Bewertung vom8. März 2024
Carolli
Die Lage und Ausstattung sind in Santa Monica nicht kosteneffizient und nicht zu empfehlen.
Da ich ein King-Zimmer mit Meerblick gebucht hatte, bekam ich natürlich ein Zimmer im obersten Stockwerk. Aber was die Servicedetails angeht, ist es wirklich enttäuschend.
Es gibt kein Trinkwasser, keine Tassen, keinen Wasserkocher und keine üblichen Vorräte im Zimmer. Zum Glück hatte ich genügend Kaffeegetränke und einen kleinen Reiskocher mitgebracht.
Die im Zimmer vorhandenen Toilettenartikel sind nicht sehr gut. Nachdem die meisten Fünf-Sterne-Hotels bei der Hautpflege auf erstklassige Marken umgestiegen sind, war ich wirklich überrascht, eine solche No-Name-Marke zu finden (3000–4000 pro Nacht). Ich brauche es sowieso nicht.
Das Unerträglichste, was mir begegnete, war, dass ich nur gefragt hatte, ob ein Couchtisch und zwei Stühle in mein Zimmer gestellt werden könnten, damit ich den Sonnenuntergang beobachten könnte, aber ich wurde von der Rezeption lautstark zurechtgewiesen. Ich habe einen Moment lang nicht reagiert. Ich habe mich gefragt, ob ich ein Gast war oder nicht 😂 Glücklicherweise war der Kundenservice von Ctrip bei der Lösung des Problems sehr effizient. Nachdem sie die Situation verstanden hatten, gingen sie sehr zufriedenstellend damit um. Auch das Hotel hat sich rechtzeitig entschuldigt und die Tische und Stühle ins Zimmer gestellt. Aber warum kannst du nicht einfach von Anfang an richtig sprechen?
Zweitens kam es am zweiten Tag unseres Aufenthalts zu einem Konflikt (Streik) unter dem Hotelpersonal. Um 7 Uhr ertönten Sirenen (Feueralarm, Krankenwagen- und Polizeiautogeräusche). Mein Mann rannte im Bademantel die Treppe hinunter … es war ein Fehlalarm. Nach Rücksprache mit dem Kundenservice von Ctrip entschuldigte sich das Hotel jedoch ebenfalls und bot eine Entschädigung an.
Insgesamt sind 4000 pro Nacht es nicht wert! Warum schauen Sie sich nicht andere Optionen für 2000–3000 in derselben Straße an?
Mehr anzeigen
Preis pro Nacht ab:298 €
Bewertung vom11. März 2026
Gastnutzer
My wife and I visited Catalina Island for our 28th anniversary — our first time back since before we were married in 1997. We chose the Catalina Canyon Inn specifically for the pool, jacuzzi, on-site restaurant, and shuttle service. Their website is very nice and seemed like a perfect match for the occasion. Unfortunately, very little matched what was advertised.
Shuttle: The shuttle was not waiting at the Catalina Express port when we arrived on the last ferry Saturday evening which was unexpected. Four of us were left waiting in the dark for about 20 minutes until the other couple called the hotel. The driver was friendly and apologized, but this set the tone for the weekend. The shuttle was consistently unreliable throughout our stay. They tell you to call the driver directly, but he often didn't answer. You'd end up having to call the hotel instead, and the shuttle only seemed to come after someone went inside and told the front desk in person. At one point we waited 45 minutes. Some guests got frustrated and just decided to walk, but the hotel sits at the top of a steep hill — not a realistic option, especially for older guests like us. Their website suggests the shuttle runs regularly, but that was far from our experience.
Restaurant: We arrived at the restaurant at 7:30 PM Saturday and were turned away, even though their website says they're open until 8:00 PM. We had to rush down the hill to find dinner to-go in town before the shuttle stopped running at 8:45. It was a shame we didn't even have time to stay and eat on our anniversary or face having to trek up that hill. The next morning I mentioned this to the restaurant owner, who insisted they closed at 8:00 and that she was there. She then told us the restaurant closes at 2:00 PM on Sundays — so dinner there that night wasn't an option either. She was very friendly though I must say. On Monday we finally had breakfast before checkout. The food was mediocre and didn't match the glowing reviews at all. The prices were also odd — $12 for mozzarella sticks, $20 for nachos, but only $11 for pulled pork sliders, which you'd expect to be the pricier item. The pricing just didn't add up. While we were there, another couple was turned away at 1:30 PM because the restaurant closes from 2–4 on Mondays. We could feel their frustration.
Jacuzzi: The jacuzzi we were looking forward to was covered up and converted into a gazebo with chairs. At first we couldn't find it but yea. No mention of this on the website.
Room issues: The soap dispenser in the shower was empty. The front desk told us we can mention it to housekeeping, who didn't come until after 5:00 PM. We got the soap and a couple fresh towels. The towels themselves were thin and didn't dry well overnight so fresh ones were sorely needed to get at least one shower in with soap before we had to leave the next day. The TV didn't work at all, and the microwave was unplugged — though I was able to fix that myself. The hotel also doesn't offer complimentary coffee, which is standard at most hotels we've stayed at for half the price.
