Hotels mit Pool in Malakka, Malaysia

Det var et rigtig fint og behageligt ophold og da jeg skulle forlade hotellet mistede min kone sin telefon og de ringede med de samme til os og sagde det til os så vi var nødt til at gå hele vejen tilbage det er bare ti ud af ti oplevelse jeg er så glad for at Telefonen er tilbage god service 

Staff is friendly polite. Room is huge, aircon cold. Legit coffee machine in the room amazing. Buffet breakfast well variety but for Vegetarian only have breads & pastry. Only cons might be the traffic heading towards the hotel is crazy as there's a mega fun fair just beside. You might stuck a good time in the traffic just by going out or returning. No convenient stores or amenities nearby, so need to travel to centre area. Still highly recommended this hotel as its worth for value, allow us to rest comfortably.

Das Hotel ist wirklich gut, die Zimmer sind groß und sauber, ich bin zufrieden, es ist den Preis wert... es ist nur Frühstück, es ist einfach normal, es gibt nicht viele Tische, wenn man zu spät kommt, muss man anstehen...

Der Service ist sehr ineffizient; der Check-in hat 40 Minuten gedauert. Es gibt keinen chinesischen Service. Die Sauberkeit ist schlecht, der Teppich ist schmutzig und die Einrichtungen sind veraltet. Mein Zimmer hatte Blick auf einen Lichthof. Ich werde nicht wiederkommen.

Overall, the stay was good, but the handling of an accident involving the room key was very unprofessional. I accidentally left the room key (only one set was provided) inside the room. When I reached out for assistance, the customer service staff seemed more focused on blaming me rather than helping to resolve the situation. The incident happened around 6pm. Initially, I was told that a staff member would come over, and I was even asked to prepare a tip for the assistance—which I didn’t mind, as I just wanted the issue resolved so I could have peace of mind for dinner. However, things did not go as promised. I was told to go out first and wait to be contacted when the staff was about to arrive. I went to a nearby shop for dinner and waited, but as expected, no update came. I tried messaging and calling multiple times, but there was no response. After some time, another staff member messaged in the WhatsApp group, suggesting that I go for a walk while they arranged for someone to enter the room to look for the key without my presence. I was not entirely comfortable with this, but I agreed as I had little choice. At around 9pm, the customer service staff contacted me again to ask where I might have dropped the key. I politely suggested checking the living room floor area. Unfortunately, the reply I received was sarcastic, which made the whole experience even more unpleasant. To keep it brief, while the property itself was fine, the customer service was unfriendly and the handling of the situation was disappointing.

Das Hotel ist sehr schön und das Frühstück ist sehr reichhaltig. Ich habe an zwei aufeinanderfolgenden Tagen gefrühstückt. Mir gefällt der Swimmingpool oben sehr gut. Es ist sehr bequem, dort zu sitzen und sich auszuruhen. Das Hotel ist auch sehr sauber. Die Serviceeinstellung ist gut, das einzige Problem ist, dass es zu weit von der Jonker Street entfernt ist. . Es ist schwierig, von der Jonker Street aus ein Taxi zu bekommen, also bin ich den ganzen Weg 2,8 km zurückgelaufen

This the second time im staying here. First time was a week ago and the staff was fantastic but unfortunately this time there was this guy(i dont know him/her) was very rude. Totally pissed me off, if you cant be nice and polite in your service industry then better just stay at home!!! Very arrogant.

Das Zimmer war bequem und gemütlich und es war schön, YouTube im TV zu bekommen. Es gibt jedoch einige Bereiche, die verbessert werden könnten. Die Fernbedienung hatte keine Batterie, was es ungünstig machte zu verwenden. Der Tauch wurde sehr langsam geklopft und abgewässert. Auch gab es einen Müll im Kühlschrank, so dass die Reinigung etwas mehr verbessert werden konnte.

Das Preis-Leistungs-Verhältnis ist gut, das Zimmer ist sauber und die Annehmlichkeiten sind neu und funktionieren gut. Tolle Aussicht, ich werde es wiederholen und hoffe, dass die Qualität erhalten bleibt.

stayed here during the recent public holiday. The hotel was very crowded, especially the pool areas from 4 PM to 7 PM. The check-in was smooth, but the service initiative from the bellboy could be improved. All trolleys were occupied, so we had to carry our own luggage a long distance. We passed by and met a bellboy with an empty trolley who didn't offer to help until we stopped to request it. Additionally, while we booked for four people, only two sets of amenities were provided initially. The room also felt a bit cramped as the size seemed similar to a standard twin room. Overall it was an okay experience, but I would recommend not staying during the peak season or public holidays to avoid the crowds.