Hotels mit WLAN in Dorset, Vereinigtes Königreich

"I recently stayed at The Bath Hotel Beaumont from 25th to 26th April, where we had booked two standard rooms with windows. Unfortunately, the experience was quite inconsistent. One of the rooms was very good, clean, and comfortable. However, the second room was extremely disappointing and in poor condition. It was significantly below expectations, especially considering both rooms were booked under the same category. I would strongly advise avoiding the smaller standard rooms, as the quality seems to vary greatly. On a positive note, the hotel’s location is excellent and very convenient. The spa and swimming pool facilities are also good; however, it should be clearly noted that these come at an additional cost per person, which is not communicated transparently at the time of booking. Parking is available but costs around £25 per day. Unfortunately, the service associated with this was very poor. Our car was parked under a tree and was left covered in bird droppings. When we raised this concern, the staff were unhelpful and stated they did not have the manpower to clean it. Instead, we were given cleaning supplies and expected to clean the car ourselves, which is highly unprofessional given the price charged. Additionally, the valet service was unreliable. On multiple occasions, we had to wait 15–20 minutes for our car, and twice we ended up retrieving it ourselves after being told to wait. This defeats the purpose of a paid valet service. The staff, particularly at reception, came across as rude and unprofessional, especially when handling complaints. For a hotel of this standard, the lack of basic service, including room service or an efficient call service, was surprising. Overall, while the location and some facilities are good, the inconsistency in room quality and poor customer service significantly impacted our stay. I would not recommend this hotel unless improvements are made."

"The hotel did not meet our expectations for a Marriott property. While the room itself was satisfactory, essential amenities such as oral kit,slippers and bathrobes were not readily available and had to be requested repeatedly, which was inconvenient. The swimming pool was also not visually appealing and did not meet expected standards. In addition, the quality of the soap and conditioner was poor. Furthermore, our deposit has not been refunded promptly after checkout and is still pending, which is disappointing. Overall, the experience fell short of expectations."

"Great location with parking space, which is quite luxury in Bournemouth at this popular season. We were arranged a large room next to the road. However, the night club was so annoying in the evening. After complaining, the staff immediately changed a quieter room. The high ceiling in the guest room is a good selling point. However, the swimming pool is a bit tiny and close too early at 8:00. Over all, it meets our expectations."

"I recently stayed at this hotel for my holiday and had a wonderful experience. The rooms were clean, comfortable, and beautifully decorated. The staff were friendly and always ready to help. The hotel location was perfect, close to the beach and local attractions. I especially enjoyed the food at the restaurant and the relaxing swimming pool area. The service was excellent, and the atmosphere made the holiday very enjoyable. I would definitely recommend this hotel to anyone looking for a relaxing and comfortable stay. Amazing hotel with friendly staff, clean rooms, and excellent food. The location was perfect for our holiday, and the service was outstanding. I would happily stay here again."

"Wir reservierten dieses Hotel speziell für unser Geburtstag und sie dekorierten das Bett mit Petals, was ein schöner Kontakt war. Das Hotel selbst war sehr schön, aber die Zimmer waren ein bisschen veraltet und das Toilette war schmutzig. Es gab einige wenige Nebenwirkungen, die unseren kurzen Aufenthalt zerstört haben. Wir reservierten dieses Hotel speziell für die Spa-Einrichtungen vor allem den Jacuzzi-Pool, aber das war aus der Reihenfolge, bevor wir dort waren und wir wurden nicht darüber informiert, sonst hätten wir andernorts reserviert und es war nicht für unseren gesamten Aufenthalt geregelt. Der Schwimmbad war angemessen, aber nicht die sauberste, wie ich auf dem Poolboden schmutzig fühlte. Am letzten Abend liefen wir aus Wasser und meine Frau ist schwanger, so ging ich zum Nachtportier und bat um eine Flasche Wasser, die sie täglich zu erlauben, aber er sagte, er könne mir nicht einen geben und er könnte einen von der Bar verkaufen, die ich Das Zimmer hatte keinen Kühlschrank, so dass wir kein Wasser kaufen konnten und es kühl halten konnten. Parkplatz war 10 £ pro Tag, was ich glaube sollte in den Aufenthalt enthalten sein. Das Hotelpersonal war freundlich, aber ich würde wahrscheinlich nächstes Mal anders aussehen."

