Macdonald Bear Hotel

Unfortunately there is not lift and upstairs rooms are hard to aces with cases and mobility problems The staff did assist but access is restricted and not easy for them

Great location, in the heart of high street of Woodstock and 10 minutes walk to the gate of Blenheim Palace. The room was spacious and super clean. You got all you need and you can request fresh milk from Reception for coffee or tea. Breakfast was fantastic.

酒店離布倫海姆宮步行十分鐘，很方便。如果前一晚在牛津玩，可住這裏第二天一早直接去丘吉爾莊園。 房子是老房子，但蠻乾淨。比預期好。 唯一令人不滿意的是10.5日晚間的前台接待。她的冷若冰霜令人以為身處德國不是英國，但作為前台接待人員連一句最基本禮貌問候語（比如你們好，歡迎）都沒有的態度也根本不像德國人。在英國從來沒遇到這樣的服務素質，非常不專業，因此服務這項我選擇2分（不滿意）。如果你不想花錢看冷臉大可選附近其他酒店。

房間藏在小道上，和朋友一起打算去莊園玩，於是留宿一晚。莊園後門入口離酒店步行5分鐘左右，非常非常方便。整體不錯，但性價比一般。

環境可以、早餐也不錯、可惜床褥太軟了

Huge, spacious room overlooking the front of the hotel. Separate walk in shower & bath & luxury toiletries. Friendly staff & a lovely breakfast with lot's of options. This is an old squeaky building full of character so no air conditioning & even flooring but it's lovely. Car park out the back & it's a quick walk to Blenhiem Palace. We would recommend

We stayed here for our 20th wedding anniversary and combined it with a visit to Blenheim Palace and Oxford. Perfect location to do both. We had a deluxe suite which was beautiful. Only complaint would be the position of the TV in relation to the seating. We had to move furniture but it would be better to have the TV on a moveable bracket. The meal in the restaurant the first evening was excellent - the steak was worth the price. Breakfast both mornings were top notch. Plenty of choice and the quality was very good. Daniel was lovely and very helpful. Will definitely recommend but be aware that some rooms have quite steep steps so if mobility is an issue need to ensure a room on the ground floor.

Disappointed. Definitely not a 4 star hotel. Room was ok, and staff in the bar very friendly, but nothing special. We ate in the restaurant the first night and I had the worst, most overpriced steak I have ever eaten. In fact I ended up leaving half because I just couldn’t face it. Staff on reception when we checked in and out were clueless and not at all friendly or welcoming. Won’t be going back

Me and my partner stayed at The Macdonald Bear Hotel recently to celebrate our First Anniversary. We were very impressed with our bedroom which was cosy, the bed was comfortable, the room was clean and the room was well stocked with essential supplies. The decor and style of the hotel was beautiful with plenty of character and charm, in a lovely location in central woodstock, an old lovely quaint town near Blenheim Palace. However I regret to say we are very disappointed with our Breakfast. Upon arriving for breakfast we were informed by the manager that there would be a half an hour wait for Breakfast and there was no space for us in the main restaurant, and were escorted to a table in the bar. Neither of which was an issue for us. The manager initially was attentive and brought us our requested beverages very quickly and our food menus. Unfortunately that’s where the positive experience of our breakfast ended. Despite him assuring us he would return shortly to take our hot food order, he failed to do so and I had vacate my seat to go and ask a waiter to take our order, which I shouldn’t have had to do as the customer. The waiter was polite and took our order and we helped ourself to the well stocked continental buffet while we waited for our breakfast to arrive. The food took a short while to arrive, although we were forewarned so I wasn’t too bothered about that. My girlfriend and I both ordered the Full English Breakfast. When they arrived my poached eggs were completely overcooked and my girlfriend’s bacon was dry and rock hard. I sent back my poached eggs, and the replacement too a while to arrive. Which was even more unimpressive. When I confronted the manager to express my disappointment with the food and the service, he tried to justify the slow service by explaining because we had no reserved a table for breakfast in advance, they had reached full capacity to explain why the service was slow. We were never told that we had to book breakfast in advance, therefore that was his failing and he refused to accept that. Which further annoyed me. He apologised for the mistakes in the food. The room and the actual hotel was nice but we will not be eating in the hotel again.