Wingate by Wyndham West Monroe

Was not impressed by the breakfast … had to repeatedly ask for pillows and blankets and towels. Wasn’t impressed!

My husband and I had a good stay. The room was clean the beds where okay.. It was just for one night.

Yes, the AC kept the room very cool. The room smelled a bit musty when we arrived. The carpet is also a bit sticky. The woman that checked us in was very friendly and kind. She gave us a booklet about West Monroe and a booklet with restaurants. She spent about 10 minutes with us suggesting places to eat. She's great. We have never been to West Monroe. She was very helpful.

The room was nice and big #104 The bathroom was not very clean at all. Big stain in toilet

The room had roaches, there was mold in the bathroom, the door knob to the closet was hanging off, the tv did not work had to be replaced some lamps did not work and the AC was very loud.

The room was dirty, especially the bathroom. Lights in breakfast/dining area were either broken or burnt bulbs.

I was put in the worst room they had because I booked with third party. Bed was slept in Cable broken, TV broken....Old shower with rust every where. I was moved to another 3 stories up and phone nor internet worked and I could not work. This is unacceptable. it was obvious this was one of their better rooms but still broken items. I need a credit!!!

The check in process was strained because an outside party was used to book. It took a while for the reservation to be found and we were later asked if we were supposed to be in the room by other staff , as it showed to be vacant on their system. The room was not cleaned well. It had a weird musty smell coming from the air conditioner. The bathroom still showed signs of being used, no toilet paper, no tissues and there was a weird smell coming from the toilet. Checkout was also strained as our "deposit" hold showed to also have a room charge.

My reservation was given away would appreciate my money back … went to check in and was told we couldn’t stay because our room had been given away …