AmericInn by Wyndham Willmar

The guest services manager was not at all helpful. He acted like we were a bother to him and interfering with whatever else he had going on. The hallway had a leak and a bucket catching water. The pool was shut down, which we were not made aware of before arrival. The room smelled so bad and musty, I couldn't stomach it. We were refused a refund. The agent I worked with on Trip.com was absolutely wonderful! She was helpful and apologetic, unlike the hotel staff. DO NOT stay here. It's clear that people don't usually, and it's clear why.

Will never stay there again the fridge was loud and didn’t work, garbage behind the tv stand only 1/2 roll Of toilet paper in the bathroom this place is a dump honestly

The room I stayed in was so damaged that I had to request another room for the next night which was only slightly better. There was mold in the bathroom above the shower, The ceiling tiles in the bathroom were warped and not fitting properly due to water issues, The plaster on the ceiling near the outside window was starting to fall down/off.

I think who every is in charge of the motels in your Corp office should go out and stay in the motels, without letting the owners or mangers know they are from the Corp office

Do not stay here it is not worth it at all, I paid 178$ for two queen beds, they were hard as a rock and the pillows are flat as pancakes, The carpet was not clean it had that waxy dirty feeling on it, the sink in the room had yellow water coming out of it. There was dirt/ dust in the corners of the counter as if they were not cleaned out. there was only 1 towel in our room, the toilets are made for toddlers, the shower has mold in all the corners, and on the wall and ceiling above the shower, the pool room has no towels, and the jets have green slimy stuff on them. Left at 7am because I just couldn't stay there anymore.... not worth the money./.....

It's hard to go wrong with an AmericIinn - they are generally good, solid, no-frills, pleasant places for the money. Willmar is no exception. But there were a few loose ends. My internet never connected, and the TV turned on but didn't show any kind of signal. . These were minor annoyances, since I stopped for a short evening - I got in around midnight, and left around 9AM. The breakfast - which is normally excellent at AmericInns in my experience - was a problem. When I arrived, there was one little microwaved, pre-formed one-egg "omelette" and a couple of breakfast sausage patties - which were the only low-carb options (to be fair, they had plenty of cereal and waffle mix - which I love, but can't eat :(). . Clearly the front-desk guy was overworked - he was microwaving more food and bringing it into the breakfast corner while trying to check people in and out and work with the housekeeping staff. Room was small - which wasn't a problem since I spent probably an hour awake in it. If I'd have had to stay there longer, that might have been. more of a problem. It was clean! Kudos to housekeeping! It's a nice hotel. Just a few rough edges.

Great for construction workers that are on the road. Families and couples steer clear. The amenities are barely functioning (pool and hot tub are just gross) the breakfast is stale/old/reused the next day. And if you just need a place to sleep- the bed is tolerable but this is definitively not a luxury hotel.

I would Never ever stay here again in my life. Had to wait for him to re program our room cuz it didn't work when we got there.. the place is dirty nd dusty. Floors nd bed shirts where dirty nd staind

Had to cancel 2 rooms I made for family because they got covid. Called the hotel directly and they said the rooms were cancelled, but I also had to cancel on the Wyndym Rewards site because I made my reservation there. I did that and got two cancellation confirmations, but the charges were still made on my credit card. I will be ending my two decade relationship with Wyndym Rewards and finding a new hotel program incentive.