Bewertung vom6. Juni 2026
Isem
Good, but not without issues.
The hotel is perfectly located - just a 10-minute walk from the airport. That's the main advantage. Ideal for early flights. There's also a shuttle from the hotel (for those with luggage), which is another plus.
But the service was disappointing. Upon check-in, we had two connecting rooms (with 2 people in each), but only one set of towels was provided. We had to ask for extra ones.
About breakfasts: In other Hampton hotels in Krakow, even with more guests, everything was always replenished on time and the buffet was fully stocked. But here, the staff couldn't keep up. People were queuing, waiting for omelets and other hot dishes. The selection is already smaller than in the other Hampton in Krakow - and when it runs out, it's quite frustrating.
In the evening, there was a small incident at the restaurant, but the staff member apologized and gave us a discount - thank you to her for that.
Otherwise, everything was fine: clean, comfortable beds, friendly reception staff.
Conclusion: For an overnight stay before a flight, it's a good option thanks to its location. But the service and breakfast organization need to be improved to match the standards of other Hampton hotels in the chain.
:::
Хорошо, но не без нюансов.
Отель расположен отлично — 10 минут пешком до аэропорта, это главный плюс. Для ранних вылетов идеально. Также есть шатл от отеля (для тех, кто с чемоданом), это тоже плюс.
Но обслуживание разочаровало. При заезде в двух смежных номерах (по 2 человека в каждом) положили всего один комплект полотенец. Пришлось просить дополнительно.
Завтраки — отдельная история. В том же Кракове в других отелях Hampton при большем количестве гостей всё всегда было вовремя и столы полные. А здесь сотрудники не успевали пополнять блюда. Люди стояли в очереди и ждали омлет и другие горячие блюда. Ассортимент итак небольшой, меньше, чем в том же отеле в Кракове и когда пустует — это неприятно.
Вечером в ресторане случилась неприятная история с нашим заказом, но сотрудница извинилась и сделала скидку — за это ей отдельное спасибо.
В остальном всё хорошо: чисто, кровати удобные, персонал на ресепшене приветливый.
Вывод: для ночёвки перед вылетом — вариант хороший благодаря локации. Но сервис и организацию завтраков стоит подтянуть до уровня других отелей сети Hampton.
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Preis pro Nacht ab:431 AED
Bewertung vom14. Feb. 2025
Urszula Ziółkowska
A wonderful, cozy apartment in the very heart of Zakopane, a few steps from Krupówki and other attractions. It's very convenient both for hiking and skiing, as it is very easy to get from there to Tatra Mountains trails and ski lifts. Also, a very helpful lady at the main reception desk. I would gladly return to this place.
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Preis pro Nacht ab:330 AED
Bewertung vom27. Sept. 2025
Sira
I absolutely loved my stay at Stradom House, Autograph Collection. From the moment you enter the lobby and bar, the stunning interior decor sets the tone, and the room itself was spacious, artfully designed, and luxurious yet comfortable, with elegant furniture and a beautiful bathroom—easily a 10/10. My room was located in a separate building accessed through an underground tunnel, which at first seemed quirky but turned out to be utterly charming, as the tunnel itself is beautifully decorated and enchanting to walk through. Breakfast was a highlight, with delicious hot dishes made to order from the à la carte menu complemented by an abundant buffet, all enjoyed in a gorgeous breakfast room overlooking a peaceful garden—a truly fantastic way to start the day. The location is another strong advantage, within an easy walk of the Market Square, Wawel Castle, and the lively Kazimierz district. Overall, this hotel delivers comfort, style, and unforgettable experiences—I highly recommend it.
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Preis pro Nacht ab:1.008 AED
Bewertung vom13. Apr. 2026
Gastnutzer
This is advertised as a 4-star hotel, but in reality, it feels like a 4-star property from the 1980s that hasn’t been renovated in decades.
From the outside, the hotel looks fine, but the rooms are very outdated, likely from the 80s or 90s. I checked three different rooms, and all had the same issues. In rooms with bathtubs, the glass panels were damaged and caused water to spill onto the floor during showers. Some rooms also had an unpleasant smell.
The furniture is old and in poor condition. Paint is peeling off the doors, bedside lamps are loose, and some power outlets are coming out of the wall, which could be dangerous. Overall, the rooms clearly need maintenance and renovation.
The swimming pool is okay, small but suitable for kids. However, the water could be warmer.
One positive aspect is the breakfast, which was good and enjoyable.
