Bewertung vom9. Jan. 2025|Deluxe-Zimmer, mit Ausblick (Kingsize-Bett)
GastnutzerThis is a good hotel to stay in Santiago, great location, clean/prompt room service, fairly new facilities. But not yet living to the claim of ”the best” hotel in Santiago from my experience.
I travelled with my family of 2 seniors, 2 adults and one 2yo toddler. I booked two rooms for two nights - delux king with view (1110) and club level king (1704). After check in, the experience is flawless: prompt room service, extremely friendly and accommodating staff and modern facility. Not to mention the views! However, pre/post check-in experience needs some polishing and made my experience imperfect:
- staff did not help at all when we arrived: no one helped us at all when we arrived in a uber (black) with 2 big luggage and a crying toddler at the hotel door. there is a bellboy holding someone elses' luggage and a security-looking guy in black suit standing there near our car. But no other guests they needed to attend to. They both just stared us from when we get out of our car, trying to grab the toddler that's running around crying, getting two big luggages from the trunk until half way into the revolving door. No one opened/held the car door, or even asked if we needed any help, they just stood there staring at us for the whole period! (maybe we were underdressed for the best hotel?) I almost thought their job was not to help guests out of their cars but apparently not the case with other guests.
- check out took so long and no special consideration for guests in a rush:They made a mistake in my final bill so I had to go through the line and talk to someone instead of dropping off the keys. even though I mentioned I have a flight to catch I still had to stay in the queue with other guests that are checking in. I was delayed by a good 20 minutes.... there was a long line but only 3/4 counters were used though there are plenty of staff.
Everything else was perfect. But being one of the most expensive hotels in Santiago I certainly expect a better experience with the above two points.
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Preis pro Nacht ab:49.033 JPY
Bewertung vom27. Nov. 2024
GastnutzerSure! Here's a sample review for a hotel:
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**Exceptional Stay at The Grand Harbor Hotel!**
I recently had the pleasure of staying at The Grand Harbor Hotel, and I must say it exceeded all my expectations. From the moment I arrived, I was welcomed by the friendly and professional staff who made check-in quick and easy. The lobby was elegantly designed, creating a warm and inviting atmosphere.
My room was spacious, spotless, and beautifully decorated, with stunning views of the harbor. The bed was incredibly comfortable, and the amenities provided ensured I had everything I needed for a relaxing stay. The complimentary Wi-Fi worked seamlessly throughout my visit, which was a huge plus for both business and leisure purposes.
The hotel’s on-site restaurant offered an outstanding dining experience. The breakfast spread was extensive, featuring fresh, delicious options to start the day. I also had the chance to try dinner at the hotel’s restaurant, and the food was top-notch, with creative dishes that were expertly prepared.
One of the highlights of my stay was the hotel’s spa, which provided a serene and rejuvenating atmosphere. The services were indulgent, and the staff were professional and attentive.
The location is perfect—close to the city center, making it easy to explore local attractions, but also peaceful enough to enjoy a restful night’s sleep.
Overall, The Hotel provided a truly memorable experience, and I look forward to staying here again on my next visit. Highly recommended!
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Preis pro Nacht ab:15.085 JPY
Bewertung vom3. Mai 2025
Anna
Потрясающий отель, мне понравилось абсолютно все! Жила на 18 этаже в номере 1803, совершенно потрясающий вид из окна на Анды и город, я наслаждалась каждым днем в отеле! Чистота, прекрасный завтрак, хоть и мало горячей пищи, но это компенсировано прекрасными сырами и фруктами. Идеальное расположение. Ужинала в ресторане отеля - все было очень вкусно, хороший выбор вина. Теплый бассейн на 20 этаже, спортзал. Очень дружелюбный персонал. Советую отель для пребывания в Сантьяго и с удовольствием вернусь снова! Спасибо за прекрасный прием!❤️❤️❤️
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Preis pro Nacht ab:16.514 JPY
Bewertung vom19. Dez. 2025
Gastnutzer
Great room and beds and enjoyed breakfast.
