Hotels mit WLAN in Bolivar, Kolumbien

The experience was a mix of both positive experiences and areas of opportunity, in the positive aspects the service provided by the staff was great, kudos to the restaurant staff as they were very welcoming and friendly with us. Reception, a couple of things to mention: We had a delay on our check-in due to the room having some issues related to the door, we were requested to wait for 15 minutes after the 15:00 check-in, and we did, after this time I had to reach back to the reception to check if the room was ready, still, had to wait for another 15 minutes. It was a total of 30 minutes out of schedule from the initial check-in due hotel's fault, we arrived with more than an hour of anticipation. There was nothing but an apology, not even a slight interest in offering compensation for the wait time, which could have been a plus in the customer service experience. On the other hand. we had several technical issues entering our room, as everytime we where off the room for a while the card wouldn't work, this was a consistent inconvenience in every single day, at the point that at our last 2 days staying at the hotel we directly reached reception to get the card fixed as we were already tired from previous days to reach the 5th floor for our room and then having to go down to reception to report the issue with the card, reach 5th floor again and AGAIN visit reception because the card wouldn't work, this could have been activelly addressed with either a room change or a technical review, however, it surprised us that instead of the receptionist offering at least an apologize we were told it was because WE used the card on another electreonic device, which never happened, another thing to point out was that at their main elevator someone popped a pimple at the elevator's mirror, and that disgusting pimple stayed there for more than 4 days, which indicates that the facility cleaning is not optimal, following this though at our room the blackout was stained at a corner, and even with having staff cleaning the room that stain remained from day 1 untill we left, probably someone spilled a drink at the balcony and it dropped at the blackout. Positive things: Restaurant service and overall attitude from the staff, ubication was good, close to the beach and with a nice view. AOO: A more customer-oriented thinking, at least showing interest in going the extra mile with their customers, cleaning.

Me gustó mucho la ubicación, cerca a la ciudad amurallada y a las playas de Bocagrande a las cuales se llega caminando. Justo a la vuelta hay tiendas y supermercadps- Respecto a las instalaciones si bien no son nuevas, están bien conservadas y les hacen mantenimiento El servicio fue lo mejor, todo el personal es muy amable y atento.

This place is simply amazing. My girlfriend and I decided to stay here for the first two nights in Colombia and we couldn’t have been happier with our decision. We stayed in the Africa suite - the room was clean, beautifully decorated, and had so much charm. The bed was comfortable and all the amenities were as advertised. But that’s just the tip of the iceberg. The staff here is truly what deserves a stellar review. We arrived late and even before our arrival, the owner Marcus had responded to us promptly with info about checking in. When we got there - Franc (François) was waiting for us and gave us a quick and thoughtful tour of the BnB and was so kind and informative with any and every question we had. He made the trip for us. Such a wonderful human being. The next morning we had an amazing breakfast that was cooked to perfection and was greeted by their resident tortoise on the premises - such a cute lil guy, as well as Marcus who was just as welcoming and kind as he was on the phone. When we left, Roman was working and set us up with a cab to the bus station and was equally kind and helpful. I could go on - but just do yourself a favor and book this BnB. I’ll be going back the next time I come back to Cartagena - and any time after that.

The hotel has a magnificent view and modern rooms. That's probably all. Service is 3 stars maybe- check-in takes an incredible amount of time. At first, they’d put something into the computer for about 10 minutes, then they told us to come back for the key after 3pm(check-in time). When we got back, we had to stand for another 5 minutes, they were doing something and printing again. This is not counting the amount of time spent in the queue. The hotel positions itself as 4*, but does not provide a bathrobe/slippers. And the shaving kit in the room turned out to be for extra pay, which we found out during check out. By the way, we were able to find slippers. Apparently at the local spa. They don't give out towels for the beach - only for the pool. They tried to come to us with cleaning at 7 a.m. or 9 p.m., the aspiration itself is commendable, but the time is surprising . Breakfast is not bad at all. There is no beach of its own, only a public one. The food in the poolside restaurant is not bad, but the service needs to be improved. We forgot to pack food with us and they didn't even apologise and didn't offer any compliment. The rest was just as expected

