Bewertung vom31. Juli 2025
Gastnutzer
Überprognosen insgesamt
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Preis pro Nacht ab:182 US$
Bewertung vom9. Juni 2026
GastnutzerSanta Catalina Hotel is undeniably a historic architectural landmark, but as a hotel experience it fell well below expectations. On arrival, the service felt cold and somewhat pretentious rather than welcoming, with concierge staff coming across as detached and pompous rather than genuinely hospitable.
A key reason for choosing the hotel was the prominently advertised rooftop pool and views, only to discover after check-in that access is restricted to suite guests. The spa is similarly limited unless you pay €15 per person for 90 minutes, which feels disproportionate given the modest facilities. These restrictions are not clearly communicated at booking and leave a sense of being misled.
Several of the lounge and communal areas were also frequently reserved for corporate events and seminars, which further diminished the sense of a relaxed hotel environment. As a guest, it often felt as though you were secondary to business groups and functions moving through the space, even in more personal hotel moments such as walking through common areas in a robe.
In-room entertainment is very dated, with a non–smart TV offering only basic local and satellite channels. Room service carries a €5 delivery surcharge, while on-site dining is largely limited to high-end fine dining with little casual alternative.
It is also worth noting that Las Palmas sits under a noticeably less favourable microclimate than the south and west of Gran Canaria. During our stay, conditions were consistently cloudy, windy, and cool, which further limited the enjoyment of the hotel’s already restricted amenities. For those seeking reliable sun and beach weather, the southern or western parts of the island are a better choice.
Overall, despite its striking heritage setting, the combination of underwhelming service, restricted access to advertised facilities, dated in-room amenities, corporate use of guest spaces, and disappointing weather made for a stay that did not feel justified by the price and is not somewhere we would return to. The atmosphere and clientele also skew noticeably toward an older demographic.
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Preis pro Nacht ab:198 US$
Bewertung vom4. Nov. 2024
Claresta
Best 4 star hotel!!
Initially we were worried about an all inclusive 4 star hotel. What if services, food, drink and entertainment aren’t good, we will be stuck! However, they changed our mind the minute we got there. As I approached the counter, they welcomed us and said they would check if our room was ready. Although it’s not, they took our bags for us and gave us a card (which allowed us to go and have lunch without extra cost) so we could start enjoying our time at the hotel.
The room was clean and we loved the deco. We loved the attention to detail too! You can tell a lot of thoughts have gone into the design of the room.
We love the food there too. We had breakfast, lunch and dinner every day we were there. Apart from the usual kids’ favourite, the main dishes were different at every meal every day. I particularly enjoyed the freshly cooked fish and paellas; and the Halloween themed night meal.
The animación team was excellent. They were very good with my kids. My youngest was a bit shy to start with at the kids club. One of the staff gave her a lot of special attention to help her settle in. The evening entertainment was better than expected too. We really enjoyed the acrobat show. It’s not exactly BGT standard but it’s definitely entertaining enough to keep all of us happy.
It’s also 10 mins away by car from the airport. We actually took the bus on the way there. It cost 1.40 eur per person and it stopped right opposite the hotel. On the way back, taxi cost 13-15eur. We also love that there is a beautiful beach right next to the hotel. It’s so thoughtful that there is a shower and towels right next to the gate so you could clean your feet before getting back to the hotel.
If there’s anything to complain about, I would say the steam room wasn’t working during my stay!
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Preis pro Nacht ab:184 US$
Bewertung vom27. Sept. 2023
Guest User
We had a nice clean appartement which was very spacious. The bed is really good, very soft and we slept like babies. Bathroom was nothing special but clean which is the most important thing. Breakfast is a bit on the expensive side. (8,- for 2 small orange juice). The staff was friendly. We would’ve liked to stay longer but unfortunately it was fully booked. The only downside was the 100,- borg that has to be payed with creditcard as we didn’t have one but we got the appartement anyway. I recommended this place to others if they’re looking to relaxed without the screams from tourists.
