Hotels mit Parkplatz in Staffordshire, Vereinigtes Königreich

"Room was on the small size, but had everything needed. Bathroom was clean and neat.  The only thing that let this trip down, was that the aircon is not working, and hasn’t been working for months. I previously had left this hotel as it was far too hot in the room, and all they offered was a fan. I called reception before booking, and they said how the air con was working, but then when I arrived, they said it “may be working, in some rooms”, but wasn’t working in ours.  But overall, this was a nice and comfortable hotel. Would book again once aircon is working."

"We booked to stay here as we had a daytime function nearby. We had a few hotels as options and chose here as it was a special occasion and this felt like a treat. We all arrived at different times to get changed before leaving and said we all felt like we were an inconvenience from the moment we arrived. The staff weren't friendly or very helpful. We arrived back from our function at 7.30pm and checked in, there was a change in staff but not a change in customer service. We asked if we could get food from the restaurant and was told we couldn't because of ”everything else going on” which we assume was a wedding nor could we order room service. We asked if we were allowed to go for a drink in the bar and they said we could if we ”could find a table”. We weren't informed of where breakfast was, the times or when check out was. We went out for food in the end, but be mindful there isn't anything particularly nearby so it was a challenge with taxis but we found somewhere to eat easy enough (and had a lovely time). The hotel itself is beautiful as are the grounds so we were really disappointed that the service didn't match it."

"Ich war kürzlich in diesem Hotel und leider fällt die Erfahrung unter die Erwartungen. Von Anfang an schien das Personal nicht so aufmerksam wie sie sollten. Obwohl sie bei direkter Annäherung freundlich waren, gab es einen bemerkenswerten Mangel an Initiative, und manchmal fühlte es sich, als ob die Gäste die Dinge selbst herausfinden lassen. Das Zimmer selbst hatte mehrere Fragen, die wirklich nicht übersehen werden sollten. Der Toilettensitz war nicht richtig ausgestattet, und oben war der Toilettenfluss schlau und funktionierte nicht so reibungslos wie es sollte. Die Dusche hatte auch eine Form auf dem Silikon, das enttäuschend war und Bedenken hinsichtlich der Instandhaltungs- und Reinigungsniveaus hervorgehoben. Ein weiteres Problem war die in dem Zimmer gelieferte Kuchen. Es war schmutzig bei der Ankunft, was sofort Zweifel an den allgemeinen Hygienestandards geschaffen. Kleine Details wie diese machen einen großen Unterschied in der Zuversicht und Komfort eines Gastes. Während das Hotel in Form und Ausstattung potenziell ist, haben diese Fragen den Aufenthalt viel weniger angenehm gemacht. Ich hoffe wirklich, das Management löst diese Bedenken, so dass künftige Gäste eine viel bessere Erfahrung haben können."

"Great receptionist who was very welcoming and friendly. Good location for access to the A500 and A34 roads as well as a bus stop only a 5 minute walk away. Unfortunately, the hotel itself is very dated and lack on soundproofing between the rooms is a major issue. I could hear the guy in the room below talking and could also hear the room next door opening and closing their toilet seat! I was awoken at 1am with an inconsiderate neighbour with their tv on very loud and coughing loudly. There is a main wing and smaller wing to the side. I stayed on the 1st floor in the main wing but I would recommend you ask for the 1st floor in the small wing to minimise the number of people around you and source of external noise. View from the room was nice however."

"Lovely hotel plenty of space in rooms & public areas.  two negatives. One was the request for £5 on arrival for parking which I didn’t know about or perhaps I didn’t see on the reservation.  Sunday breakfast was the usual late rush of people coming down. The buffet wasn’t being replenished so I had hard fried eggs.  Self Service tea and coffee I guess is a necessity but I would prefer a jug of hot water and a pot of tea."

"Anständige Haltestelle nachdem wir vom Thorpe Park gereist sind, um am nächsten Tag nach Alton Towers zu kommen. Ich kam um 20:30 Uhr da und prüfte, war reibungslos. Die Dame auf dem Desk war freundlich! Das Bett war komfortabel genug, das Badezimmer könnte ein bisschen sauber gewesen sein, aber war anständig genug für die Nacht!"

"A great little place with a lovely swimming pool. Enough activities to keep our 8 year old daughter happy. Lovely family time together in a very clean and well equipped lodge."

"Booked this hotel for a friend's birthday and everything was lovely. The room was clean and warm and the hotel staff was very friendly"

"Was handy location for a visit to see my friend. Shame not all the staff on reception know about the way to get out so that you do not pay the tolls. The person who did know pulled out an A4 laminated card to show me so it is obviously a question they get asked a lot. Clean hotel and hand as in the same building as the services so easy access to grab something to eat."