Bewertung vom7. Juni 2026
Anonymer BenutzerI rarely leave negative reviews, but this was one of the most disappointing hotel experiences I have had in Japan.
I booked a Run of House (ROH) room for my family. The booking description stated that room sizes range from 28 to 38 square meters. Based on that description, I reasonably expected that room assignments would be allocated fairly within that range.
Upon check-in, I initially asked whether it would be possible to have a room facing Huis Ten Bosch. I fully understood when I was told that a park-facing room would require an additional charge, as such rooms are often sold at a premium.
However, after entering the room, I realized that I had been assigned what appeared to be the smallest and least desirable room available.
At that point, I was no longer asking for a park view. I simply asked whether it would be possible to have a slightly larger room, especially since the ROH description clearly stated that room sizes range from 28 to 38 square meters.
What made the experience particularly frustrating was that I had already read reviews from other guests who booked the same ROH category and received significantly better rooms. One guest mentioned being assigned a park-view room after making a request, while another guest appeared to have received one of the hotel’s best room categories despite booking ROH.
When I politely asked why other guests with the same booking category seemed to receive much better room assignments while I was given the smallest room available, the front desk was unable to provide a clear explanation.
Instead, I was repeatedly told that any room change would require an upgrade fee. At one point, I was even told to contact the booking platform and ask the platform to pay for the room change.
This response made very little sense. I was not asking for a free upgrade. I was simply asking for transparency and consistency regarding how ROH rooms are allocated.
After a lengthy discussion, the hotel eventually moved us to a slightly larger room. However, the replacement room was located on the lowest floor, at the far end of the corridor, with a partially obstructed theme park view. While I appreciated the effort, it reinforced the impression that alternative rooms were available, yet no clear explanation was ever provided regarding the original room assignment.
My disappointment is not that I did not receive the best room. I fully understand that ROH bookings do not guarantee upgrades. My concern is that the hotel advertises a room size range of 28–38 square meters, creating the expectation that room assignments may reasonably vary within that range.
If ROH guests are always assigned the smallest and least desirable room available, even when larger rooms remain vacant, then the hotel should simply advertise the room as 28 square meters. That would allow guests to make an informed decision before booking.
For families travelling with children, room size matters. Had the listing clearly indicated that ROH guests would receive a 28-square-meter room, I would likely have selected a different room category from the beginning.
The hotel itself is in a convenient location and the facilities are generally good. However, the handling of this situation left a very negative impression. Based on this experience, I would strongly recommend booking a specific room category rather than ROH, so that expectations are clear from the outset.
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Preis pro Nacht ab:78 €
Bewertung vom18. Juni 2026
Anonymer BenutzerConsidering the park and hotel have been open for 30 years, I found the facilities and cleanliness to be very well-maintained. The park layout is excellent, offering a peaceful atmosphere with spacious, beautiful European-style streets that feel authentic rather than artificial. There are small activities throughout the day, which adds to the experience.
Dining and Park Amenities
While restaurant options within the park are somewhat limited, the prices are quite reasonable. Since we visited in June, the park wasn’t too crowded, so we didn't have to wait in lines for any attractions. The park is well-equipped with convenient amenities, including self-service laundry, a Lawson convenience store, a drugstore, car rental services, and even a pet hotel.
Pro-Tip: Download the App
I highly recommend downloading the official Huis Ten Bosch app. It provides helpful walking navigation around the park and a convenient schedule to keep track of various activities and events.
Hotel Amsterdam Experience
We stayed at Hotel Amsterdam, and I highly recommend staying at one of the park’s official hotels. The rooms are spacious, and a unique touch is the built-in water purifier, so there is no need to buy bottled water or head to the hotel lobby to refill. Additionally, you do not need to pay for a second-day park ticket, as the hotel provides them at check-in. Note that parking is 2,500 JPY per day, but staying at the park hotel allows you to offset this cost.
Tips for Families and Extras
Height Requirements: Be aware that many attractions require children to be at least 90cm or 100cm tall. This isn't clearly stated on the official website, though there is an indoor facility suitable for infants.
Transportation: There is a shuttle bus, but it runs every 20–30 minutes.
Onsen: There is a public bath (800 JPY/person) or a private family bath (2,700 JPY/hour, requires reservation).
Activities: Some additional facilities, like the tricycle rentals, require an extra fee (3,000 JPY/hour).
Overall, this was a fantastic experience. I highly recommend it for those looking for a relaxing and well-planned getaway!
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Preis pro Nacht ab:120 €
Bewertung vom21. Feb. 2026|Standardzimmer mit zwei Einzelbetten
FlightSeekerDas Hotel ist für eine Übernachtung in Ordnung. Die Zimmereinrichtung ist allerdings ziemlich retro und erinnert an die 90er Jahre. Das Personal ist sehr freundlich und zuvorkommend, und das Zimmer ist sauber. Für einen kurzen Aufenthalt ist es akzeptabel. Das Hotel liegt nur einen Steinwurf vom Eingang von Huis Ten Bosch entfernt, wo Sie Ihre Eintrittskarten erhalten. Sie können über den Hintereingang zum Hotel zurückkehren. In der Nähe des Eingangs von Huis Ten Bosch befindet sich auch ein Lawson-Supermarkt. Ich würde sagen, es sind etwa drei Minuten zu Fuß. Parkplätze stehen direkt vor dem Hotel zur Verfügung und kosten 1000 Yen pro Nacht. Parkplatzwächter weisen Ihnen den Weg. Ich würde für einen unkomplizierten Aufenthalt wiederkommen, wenn ich Huis Ten Bosch noch einmal besuchen würde.