"This was our second visit to this hotel, we have unfortunately had the same experience twice. The hotel itself is lovely with great facilities. Rooms are lovely, Beds are huge and extremely comfy. Fluffy, luxury towels. The Pool area and pool are lovely, feel like you are abroad on a hot day. Although it is a fight for a Sun lounger. However it’s completely let down by the staff. The bar staffs attitude was appalling, it was an inconvenience for them to get our drinks each time. We had a Roast dinner at Old Harry Rocks - staff were much better in there and v accommodating, although I do believe this this a separate company to the hotel and it shows. Beef was tough in parts but still nice. Pork was lovely. On booking, breakfast is charged at £22 at but in the hotel it’s £15 so don’t fall into that trap. The staff had no idea what they were doing. They first couldn’t get our drinks order right, then they messed up our simple breakfast order. Some of us nearly finishing our breakfast before others even got their meal. The breakfast itself was very small, we were also only given half a mushroom?? For £22/£15 I would at least expect to have a whole Mushroom… They then didn’t know how to use the card machine..  Before we left we used the Spa, small but nice. Sauna was closed & pool was freezing. Hot Tub also wasn’t very warm.  Overall it was not a great experience, we will not be returning. To pay £260 minimum for a room for extremely poor service is criminal."

"We enjoyed a packaged deal for a 1 night stay..it was excellent. Everywhere throughout the hotel was very clean, room comfortable, a good night's sleep. Breakfast very nice buffet, my only comment here is a poor selection of fruit options for that particular breakfast choice. We had tea and cake provided which was very nice. Our 3 course dinner in the restaurant was good. I used the outside pool, unheated but do-able in May...a lovely addition. Most staff efficient but not overly friendly. Could do with knowing that 3 hotels (all one group apparently), all next door to each other, have use of the pool but saying that, at our time of year stay there were plenty of sunbeds and pool space. Smallish, bit of a restrictive car park, has free spaces on a 'first come, first served' basis. Nothing regards eats/drinks around immediate location but short steepish walk down to get to gorgeous sandy beach area. Would stay again for sure."

"Das Swanage Grand Hotel hat eine gute Lage, 20㎞ von Bournemouth und 14㎞ vom Bahnhof Bournemouth entfernt. Das Hotel liegt auf einem Hügel und hat eine tolle Aussicht aus dem Fenster."

"The cleanest hotel I’ve been to in Bournemouth, reception was fantastic, we came from a very long travel and arrived earlier than expected and they allowed us to check in, also their breakfast was very good."

"We had a 3 day stay at the Harbour Hotel in Christchurch. We ate dinner there twice - once at ”The Upper Deck” and once at ”The Jetty”. Both meals were excellent: we had lovely tables, the food was great and the service made us feel special. The experience at breakfast was the same, with attentive service from all the staff and great food served on the open veranda. Although we were using the hotel as a base for our walks around the area, we also used the spa which was well maintained and had all the facilities you could want. We did have an issue with our assigned room which was not as ordered from Trip.com. Although the reception team reconfirmed they had allocated the room accurately based on what Trip.com had ordered for us, the Cherry the reception manager took it on herself to compensate us for the mismatch. From start to finish the service at The Harbour was outstanding. All the staff that served us in reception, the bar, the restaurants and the spa were helpful, efficient and friendly. Although our room was smaller than we'd ordered, it was well appointed and the bed was very comfortable. All in all, this was one of the nicest hotels we've stayed in, this in no small part due to the professionalism and caring attitude of the staff team. We will return ! "