation correct be abuse the same thing over and o er was trying to happen with mind u no refunds no help and told I was ignorant a 3 hour wait for TRIP support to still not help fix the issue they created but it was now 3am. That manager not I ly got my room but gave me a free upgraded suite for all the trouble I had been caused not to mention the now mess they had since bookings were going to the wrong hotel under their name. It was a nightmare for the second but this Hotel and staff are by far the best I have ever had the pleasure to meet. THANK YOU SO MUCH. (FROM THE MIDNIGHT INDIANA DASHER going to sleep in parking lot.) You guys are Rock Stars
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Preis pro Nacht ab:80 €
Bewertung vom16. Okt. 2023
LanMan
Dieser Ort war großartig und wie angekündigt. Er war sehr glücklich mit dem Service, den ich für den wunderbaren Preispunkt erhalten habe. Hatte keine schatten Kunden.
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Preis pro Nacht ab:46 €