Sehr gutes Hotel in der Nähe des Strandes und der Altstadt. Hilfsbereiter und äußerst höflicher Service an der Rezeption. Leckeres Frühstück mit viel Obst und unbegrenzten Möglichkeiten. So ein Frühstück haben wir seit 2 Wochen in ganz Kolumbien nicht mehr gegessen. Der Pool auf dem Dach ist auch bis spät in die Nacht geöffnet. Ein kleiner Minuspunkt ist der Mangel an Trinkwasser im Zimmer, aber ich glaube nicht, dass es in Kolumbien eine solche Tradition gibt. Ich kann dieses Hotel sowie die Holida Inn-Kette wärmstens empfehlen. Wir nutzen dieses Netzwerk viele Male auf der ganzen Welt und hatten noch nie Probleme.

Ich war @ Santuario viel länger als geplant wegen eines gesundheitlichen Problems. Also, ich hatte die Zeit, nicht nur das Hostel selbst, die große Vibe und Atmosphäre, die fantastischen Betten, wo Sie genug Platz haben (!) plus eine ungewöhnliche Gesamtprivatität, wie Sie ein Mini-Zimmer in einem Zimmer haben, zu schätzen, Aber besonders die Menschen: das Personal ist groß und sorgt wirklich für den Gast, während ich krank war, hatte ich eine Familie wie Überwachung, vor allem Stefy ”la chica del bar”, Kathy (Reinigung & Küche) und Jose (Wartung) Ich habe mich nie vermisst, mich zu unterstützen und wirklich interessiert zu fragen, wie ich mich gefühlt habe, ihr Bestes zu tun, um zu helfen. In einem schwierigen Moment war ich an der richtigen Stelle, danke ihnen! Eines, was mich störte, war die Luftkonditionierung: OK es war nur am Abend und in der Nacht, ganz üblich, das Problem war ein Mensch, das Gefühl, kalt genug war, um den Luftkonditionierung für alle zu schließen ... und es war heiß dann ... Ich liebe das Einfrieren, Ok, aber ein richtiges Gleichgewicht wäre das Beste, was darauf hindeutet, wer kalt ist, ein T-Shirt zu tragen, sollte arbeiten, und andere werden nicht schwitzen ;-)

The Osh hotel has such an amazing vibe. As you enter the lobby, you are greeted by their lovely staff with a welcome drink. Check in was really smooth and they offered options for my room category, and the location was great. Literally walking distance to local bodegas, bars and restaurants. Osh is located 10-15 min from walled city, which made dinner options and tours easy to get to in the area. Prior to my stay in the Osh hotel, I stayed at the Hilton with my travel group for four days. In comparison although most tourist stay at the Hilton or the Hyatt. I would opt to stay at Osh every time. Beautiful pool on the main floor and rooftop. While there is not beach access, I believe you can simply book a tour for a beach day at Aqua Azul or Makani Luxury Wanderlust. During my stay also schedule a massage in my room which was a nice add on before I traveled back home. I highly recommend you experience The Osh in Colombia. Suites are also available to splurge a bit and treat yourself. 

Die Hotelumgebung ist sehr gut. Sauber und sauber. Der Pool ist wirklich schön, um am Abend Fotos zu machen. Da die Kinder gerne schwimmen, haben sie dieses Hotel gewählt. Der Pool ist sehr sauber und es lobenswert. Es ist außer dem Frühstück allgemein sehr lobenswert.

So cozy and lovely place🥰. Added one more night to my reservation because loved the harmony and peace that I felt on that hotel. The breakfast was amazing 200/10 🤩. Great variety of fruits,healthy and local food. Thank you so much to Andrey so polite and charming guy who helped me in everything; as well as Jorge who is so professional doing his work, Alfredo and kitchen girls, thank you for so delicious food. The rooftop is a dream but unfortunately don’t have (stable) bartenders to enjoy drinks.Sadly to say the general manager was unprofessional and unkind, must to improve his professional relation to drive a good management of a hotel of this category. I would love to go back in my next trip to Cartagena 🤍🇨🇴 . Recommendations: if don’t tolerate noise, don’t book the rooms next to the street.