Roger G
4. September 2024
Had a very terrible experience last night at the Best Western Pembina Inn and suites in Winnipeg. When I went into the room and there was a musty type smell, noticed of the bathroom fan was running making a racket. In the bathroom area it was like musty moldy type smell tired I want to sleep got up have a shower didn't notice anything other than the smell. Got up later to see bugs bugs all the floor in the bathroom looked at the tub and I didn't know what it was but did not look pleasant. Reported my issue when i checked out. Later in the morning got a call from the assistant general manager of the hotel to advise me that they Leave the fans Running All The Time because there's no windows that open so it helps keep circulation so it helps keep that Musty smell away. She said that in the tub what I saw was rust. Yes it is rust they are aware if it but have not fixed it yet. She said well the bugs come because of humidity we're having problems with bugs these bugs come up the up the drains and you have to keep the fan running to keep the air circulating so that musty smell isn't there overall very disgusting state Her solution to my issues and how my sinus were plugged because of the smell, her only solution was sorry if you need assistance booking again let me know and I'll take care of if. So if you don't mind musty smelling room with bugs on the floor this would be the hotel for you. It's okay for them to charge you for a tub that's rusted plus bugs crawling on the floor with a sorry. If you dont like rusty tubs and smell complete with bugs go somewhere else.
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