The Alexander, a Luxury Collection Hotel, Yerevan

Nicht für Familien geeignet, keine Parkplätze

This is not the first time I have stayed at this hotel, I keep coming back to it because it caters to all my needs. The hotel is centrally located, with easy access to shopping, restaurants , museums, opera house, etc... The rooms are decent, not too small and not too big, closet space is quite limited and the bathroom is a bit tight. The daily complimentary still and sparkling waters are a nice touch as well as the herbal tea at night. The service at the hotel is excellent, the staff goes above and beyond to accommodate your requests. The concierge service is reliable and efficient, the spa therapists are knowledgable and well trained. Overall it has a lot to offer. The breakfast area is beautiful, specially in the summer where you can sit on the terrace and enjoy the freshly backed Armenian jenkelov Hatz. The breakfast buffet is a bit weak, could use a couple of more items, but overall its a wonderful hotel. The only downside of this hotel is that is has gotten very expensive, I would say not justifiable considering other hotels are much cheaper.

This is a great hotel in a great location. I'm a little inclined to rate less than five stars because I found breakfast a bit disappointing for a five star property but they made up for it in other ways so five it is. The location is excellent, right next to Republic Square and Northern Ave. I liked the building and the room was tastefully decorated and comfortable, though nothing that blew me away. I did like however how generous they were with room supplies. Always six bottles of quality drinking water, replenished every day, and at least two of everything for the bath supplies. They say it's the little things that make a difference, but that just gave a welcoming feeling and not a sense of cutting corners that is so common in many hotels these days. Nice welcome plate of fruits and little chocolates at evening turndown. Breakfast was exceptional in the sense that there was a high level of personalized service, with a waiter taking a la carte orders and providing hot drinks. And I have to say I've never had staff offer you beverages and cakes to take away with you after breakfast like they did here-- a really nice touch. That being said, I did not feel the breakfast offerings met my expectations- especially for vegetarians. There was one tiny bowl of salad (seemed more like a garnish) and a dish of plain undercooked boiled vegetables. I had much better salad and vegetable options at much less expensive four star hotels in Armenia. Even for meat and egg eaters, there really was not as much selection, neither on the buffet nor on the a la carte menu, as what I would expect from this caliber hotel and pricetag. And there was nothing special for foreign tastes (high end hotels often have additional offerings for Chinese/Indian etc.) The items I ordered from the menu were not great either. Maybe the egg dishes are better. Overall there is definitely lots of room for improvement in the breakfast- though the setting, views and service are great. All in all, we enjoyed our stay here and would rate the service, room and location five star and the breakfast four at best.