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Preis pro Nacht ab:64 €
Bewertung vom7. Jan. 2026|Themen-Deluxe-Zimmer
Ellson A.I was quite disappointed with this booking made via Trip.com. I specifically booked a Deluxe Japanese Western style room with an outdoor hot bath, as the outdoor hot bath was a key reason for choosing this room.
Upon check-in, I discovered that there was no outdoor hot bath, and I was informed that the room I had booked was not available. Initially, I was told that I had booked a room that did not include a hot tub. However, after checking my booking details, it was clear that the room I reserved was indeed supposed to come with an outdoor hot bath.
To their credit, the hotel staff did try to assist by finding a last-minute alternative room that still had a bathtub that comes with a view.
However, this replacement room had a much more limited view compared to the original room we had chosen, and it was not equivalent to what was advertised and booked.
Additionally, the window in the room was quite flimsy and dirty, and with the temperature being rather cold, this further affected the comfort of the stay.
Because we had a very limited itinerary, a significant amount of time was spent resolving this issue and arranging a replacement room. As a result, some of our planned activities had to be cancelled, which further impacted the overall experience.
Overall, this was a rather disappointing experienc eespecially because this was the first time I had booked this type of room as a surprise for my girlfriend, who was really looking forward to the outdoor hot bath.
Unfortunately, the key feature that made this booking special was missing, which significantly affected the stay.
I hope that Trip.com can take note of this issue and ensure that rooms are marked as unavailable once fully booked, to prevent similar situations from happening to other guests.
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Preis pro Nacht ab:78 €
Bewertung vom27. Nov. 2023
Anonymer BenutzerEin ziemlich altes Business-Hotel. Die Reinigung war insgesamt gut und das halbe Doppelbett war bequem, aber ich war enttäuscht, als ich ein einzelnes Haar auf dem Badetuch im Badezimmer fand. Ich hatte auch ein Frühstücksset, aber es war wie ein altmodisches Kaffeehaus-Frühstück und ich war nicht zufrieden, weil ich frühstücken wollte, also wäre es schön gewesen, wenn sie mir die Wahl zwischen Reis oder Brot gegeben hätten. Ich werde über meinen nächsten Aufenthalt nachdenken.
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Preis pro Nacht ab:28 €
Bewertung vom3. März 2024|Zweibettzimmer(kaze)
GastnutzerLike a little club med in Nagasaki. Excellent dinner and breakfast and lots of activities and great onsens. I would recommend for families.
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Preis pro Nacht ab:136 €
Bewertung vom17. Okt. 2025|Zimmer mit zwei Einzelbetten
GastnutzerDie Lage war super und man kam überall schnell hin, ich war also sehr zufrieden.
Es gab ein Badetuch und ein Handtuch, aber keine Handtücher für die Toilette, deshalb habe ich mir welche ausgeliehen.
Das Sofa am Fenster war wie ein Bett geformt, man konnte sich darauf bequem hinlegen und hinsetzen.
Bad und Nebelsauna im 12. Stock waren beide sehr schön.
Auch die Shampoo- und Pflegeprodukte haben mir gut gefallen!
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Preis pro Nacht ab:62 €
Bewertung vom29. Dez. 2025
Gastnutzer
The hotel is centrally located and is near a long shopping stretch. In the area there are a lot of good food places. The public bath is great and convenient to use, and the room is spacious enough for me to relax. Travelling from the train station to the hotel with luggage is just tedious.
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Preis pro Nacht ab:49 €
Bewertung vom8. Apr. 2026
PonyTaro
A very comfortable hotel located just about 400 metres from Nagasaki Station, with a tram stop, bus stop, and a convenience store right at the doorstep. Getting around is incredibly easy, as it sits right in the heart of everything. Glover Garden, the Atomic Bomb Museum, Peace Park, and Chinatown are all just a few tram stops away. You can even walk to Mt. Inasayama in around 10 minutes, which makes visiting for the famous night view especially convenient.
The room was clean and cozy. The public bath was spacious, with multiple tubs to choose from. There are also laundry and dryer machines available (three of each), though you may need to time your usage a bit.
The breakfast was excellent, especially for those who enjoy Japanese-style options. It included a rotating selection of Nagasaki specialties such as champon, Goto udon, and sara udon. There were also breads, salads, and made-to-order egg dishes. However, it might feel a bit pricey if you do not prefer Japanese-style breakfasts, as they make up around 60% of the selection.
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Preis pro Nacht ab:40 €
Bewertung vom10. März 2026|Nordgebäude Standardzimmer
Mike MnshStaying at Hotel Indigo Nagasaki Glover Street was a highlight of our trip to Nagasaki. The hotel is beautifully designed with a distinct British colonial character that fits perfectly into the historic Glover Garden neighbourhood — stepping outside, you’re just moments from Oura Cathedral and some of Nagasaki’s most iconic sights.
The rooms are immaculate, stylishly appointed, and the bathrobes were a lovely touch after a day of sightseeing.
Breakfast at Restaurant Cathedréclat — set inside what feels like a converted chapel — was a real experience in itself, with a tasty Japanese option that was genuinely delicious.
The staff deserve a special mention: attentive, professional, and genuinely warm. Service was flawless from check-in to check-out.
The only minor thing I’d flag — and it really is minor — is that the pillows are on the thin and soft side, which might not suit everyone who prefers a bit more support. A firmer pillow option would make this hotel absolutely perfect.
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Preis pro Nacht ab:176 €