The good: The staff was friendly, the bed was comfortable, the A/C worked well, and the balcony was a nice touch. The room was quiet.
Bottom line: The website gives a very different impression than what you actually get. Between the unreliable shuttle, limited and unpredictable restaurant hours, missing amenities, thin towels, and no coffee, this was not the anniversary experience we hoped for. I'd recommend staying somewhere closer to downtown so you're not dependent on a shuttle and stuck with limited options. I think we need to redo our anniversary. It was a miss for sure.
Mehr anzeigen
Preis pro Nacht ab:143 €
Bewertung vom28. Juli 2026|2 Queensize-Betten mit Mikrowelle/Kühlschrank
GastnutzerHotel is excellent. Rooms are modern with large 60 inch or so flat screen beds were very comfortable with great pillows. Location is great close to LAX. Shuttle service was quick and reliable. Front desk staff was very friendly. Loses one star on amenities due to no pool. Will stay there again.
Mehr anzeigen
Preis pro Nacht ab:116 €
Bewertung vom22. Dez. 2022
RIP_10
Großer Service wird zurück empfehlen und wird weiterhin wählen, dies als mein Hauptaufenthalt
Mehr anzeigen
Preis pro Nacht ab:71 €
Bewertung vom5. Jan. 2026
Gastnutzer
The actual hotel room is better than picture a million time, clean and big. There is plenty of parking space. The location is good, easy to get everywhere. The breakfast is simple as American style, like the other hotel in US. Overall, i recommend this hotel if you come to Oakhurst. You will love it. I promise.
Mehr anzeigen
Preis pro Nacht ab:90 €
Bewertung vom12. Nov. 2025
Chenzel Tan
Deducted 1 point from location as there were too many homeless people around that made us not feel safe when walking in or out of the hotel.
The room itself were big enough for 2 people and I would commend the staff for being so accommodating helping us to check in early and checking if they have an available twin room available instead of just giving us a King bed when they noticed we were 2 friends together.
No bellboy in the hotel so be prepared to lug all your luggages up to your room.
They have free breakfast/snacks in the morning and coffee/tea.
Overall satisfied with my stay!
Mehr anzeigen
Preis pro Nacht ab:123 €
Bewertung vom22. Nov. 2019
Guest UserDer Preis für dieses Los kann nicht mehr verlangen. Der Empfang war freundlich. Einfacher Zugang zum Bahnhof, es gibt viele Geschäfte und Supermärkte in der Umgebung. Es gibt Apotheken, um Medikamente zu kaufen. Beachten Sie die öffentlichen Toiletten und Bäder.
Mehr anzeigen
Preis pro Nacht ab:56 €
Bewertung vom11. Aug. 2025
Anshera
Spacious room that can fit 3 person comfortably (with the sofa bed). Breakfast is great with variety of choices and different menus each day. Location is convenient and walkable to the Millbrae BART station entrance (around 150 meters). The bed is quite soft but I’m ok with it.
Mehr anzeigen
Preis pro Nacht ab:168 €
Bewertung vom30. Mai 2024|Zimmer mit zwei Doppelbetten
HanjiangjunDas Hotel in Silicon Valley befindet sich in einer Fabrik in Tesla neben einem roten grünen Lichtweg, es gibt eine kleine Gegend, in der einige chinesische Restaurants essen. Das Zimmer ist nicht groß, die Größe des normalen Zimmers im Land ist normal. Das Hotel hat 3 Schachteln kleines Wasser und das Bett ist auch komfortabel. Die Zimmer werden nicht jeden Tag hygienisch und sauber sein, die Wäsche wird sich um Wäsche handeln. Warmwasser, Schleifen, Zahnfleisch, Zahnfleisch, diese sind fast in jedem schönen Hotel nicht vorhanden.
Mehr anzeigen
Preis pro Nacht ab:130 €
Bewertung vom23. Mai 2025
Gastnutzer
We encountered several issues during our stay that significantly impacted our experience. On the first day, we had a minor disagreement with the housekeeping staff after requesting a second towel for our two-guest room, which had only been provided with one face towel. The cleaning staff member on the 4th floor argued with one of the guests rather than accommodating the simple request.
The following day, we placed all used towels outside the door for collection, but no fresh towels were returned. When we inquired with another housekeeper, she explained that towels were likely still being laundered and might be available around 1 PM. We went fishing for the day and returned in the evening expecting to shower and clean up, but still had no towels.
I reported the issue to the front desk, and ultimately we chose to leave approximately 20 hours early simply so we could go home and bathe. Despite this, we were charged the full rate for a room that had no air conditioning, no phone to contact the front desk, and where only 1 out of 5 ice machines was operational.
Mehr anzeigen
Preis pro Nacht ab:53 €