The hotel is located on the edge of Krakow. You need to walk about 10–12 minutes to reach a bus that goes directly to the city center (around a 15-minute ride). There is a bus stop right outside the hotel, but it does not connect directly to the city, so the claim of convenient transport nearby is misleading.
The reception staff were friendly, but they couldn’t really help with the room issues. Even a technician confirmed that the problems exist in all rooms and cannot be fixed. The solution offered was simply to provide extra towels to soak up the water from the shower, which is not acceptable for a 4-star hotel.
Overall, I would rate this hotel 2 stars at best. Even at a reduced price similar to 2 and 3-star hotels in Krakow, it is not worth staying here.
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Preis pro Nacht ab:195 AED
Bewertung vom17. Okt. 2024|Zimmer (Kingsize-Bett) (Sofabett)
kilho1995Das Hotel ist sehr gut gelegen und bietet einen hervorragenden Zugang zu den wichtigsten Touristenattraktionen. Die Zimmer waren sauber und komfortabel, das Personal war freundlich und der Service war ausgezeichnet. Das Frühstück war abwechslungsreich und lecker, allerdings war die Schallisolierung in einigen Zimmern etwas enttäuschend. Alles in allem war es eine zufriedenstellende Erfahrung und ich würde gerne wiederkommen.
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Preis pro Nacht ab:283 AED
Bewertung vom15. Feb. 2025
GastnutzerDas Hotel hat unsere Erwartungen voll erfüllt! Saubere, geräumige Zimmer, sehr freundliches Personal und eine hervorragende Lage. Der ideale Ort zum Entspannen – wir kommen auf jeden Fall wieder!
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Preis pro Nacht ab:209 AED
Bewertung vom10. Mai 2026
Anonymer BenutzerThe hotel is convenient by car or by bus, it's not too far from the city centre. The room is spacious, cleanness is fine, just some part of the carpet isn't flat (kinda like having the holes underneath). The breakfast is served in another building, Sunday morning at 9 is totally insane; there weren't many vacant seats and a lot of plates were empty and messy. In a word, It's hard to believe as a 4 star hotel.
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Preis pro Nacht ab:186 AED
Bewertung vom7. Jan. 2026
Gastnutzer
Das Hotel war sehr bequem und der Service war hervorragend.
Das einzige, was mir nicht ganz klar war, ist, wie die Sicherheitsleistung zurückgezahlt werden soll. Ich möchte wissen, wie die Rückzahlungsverfahren funktionieren und wie lange es normalerweise dauert, um den Betrag zu erhalten, den bei der Ankunft angefordert wurde.
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Preis pro Nacht ab:265 AED
Bewertung vom22. Juli 2026|Standard-Zimmer (2 Einzelbetten)
Sabrina IrdA flawless stay just steps away from everything
I stayed at Hotel Indigo Kraków – Wawel Castle and had an excellent experience from start to finish.
The hotel is beautifully maintained, with a unique and carefully thought-out design full of character. Every space has its own personality, and the location couldn’t be better: Wawel Castle, the Old Town and the city’s main attractions are all within easy walking distance.
A special mention goes to the staff. They are young, incredibly kind, professional and patient. Always welcoming and happy to help, they made the whole stay even more enjoyable.
The room had everything you could possibly need: an iron and ironing board (a detail I really appreciated), a kettle, complimentary bottled water and a coffee machine replenished daily with fresh capsules. Honestly, it was the best coffee I’ve ever had in a hotel abroad.
Another highlight was the hotel’s restaurant, Heritage & Hip. I ordered the Tatar z polędwicy wołowej, and I can honestly say it was the best beef tartare I’ve ever eaten. The quality, balance of flavours and presentation were outstanding—easily on par with what you would expect from a Michelin-starred restaurant.
If I return to Kraków, I won’t hesitate to stay here again. Highly recommended for anyone looking for a high-quality hotel in a perfect location, with an exceptional restaurant.
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Preis pro Nacht ab:522 AED
Bewertung vom26. Jan. 2026|Klassisches Doppelzimmer
Anonymer BenutzerThe hotel is clean and comfy, perfectly warm for the freezing temperatures outside. Situated right next to Kraków Grzegórzki train station, it was easy to get to/from the airport and to other places via the train as it connects to the Kraków Główny main station.
Staff were helpful, explained where we can go around Kraków. We were given plenty of clean towels, room cleaning service daily. Hair dryer was also provided, with a drinking water dispenser right outside the lift.
Only thing would be the shower as it sometimes pulses between slightly hotter and colder water. Was pleasantly surprised when it’s got heated flooring in the shower though!
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Preis pro Nacht ab:296 AED