Econo Lodge

We were looking for a place to pull off of 95 and get some rest. This is a Quality Inn/Econo Lodge, a single property operating under both brands. The Quality Inn reviews were pretty positive compared to other budget friendly options I was looking at. I want expecting much and from the outside, my initial impression matched my expectation. However, the lobby was well appointed and, more importantly, the room was beautiful and comfortable. Once inside the room, you can forget you're in a budget property. There are a few signs that point back to the glory days of motel travel but they're hardly noticable.

The worst hotel experience ever. Front desk looked gorgeous from the road. Welcomed by friendly employee. However he told me room was newly renovated and very clean. We had been driving all day in thunderstorms so we pulled off and trusted his advice. The room was filthy and not renovated properly. An adjoining door was not locked and we could hear everything. The bathtub had rusty plugs. The towel rack was full of gyprock dirt. The walls were covered in paint but old paint still showed through. Dirt was on the floor. Breakfast was not available til next week but the coffee pots had gyprock dust over them. I washed my feet from the dirt on the floor.

The lobby was fresh, and clean. The gentleman that checked us in was very pleasant, and courteous. But, beyond that when entering the room..It was super clean, cool, and Inviting with a large welcoming bed and pristine, and immaculate newly tiled shower with excellent water pressure. It was tucked away nicely, which gave a quiet and restful atmosphere. 10 Stars ⭐️

My husband & I arrived to check in (had reserved a room in advance & was coming from NC) between 10:30-10:45 on a Thursday night (6/8). My husband went in first & was unable to find anyone to assist him with check-in. We sat in the car for about 5-10 min. attempting to call the front desk, in hopes the front desk associate had the phone on them & we could speak with them but no luck with this after calling multiple times. My husband & I both went in the lobby & started to knock on the office doors, repeatedly ringing the bill on the desk, & calling out for someone, to no avail. After about a 20-30 min. wait the other lady there waiting finally found an associate in a room, claiming that he was "fixing Spectrum" & stated that "he had been watching us", while holding up his phone that reflected a camera that was located in the lobby. My husband proceeded to tell him that we had been there for a quite a while. An apology was not made first...he claimed "he had been watching us", clearing looking like he had just woke up. If that was the case, I wish he would have just led with an apology & told us that. After about an hour..we were finally in our room. Loud music & the smell of ********* was wafting from a car in the parking lot. There was an odd smell in the room, none of the outlets worked, & the a table lamp was sitting on the floor.