Gastnutzer
27. Februar 2023
We had stayed at the Bel Air for close to 20 years. Previous owner Steve and his staff did a marvelous job of maintaining the motel . Everything always well kept , clean , lots of towels, pool sparkling . Now garbage stacked up ,cans overflowing, pool is green with dirt and algae growing in it ,no heater,no filter and no one has a clue how to operate it.. I had always paid Steve cash ,this year when I arrived I found they had already charged my old credit card which Steve had on file ,without ever telling me !!. No room service ,which I can live with but only 2 bath towels ,2 hand towels and 2 wash cloths. LOL. Sandy the previous employed maid would have the bathroom stocked full ! . So pool too filthy to use ,dirty laundry stacked up by pool table so on to the gas grills . Which didn't want to work but I discovered why ,THE GAS WAS TURNED OFF BUT I knew how to turn it on ,last to 20 years with Steve. Ignitors didn't work but I had lighter.. Location and rooms were the only good thing . We helped ourselves to towels from the maids cart since they didn't use it At check out I asked about reservations for next year 2023 ,just out of curiosity ,and I was told to go online in 2023 with *********** BUT I'd be afraid to go back .Filthy pool and my wife loved the pool when Steve took care of it . OH and when people came to check in or look ing for a room ,the new people stated some unheard of high prices to these poor people.I talked to to different couples and they were charged hundreds of dollars different from us and each other I can not imagine recommending this motel to anyone . I'd love to go back but after 20 years to see this trash and hear the way people were treated ,NO ,Never again.
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