Hotels mit Pool in Jawa Timur, Indonesien

I stayed here for 3 nights, and this is my honest review. The hotel has recently reopened after a complete renovation and rebranding. The staff were excellent. Everyone was friendly and welcoming. Check-in took about five minutes because the staff member assisting me seemed new and was carefully following the procedures. I didn’t mind at all, and I was served a delicious welcome drink while waiting. After check-in, a staff member escorted me to my room. Pros: 1. The rooms have been fully renovated and feel modern. 2. The bed was comfortable, the air conditioning worked perfectly, even at 26°C. 3. Breakfast exceeded my expectations. Everything I tried was delicious, especially the Indonesian dishes. What impressed me the most was that, even though the hotel was still very quiet and there were only a handful of guests during my stay, they still offered a full breakfast buffet with a wide variety of options. Many hotels would simply serve a limited set menu or deliver breakfast to the room when occupancy is this low, but this hotel maintained a complete buffet from end to end. I really have to give them credit for that. 4. The location is convenient, with Superindo and Indomaret within a 3-minute walk and Pakuwon Mall only about a 9-minute drive away. 5. The lobby is spacious and looks luxurious. Cons: 1. The TV was by far my biggest disappointment. I stayed in a Deluxe Room, and the TV appeared to be left over from the previous hotel rather than replaced during the renovation. It was very small, around 32 inches, and wasn’t a Smart TV, which feels completely out of place for a hotel that claims to be five-star. The selection of TV channels was also very limited, and the picture quality was poor with noticeable static, making it quite unpleasant during my 3-night stay. The Executive Rooms have larger TVs, but based on the information I received, they are not Smart TVs either because I was told that only the Suite Rooms will have Smart TVs, and those rooms will only become available after the hotel’s grand opening. You can even notice that the hotel doesn’t include any photos of the TV in the Deluxe Room images on its booking page, which almost makes it seem like they’re avoiding showing it. Nowadays, it’s hard to imagine a genuine five-star hotel still using a 32-inch non-Smart TV in its standard guest rooms. 2. Soundproofing isn’t great. I could hear noise from the next room and the nearby mosque. 3. The Wi-Fi was very slow, and mobile signal inside the hotel was also weak. 4. The shower area had no shelf or storage space for personal toiletries, and the floor was extremely slippery. I almost slipped several times while showering. This is something the hotel should address, as it could become a safety hazard. 5. The power outlet next to the bed was already occupied by the bedside lamp, so I had to unplug it every time I wanted to charge my phone. 6. Although there were plenty of power outlets in the room, about half of them didn’t work, which was frustrating. 7. I wasn’t a fan of the pillow and bed linens. While the bed itself was comfortable, the bedsheets felt rough rather than soft. I even noticed that the underside of my arms became itchy whenever they rubbed against the fabric. 8. The hotel was very quiet during my stay. It seems many people still don’t know it has reopened, and I haven’t seen much promotion or any soft opening offers on its website and Instagram account. Overall: I enjoyed my stay thanks to the friendly staff, comfortable room, excellent breakfast, and convenient location. However, the TV and Wi-Fi were major drawbacks, and there are still several details that don’t quite meet the standard of a true five-star hotel. At the moment, I would personally rate this hotel as 4.5 stars rather than a full 5-star property. It has great potential, and with improvements to the TVs, internet, room details, and overall quality control, I believe it could truly live up to its five-star positioning.

Der Hotelservice war sehr gut, allerdings gab es beim Frühstück Fliegen. Das Frühstück selbst war jedoch ausgezeichnet, sauber und hygienisch. Man konnte in der Küche Wasserflaschen kaufen. Die Zimmer waren geräumig und hell, und man half uns mit dem Gepäck.

During our stay every night they have event and the music was distrubing untuil 10 PM on the lasdt day on saturday until mid night. The foods ok the have various meals , the service is good

We had a very pleasant stay at Aloft Surabaya Pakuwon. The hotel is new, modern, and very well maintained, with clean rooms and excellent facilities. The bed was very comfortable, which made for a great night's sleep. The buffet breakfast offered a good variety of food. A special thank you to Mr. Arul, who was exceptionally friendly, attentive, and helpful throughout our stay. His warm hospitality made our experience even more enjoyable. The 24-hour gym is a great bonus for guests who like to work out at any time of the day. One thing to note is the location. The hotel is next to Pakuwon City Mall, which is different from Pakuwon Mall. If your main destination is Pakuwon Mall, expect about a 40-minute Grab ride depending on traffic. Overall, we had a great experience at Aloft Surabaya. The comfortable rooms, excellent service, and modern facilities make it a hotel I would happily recommend and stay at again.