But the shuttle instructions were very confusing- it’s quite a walk from outside airport where other services do pick up, and hard to find spot as it’s in the middle of the car park, but well inside the building which made no sense. I waited closer to entrance of car park and once realised it was not coming, had to pay for a taxi which cost $25USD. This was annoying as I booked expecting an easy transit and Aldi because I wasted time and energy after a long flight.
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Preis pro Nacht ab:13.221 JPY
Bewertung vom23. Nov. 2025
Gastnutzer
It was OUTSTANDING, everyone at this hotel provides the best service a 5 Star hotel can give.
From the concierge all the door people, the front desk, to the RESTAURANT where I had the BEST salmon Salad ever, (I asked to please put on the grill my raw salmon and it was late at knight, they were closed, they where cleaning) and they pleased me any way, I even asked if I could take it into my room, and they gave me Room service.
I LOVED THIS HOTEL!, I will highly recommend it to EVERYONE
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Preis pro Nacht ab:10.775 JPY
Bewertung vom6. Apr. 2026
Gastnutzer
Super close to the airport.
Excellent for transit.
The airport transfer service is complimentary and reliable.
Driver made clear instruction on pick up so that it was smooth.
Transfer to the airport was arranged on arrival to the hotel.
The room is big with high ceiling.
There is nothing to complain about the room.
Just there is no supermarket / restaurant near by the hotel.
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Preis pro Nacht ab:12.591 JPY
Bewertung vom12. Feb. 2024|Standardzimmer mit Kingsize-Bett
disasterEXEMy wife and I stayed here four years ago for our honeymoon. It seems like the place has stayed the same, which is not a compliment. The room was carpeted, yet no slippers were given to us. The aircon unit would buzz loudly and randomly during the night, which woke me up. For some reason bathtub drain stoppers needed to be requested, and the two nights I asked for one I was told they were all out. I spent two nights wanting to take a bath to relax and I wasn't able to.
The elevators are extremely old and seriously need to be replaced - the door would shut in front of us when waiting for one and I got trapped by the doors once.
The best part of this hotel is the breakfast. It has great variety and the quality of the fruit and meals is excellent. The staff is very kind, too.
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Preis pro Nacht ab:15.182 JPY
Bewertung vom30. März 2025
H
Vielen Dank für den wundervollen Aufenthalt! Mein Freund und ich haben uns hier rundum wohlgefühlt – es war mit Abstand die beste Unterkunft auf unserer gesamten Südamerikareise.
Das Zimmer war nicht nur äußerst sauber und komfortabel, sondern auch modern und stilvoll eingerichtet. Besonders begeistert hat uns die Liebe zum Detail, die sich in der gesamten Gestaltung des Hostels widerspiegelt.
Auch das Frühstück war ein echtes Highlight: Die Auswahl war vielfältig, alles frisch zubereitet und geschmacklich hervorragend. Ein perfekter Start in den Tag! Vielen lieben Dank
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Preis pro Nacht ab:4.552 JPY
Bewertung vom17. Juli 2024
g_soo23The Double Tree by Hilton Santiago is an incredibly neat and tidy hotel with magnificent views of the Andes, absolutely breathtaking. However, the room service app doesn’t work properly, leaving customers unsure if their orders went through. Despite this minor issue, it’s a great place to stay, and I do recommend it.
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Preis pro Nacht ab:17.749 JPY
Bewertung vom23. Mai 2025|Standardzimmer mit Kingsize-Bett
GastnutzerSehr komfortabel, es gibt Frühstück im Untergeschoss, die Umgebung ist sehr gut und die Umgebung ist sehr sicher. Neben einem großen Handelsplatz kann man die Straße zerschlagen. Es ist eine sehr sichere Region. Die Reise ist auch sehr bequem
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Preis pro Nacht ab:23.221 JPY