Sila Norphel Pelling

The rooms were impeccably clean and modern, with comfortable beds and a well-organized layout. The amenities, including free Wi-Fi, a coffee maker, and a minibar, added to the convenience.” The staff were incredibly attentive and courteous. From the front desk to housekeeping, everyone went out of their way to ensure our stay was comfortable.”

It was such a awesome view and stay at the hotel. Staff is so co-operative and so much attentive. Specially Staff Named " Rodha" she is so much helpful from check-in to check-out process. I've never seen the whole kanchenjunga view from balcony which was possible here

My stay was wonderful. The rooms are spacious, offering stunning views, including a sight of kanchenjunga from the room or balcony when the weather permits. Special thanks to rodha, the receptionist, for attentively accommodating all our needs. The staff was consistently polite and helpful throughout the stay.

Food amenities serviced were not upto the mark. I think its a relatively new hotel, teenage boys and girls were handling it and no security guard nothing, at night no gate lock. Teenage boys who were care-taking were simply sleeping on the sofa at night time. At early morning when i went for walk, they were still slept, food was very average and very limited options to eat, toiletries were improper and weird quality, we chose kanchenjunga luxury with balcony thinking of some luxury, but it was a normal room. No big. Very normal. No doors in almirah, i gave ok rating just because of the view i wanted to see, i got there. Thats it

The room was extremely dirty and it smelled like a train toilet. There is no ventilation in the room. The towels were torn and dirty. The pillow had mold and fungus. The dining hall was extremely dirty too. Breakfast was bad with no real options. I booked the hotel for two nights but checked out after one night because the room was absolutely uninhabitable. Even though the view from the room is great but you can get that view from anywhere in Pelling.

Breakfast : Very good. Rooms : Above reception with views is good, and below reception without views are worse, especially room 202( no ventilation, no fresh air). You must book only if you get rooms with view above reception. You can check with them for food varieties, including Jain food.