Bewertung vom7. Juni 2026
Anonymer BenutzerI rarely leave negative reviews, but this was one of the most disappointing hotel experiences I have had in Japan.
I booked a Run of House (ROH) room for my family. The booking description stated that room sizes range from 28 to 38 square meters. Based on that description, I reasonably expected that room assignments would be allocated fairly within that range.
Upon check-in, I initially asked whether it would be possible to have a room facing Huis Ten Bosch. I fully understood when I was told that a park-facing room would require an additional charge, as such rooms are often sold at a premium.
However, after entering the room, I realized that I had been assigned what appeared to be the smallest and least desirable room available.
At that point, I was no longer asking for a park view. I simply asked whether it would be possible to have a slightly larger room, especially since the ROH description clearly stated that room sizes range from 28 to 38 square meters.
What made the experience particularly frustrating was that I had already read reviews from other guests who booked the same ROH category and received significantly better rooms. One guest mentioned being assigned a park-view room after making a request, while another guest appeared to have received one of the hotel’s best room categories despite booking ROH.
When I politely asked why other guests with the same booking category seemed to receive much better room assignments while I was given the smallest room available, the front desk was unable to provide a clear explanation.
Instead, I was repeatedly told that any room change would require an upgrade fee. At one point, I was even told to contact the booking platform and ask the platform to pay for the room change.
This response made very little sense. I was not asking for a free upgrade. I was simply asking for transparency and consistency regarding how ROH rooms are allocated.
After a lengthy discussion, the hotel eventually moved us to a slightly larger room. However, the replacement room was located on the lowest floor, at the far end of the corridor, with a partially obstructed theme park view. While I appreciated the effort, it reinforced the impression that alternative rooms were available, yet no clear explanation was ever provided regarding the original room assignment.
My disappointment is not that I did not receive the best room. I fully understand that ROH bookings do not guarantee upgrades. My concern is that the hotel advertises a room size range of 28–38 square meters, creating the expectation that room assignments may reasonably vary within that range.
If ROH guests are always assigned the smallest and least desirable room available, even when larger rooms remain vacant, then the hotel should simply advertise the room as 28 square meters. That would allow guests to make an informed decision before booking.
For families travelling with children, room size matters. Had the listing clearly indicated that ROH guests would receive a 28-square-meter room, I would likely have selected a different room category from the beginning.
The hotel itself is in a convenient location and the facilities are generally good. However, the handling of this situation left a very negative impression. Based on this experience, I would strongly recommend booking a specific room category rather than ROH, so that expectations are clear from the outset.
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Preis pro Nacht ab:5.845 PHP
Bewertung vom18. Juni 2026
Anonymer BenutzerConsidering the park and hotel have been open for 30 years, I found the facilities and cleanliness to be very well-maintained. The park layout is excellent, offering a peaceful atmosphere with spacious, beautiful European-style streets that feel authentic rather than artificial. There are small activities throughout the day, which adds to the experience.
Dining and Park Amenities
While restaurant options within the park are somewhat limited, the prices are quite reasonable. Since we visited in June, the park wasn’t too crowded, so we didn't have to wait in lines for any attractions. The park is well-equipped with convenient amenities, including self-service laundry, a Lawson convenience store, a drugstore, car rental services, and even a pet hotel.
Pro-Tip: Download the App
I highly recommend downloading the official Huis Ten Bosch app. It provides helpful walking navigation around the park and a convenient schedule to keep track of various activities and events.
Hotel Amsterdam Experience
We stayed at Hotel Amsterdam, and I highly recommend staying at one of the park’s official hotels. The rooms are spacious, and a unique touch is the built-in water purifier, so there is no need to buy bottled water or head to the hotel lobby to refill. Additionally, you do not need to pay for a second-day park ticket, as the hotel provides them at check-in. Note that parking is 2,500 JPY per day, but staying at the park hotel allows you to offset this cost.
Tips for Families and Extras
Height Requirements: Be aware that many attractions require children to be at least 90cm or 100cm tall. This isn't clearly stated on the official website, though there is an indoor facility suitable for infants.
Transportation: There is a shuttle bus, but it runs every 20–30 minutes.
Onsen: There is a public bath (800 JPY/person) or a private family bath (2,700 JPY/hour, requires reservation).
Activities: Some additional facilities, like the tricycle rentals, require an extra fee (3,000 JPY/hour).
Overall, this was a fantastic experience. I highly recommend it for those looking for a relaxing and well-planned getaway!
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Preis pro Nacht ab:13.792 PHP
Bewertung vom21. Feb. 2026|Standardzimmer mit zwei Einzelbetten
FlightSeekerDas Hotel ist für eine Übernachtung in Ordnung. Die Zimmereinrichtung ist allerdings ziemlich retro und erinnert an die 90er Jahre. Das Personal ist sehr freundlich und zuvorkommend, und das Zimmer ist sauber. Für einen kurzen Aufenthalt ist es akzeptabel. Das Hotel liegt nur einen Steinwurf vom Eingang von Huis Ten Bosch entfernt, wo Sie Ihre Eintrittskarten erhalten. Sie können über den Hintereingang zum Hotel zurückkehren. In der Nähe des Eingangs von Huis Ten Bosch befindet sich auch ein Lawson-Supermarkt. Ich würde sagen, es sind etwa drei Minuten zu Fuß. Parkplätze stehen direkt vor dem Hotel zur Verfügung und kosten 1000 Yen pro Nacht. Parkplatzwächter weisen Ihnen den Weg. Ich würde für einen unkomplizierten Aufenthalt wiederkommen, wenn ich Huis Ten Bosch noch einmal besuchen würde.