Hotel is connected to a mall. Great location. Room is clean. Breakfast at Magnolia has an extensive spread. Quality of food is good, nice presentation and service by staff is excellent. Ambience at Club lounge is nice. What stands out most in this 5* hotel is the world class service rendered by all staff consistently. There is no staff that isn’t polite or helpful. Many go the extra mile to ensure that the hotel guests needs are well taken care of. Special thanks to Evan of the Club Lounge who attended to us when we checked in and Tian when we checked out, Bayu and colleagues (Conceige) who assisted us with ordering of Spikoe lapis cake and Bu Rudy, Lita and David (Magnolia) who served us at our table and Bastian and team for keeping the room clean. We highly recommend this hotel.

Delicious Indonesian Javanese food specially created by the host, May, as well as the level of dedicated service is the highlight of this hotel. The menu food sounds unappealing, but all 7 lunch and dinners were so good. You have to try the chicken satay, which is soft and has white clean meat. The tuna is melted and panini is so fresh. The spaghetti cakalang is her created recipe of smoked fish and spaghetti. Her tofu and Tempe must not be missed! Her tempong chicken is yummy and fresh! Feels like it's directly from the farm. Nasi goreng must not be missed! Papayas seem to be in the season. Fried bananas covered in coconut flakes are not to be missed! In this hotel, don't expect luxury cleanliness because there are a lot of insects (bees, butterflies, moths, grasshopper, flies), spiders, millipedes, lizards, even a gecko. If you want to stay in this rustic resort you have to be okay with them. I didn't like the insects stuff in the room but the hosts immediately sent their staff to deal with them. Staff are friendly just be patient with them because not all speak English. May was a super host, who gave ALL sorts of ideas on where to go, and how to go, and gives you contacts and numbers and details. Ibnu makes the best dirty latte in Banyuwangi, most probably. The hosts are very nice and go out of the way to make their guests welcome. They even dropped us at a nearby tour site, and also gave us a short walk to the beach nearby. This level of service is almost unbeatable. Staff are always ready and welcome to greet and smile at you. I think the Indonesian and Javanese meals are better than the breakfast menu. Breakfast pancake and American breakfast normal only. They generously dropped us off at Bangsring Underwater which was 3-5 mins away, which MUST NOT BE MISSED for snorkelling beginners! (But first check out if the season is good for snorkelling) If you stay here, be prepared there's not much in the area. And not much air-conditioned cafes or restaurant or shops nearby too. The family room has a breathtaking view of the mountains but because of the attic like structure, is prone to insects and lizards and stuff. It had a resident gecko. The deluxe suite room had a flat ceiling so lesser insects! + huge verandah for drying your clothes + pink bougainvillea. There are corn fields beside the hotel. They send food to your room if you don't want to eat in the restaurant which also has a amazing view. Restaurant has rustic vibes with antique candelabras (+ spiders).

Service, Fasilitas, sauberes Zimmer, etc ist ausgezeichnet. Wir genießen den Aufenthalt, und das Frühstück ist sehr gut geschmackvoll und komplett mit lokalen Lebensmitteln.

It's a great place to spend nights, since it is located in center of the heart of Surabaya, near the largest shopping mall in the city. The breakfast is tasty n complete. The room is quite large for family with kids

Verbracht hier aus einem anderen Hotel trotz des Entgelts (es war schrecklich) Dieses Hotel hat uns sehr zufrieden. Es ist so stilvoll und schön. Das Zimmer war gut, sauber. Wir waren uns mit dem Wetter uns gelückt, aber ich repräsentiere, was für eine Aussicht vom Hotelpool. Auf 4 Vulkan. Das gesamte Gebiet ist detailliert. Gehen Sie direkt und die Augen sind glücklich. Das Restaurant war lecker. Das Frühstück war lecker. Sie haben auch einen wunderbaren Kaffee und sie verkaufen dort Getreide. Personal ist sehr responsiv und freundlich. Insgesamt sind wir mit 200% zufrieden Wenn ich dieses Hotel auf einmal ehrlich wollte, aber ich lese die Bewertungen und wähle den, von dem 🤪 entkommen ist, so glauben Sie nicht an irgendwelche negative Bewertungen hier. Das Hotel ist wunderbar. Vielleicht finden Sie etwas minus, aber ich denke, es ist die beste Option hier! Wir halten uns auf, nach Ijin zu gehen. Danke für die Mitarbeiter. Wenn wir mehr Zeit hatten, würden wir hier noch ein paar Nächte bleiben.

Rezeptionistin hilfsbereit, freundlich, lächelnd. Gutes Essen, Sauberkeit ok. Das Hotel ist komfortabel und kinderfreundlich. So weit, ist es gut. Empfehlenswertes 4-Sterne-Hotel😊