Bewertung vom7. Nov. 2022
ulric09
Das Hotel ist in der Stadt, das Zimmer ist relativ neu und sehr sauber, das Frühstück ist nicht schlecht
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Preis pro Nacht ab:10.681 RUB
Bewertung vom6. Juli 2026
GastnutzerI stayed here for two nights during the World Cup weekend and paid about $366. Unfortunately, I don’t feel the stay was worth the price.
When we arrived, the room key cards weren’t working, so hotel staff had to escort us upstairs and manually let us into our room after we had already carried all of our luggage. That was a frustrating way to start our stay.
The elevators were also malfunctioning. Each time we needed to use one, we had to call the front desk so an employee could operate it remotely. Having both the key card system and the elevators not functioning properly is a major inconvenience, especially for a hotel charging premium rates during a busy event.
What disappointed me the most was the way my concerns were handled. I asked whether the hotel would consider some form of compensation for the significant inconvenience. Instead of showing any empathy or offering a solution, I was essentially told that if I wanted my money back, I could leave. As someone who had driven 16 hours from out of town, that wasn’t a realistic option.
I later contacted Trip.com to express my concerns, and the overall experience left me feeling that customer service was lacking when guests raised legitimate issues.
The room itself was acceptable, but the combination of the broken key card system, unreliable elevators, and dismissive customer service made this a disappointing stay. I would not choose to stay here again.
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Preis pro Nacht ab:10.304 RUB
Bewertung vom25. Juni 2022
Andrew AkardEs war ein guter Zimmer mit sehr günstiger Lage.
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Preis pro Nacht ab:4.945 RUB
Bewertung vom30. Jan. 2023
Qisen
Es ist sauber und nicht teuer überhaupt, ich denke es ist einer der besten in der Region
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Preis pro Nacht ab:4.819 RUB
Bewertung vom17. März 2025
Michelle Eveatt
The hotel was clean and staff were friendly. However, there was nothing but ice as far as amenities go. The snack station was there, but there was nothing in it to buy. There were no vending machines. The included breakfast was a few prepackaged muffins and nutrigrain bars, coffee and juice.
I have attached pictures of the room. Door frames were completely broken. Door would hardly open or shut. The toilet seat was broken, the exhaust fan was hanging from the ceiling in the bathroom, and the smoke detector was hanging by the wires. The shower would not turn off if you tried to take a bath, and the plug did not work to keep the water in the tub when attempting to take a bath.
Most of these issues are routine maintenance items. For $87.14, I would at least except a well maintained hotel room. Room 118 was not that room.
Thank you for the opportunity to submit a review.
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Preis pro Nacht ab:7.204 RUB
Bewertung vom22. März 2026
Gastnutzer
Ich kam hier mit meinem Mann und 2 Kindern für ein Sportspiel KC. Lage war großartig. Frühstück war wahrscheinlich der beste Teil des Hotels. Es ist nicht fantastisch auf irgendeine Weise und ich würde nicht mehr zahlen, als ich hier wieder für die Nacht zu bleiben. Sauberkeit war gut. Die Vordertafelfrau war schön, als wir später ein paar Snacks bekommen sahen und sie scheint gerade erschöpft, über den Tag, und ein wenig irritiert. Wir blieben im Behindertenraum, weil es alles war, was sie verlassen hatten, obwohl ich eine Woche im Voraus buchte. Das Zimmer war gut, aber die Patio/Backdoor war direkt außerhalb unseres Zimmers und alles, was wir alle Nacht und Morgen hören konnten, waren Menschen in und aus, Kinder schreien und schlampen Türen in und aus für Stunden. Der Pool sah schön aus, aber wir hatten keine Chance, es zu überprüfen. Insgesamt war es ein guter Aufenthalt und ich würde wieder zu diesem Preis für das, was wir haben, bleiben und nur einen anderen Zimmer beantragen.
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Preis pro Nacht ab:8.597 RUB
Bewertung vom30. März 2025
Gastnutzer
All and all, the hotel in general and the room in particular were very adequate. The room was very clean, no unpleasant odors, nor any loud noises from the adjacent rooms. However, there was an unusual phenomenon with our room; that being the view from our window. Low and behold upon drawing back the drapes, we were greeted with a parade of toilets, not to mention old mattresses off to the side, all in full view. WOW . . . very unexpected, to say the least. Additionally, although the hotel advertised having a swimming pool, which it did have, it failed to mention that the pool was empty. Not so much as a drop of water to get the bottom of your feet wet [don't be fooled by the deceptive 2-tone colors; there's no actual water there]. That being said, the hotel staff were pleasant, helpful, and accommodating at needed.
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Preis pro Nacht ab:7.945 RUB
Bewertung vom31. Mai 2026
GastnutzerScored low on cleanliness due to a dirty dried rag had been forgot about in the shower! Went to reach for the handheld shower head and a rag was stuck to it! The shower curtain was dirty. The head boards had greasy hand prints all over. The stay itself was comfortable. The breakfast area tucked into a small room. Guest crowded into a small space to serve themselves. And the Waffle maker should be in a separate area. People just standing there waiting o use it, taking up space that could be more beneficial to other guest to get their food. If overall experience, not bad, but not great. I’ll probably spend a little more for a better stay across the road. I’m in the area frequently.
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Preis pro Nacht ab:8.309 RUB
Bewertung vom16. Feb. 2026
Gastnutzer
Location is really solid, with some decent dining across the street. Rooms were clean and beds were very comfortable. Staff was friendly and professional, but I got a weird vibe from them. Not sure what that was about. Thiis hotel chain definitely cuts costs when it comes to things like soap, shampoo, toilet paper, and other room amenities. That all felt super cheap. Breakfast was acceptable. Not a lot of options. Waffles were good, eggs were passable, sausage was standard. I'd not want to eat it for more than two days in a row, but it hit the spot for what it was. Wouldn't avoid in the future, but certainly not memorable.
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Preis pro Nacht ab:14.320 RUB