Felinger Collection Hotel & Spa

I stayed at Felinger Hotel for a week, and I would never, ever go back. While the hotel is clean and new, the service is absolutely AWFUL! They don’t clean the rooms daily, and when they do, it’s only partially done. I had to repeatedly ask and BEG for basic essentials like soap, toilet paper, and towels. They didn’t change the sheets for the entire week, and on some days, they didn’t even bother replacing the towels!!! The shower leaks water into the restroom, making a nasty mess every time you shower. When I informed them about this, they said it was normal!!!! but it was such a GROSS situation to deal with. The breakfast was a disaster too. They prepare the meal and cut the veggie and fruits the night before, so everything was SOOO cold and stale by morning. On top of all this, the elevator is located right next to the rooms, and it makes a loud ding-ding noise every time it reaches a floor. The noise disturbed my sleep throughout the nights. I chose this hotel based on the rates and reviews, and I thought it would be a nice stay even though it’s far from the center. With the same amount of money, you can DEFINITELY find a better place to stay. It was a deeply disappointing experience, and I would not recommend this hotel to anyone.

Near hotel with AC issues and no staff While the hotel is clean....the Airconditioner does not work. Inspite of complaining to the staff there was no issue to resolve. The staff at night only has a night staff and no technician or manager. I would not stay here again

The hotel staff are very friendly and welcoming. The hotel is clean and compared to other 4 star hotel this hotel had facilities.