If you read this as a tourist please keep this beautiful island clean and show your respect. (We walked around with an empty bag picking up trash along the road)
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Preis pro Nacht ab:163 US$
Bewertung vom17. Mai 2026
GastnutzerEs war eine günstige Option, daher war es für den Preis in Ordnung. Die Möbel sind etwas abgenutzt und könnten eine Renovierung vertragen, aber insgesamt ist alles sauber und ordentlich. Der Nachteil ist, dass das WLAN nur an der Rezeption und in der Nähe des Cafés funktioniert.
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Preis pro Nacht ab:79 US$
Bewertung vom18. Nov. 2024|Standard-Zimmer (2 Schlafzimmer)
GastnutzerHervorragend ausgestattete Zimmer und außergewöhnlicher Service. Eine sehr empfehlenswerte Unterkunft. Ich hatte noch nie ein so gut ausgestattetes Apartment gesehen, es hatte alles, was man für einen perfekten Aufenthalt braucht und mehr. Ich werde auf jeden Fall wiederkommen. Vielen Dank an das gesamte Team für die freundliche Behandlung.
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Preis pro Nacht ab:111 US$
Bewertung vom6. Okt. 2024|Deluxe Doppelzimmer
VonnyclareAbsolut wunderschöner Aufenthalt in jeder Hinsicht! Nettes Personal, saubere Einrichtungen, entspannend und ruhig!
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Preis pro Nacht ab:62 US$
Bewertung vom3. Juli 2025
Gastnutzer
Magnicico albergo in posizione panoramica. Tra i più belli 4 stelle in cui ho soggiornoato. Merita da solo un viaggio apposta a Gran Canaria. Pulitissimo, e arredato molto bene (la mia camera aveva anche 1 belle poltroa un divano. Bellissimo il terrazzo privato panoramico on sedute). Spazi comuni magnifici come il salone con divani e biblioteca, sala ristorante, terrazza panoramica e giardino spa con piscina panoramica. La migliore colazione che ho fatto in vita mia in alberghi di questa fascia 4 stelle! Prodotti locali e non di altissima qualità e cucina espressa la mattina. Salmone servaggio, formaggio di capra locale, dolci di qualità superiore ecc. Tovaglie bianche con il logo della catena Paradores.
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Preis pro Nacht ab:115 US$
Bewertung vom31. Dez. 2022
HUIHUA
Sehr gut geeignet für Eltern-Kind-Urlaub, das Hotel hat viele Programme von morgens bis abends zusammengestellt. Die Designdetails des Hotels sind super schön und allgegenwärtig, perfekter afrikanischer Stil. Es gibt 9 Swimmingpools, Sie können bestimmt den Ort finden, an dem Sie sich hinlegen und entspannen möchten.Es gibt eine lange Reihe von Einkaufsfestivals und kleinen Restaurants am Eingang des Hotels.Das Restaurant Tujiu ist das authentischste und leckerste.Das chinesische Chef hinter den Kulissen ist jedes Mal super begeistert von uns, wenn wir essen. Nachdem Sie ein großes Glas Wein geschickt haben, nehmen Sie eine 7-minütige Taxifahrt vom Zentrum der Dünen
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Preis pro Nacht ab:175 US$
Bewertung vom9. Jan. 2026
Gastnutzer
We had a mixed experience during our stay.
At first, we were assigned to D block (room D104), which was extremely noisy due to a nearby bar, and there was also a toilet issue with continuous running water. We were unable to sleep at all that night, despite having requested a quiet room well in advance.
After communicating with the hotel, they eventually changed our room for free, which we appreciate. The new room was in I block, and the difference was huge — the room was much newer, very spacious, comfortable, and almost completely quiet. The facilities were clearly more updated, and overall the stay improved significantly.
The only issue in the new room was that we found one large cockroach, which was unpleasant, but aside from that, everything was fine.
I would also like to highlight that the front desk staff were polite and helpful, which is definitely a big plus.
Overall, if you are planning to stay here, I would strongly recommend avoiding D block, especially if you care about noise and sleep quality. If noise does not bother you, it may not be an issue — but for light sleepers, this is something to be aware of.
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Preis pro Nacht ab:108 US$