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Preis pro Nacht ab:4.479 PHP
Bewertung vom5. Dez. 2023
ExploreYourInterestsEs ist etwas Besonderes, im gesamten Wohnzimmer eine Hängematte zu haben, aber der Schlafplatz und der Komfort der oberen und unteren Etagenbetten sind schlecht. Sie können es einmal versuchen, aber vielleicht nicht noch einmal.
Darüber hinaus ist der Preis gemessen am CP-Wert relativ hoch.
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Preis pro Nacht ab:1.223 PHP
Bewertung vom7. Jan. 2026|Themen-Deluxe-Zimmer
Ellson A.I was quite disappointed with this booking made via Trip.com. I specifically booked a Deluxe Japanese Western style room with an outdoor hot bath, as the outdoor hot bath was a key reason for choosing this room.
Upon check-in, I discovered that there was no outdoor hot bath, and I was informed that the room I had booked was not available. Initially, I was told that I had booked a room that did not include a hot tub. However, after checking my booking details, it was clear that the room I reserved was indeed supposed to come with an outdoor hot bath.
To their credit, the hotel staff did try to assist by finding a last-minute alternative room that still had a bathtub that comes with a view.
However, this replacement room had a much more limited view compared to the original room we had chosen, and it was not equivalent to what was advertised and booked.
Additionally, the window in the room was quite flimsy and dirty, and with the temperature being rather cold, this further affected the comfort of the stay.
Because we had a very limited itinerary, a significant amount of time was spent resolving this issue and arranging a replacement room. As a result, some of our planned activities had to be cancelled, which further impacted the overall experience.
Overall, this was a rather disappointing experienc eespecially because this was the first time I had booked this type of room as a surprise for my girlfriend, who was really looking forward to the outdoor hot bath.
Unfortunately, the key feature that made this booking special was missing, which significantly affected the stay.
I hope that Trip.com can take note of this issue and ensure that rooms are marked as unavailable once fully booked, to prevent similar situations from happening to other guests.
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Preis pro Nacht ab:5.415 PHP
Bewertung vom27. Feb. 2025
Taomimama
Das Hotel hat eine großartige Lage; die Schilder sind direkt nach dem Aussteigen aus dem Bus der Shimabara-Bahnlinie sichtbar, und es ist nur ein kurzer Spaziergang bergauf. Auch der Bahnhof Shimabara Port ist nur wenige Gehminuten entfernt, sodass man bequem zum Bahnhof Isahaya gelangt. Die Besitzerinnen, eine ältere Dame und eine Tante, führen das Hotel mit viel Liebe. Obwohl sie nicht fließend Englisch sprechen, können sie sich sehr gut verständigen. Die Zimmer und das große öffentliche Bad sind zwar etwas in die Jahre gekommen, aber sehr charmant, und das Onsen (heiße Quelle) ist unglaublich entspannend! Wir hatten ein Zimmer mit Bergblick, und der Anblick beim Öffnen des Fensters war einfach atemberaubend!
Im Zimmer sind Yukata (leichter Baumwollmantel), Handtücher, Wasserkocher und Teetassen, Teeblätter, Zahnbürste und Handseife vorhanden. Im großen öffentlichen Bad finden Sie Shampoo und Duschgel, Wattestäbchen und eine Duschhaube. Es gibt keine Spülung oder Hautpflegeprodukte; diese müssen Sie selbst mitbringen. In den Onsen-Hotels in Shimabara gibt es keine Einschränkungen bezüglich Tätowierungen. Wir haben die Nacht zuvor im Unzen Jigoku Kai verbracht und keine Hinweise darauf gesehen.
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Preis pro Nacht ab:3.047 PHP
Bewertung vom21. Feb. 2024|Hütte (2 Betten) (Terrasse)
Gray LiVery good service, lovely location and environment. Very nice onsens, and the restaurants were all very nice.
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Preis pro Nacht ab:8.376 PHP
Bewertung vom17. Okt. 2025|Zimmer mit zwei Einzelbetten
GastnutzerDie Lage war super und man kam überall schnell hin, ich war also sehr zufrieden.
Es gab ein Badetuch und ein Handtuch, aber keine Handtücher für die Toilette, deshalb habe ich mir welche ausgeliehen.
Das Sofa am Fenster war wie ein Bett geformt, man konnte sich darauf bequem hinlegen und hinsetzen.
Bad und Nebelsauna im 12. Stock waren beide sehr schön.
Auch die Shampoo- und Pflegeprodukte haben mir gut gefallen!
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Preis pro Nacht ab:4.680 PHP
Bewertung vom3. Dez. 2024|Kleines Doppelzimmer
GastnutzerVielen Dank für einen wundervollen Aufenthalt.
Das Zimmer war sauber und komfortabel und das Personal war höflich und freundlich. Das Hotel verfügt außerdem über hervorragende Einrichtungen, sodass Sie während Ihres Aufenthalts entspannen können. Die Lage war praktisch und sehr hilfreich für Besichtigungen und den Transport.
Wenn ich nochmal die Gelegenheit dazu habe, werde ich Ihren Service auf jeden Fall wieder in Anspruch nehmen.
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Preis pro Nacht ab:1.948 PHP
Bewertung vom23. Jan. 2026
Gastnutzer
Neues und sauberes sehr schönes Hotel. Ausstattung sind gut und dort gekauft ein paar Duschegel und Shampoos, da sie so gut geräuchert haben. Das Zimmer und das Badezimmer sind perfekt sauber. Sehr leckerer grüner Tee traf uns auf der Rezeption. Das einzige seltsame Ding war das Badezimmer mit Fenstern auf beiden Seiten - zum Zimmer und draußen. Sie können es schließen, aber Sie müssen alle Fenster jederzeit bedecken, wenn Sie tge Toilette gehen.
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Preis pro Nacht ab:2.588 PHP