West End Dive Resort

At check in, I sat for a while as they tried to locate a key for the dorm room that I booked. I was upgraded to a private for the first night and switched to the dorm next day. Both rooms were clean and comfortable. All of the staff I encountered were very friendly and accommodating. Norma was a lovely lady; she would greet me at breakfast and checked on me and ensured that any need was met. I am vegan, so asked for tortillas without cheese as served at the breakfast buffet, they easily accommodated. I never encountered a door handle/lock as the type that were on their doors. Darrel/Darryl walked me over and showed me how to lock and unlock the door. He answered many questions I had along the way, as he has much information because he is from the island. Unfortunately, I do not recall my savior’s name; he worked at reception most of my short stay and had light colored hair or highlights. I call him my savior because my Covid home kit to return to the U.S. was expired and would not be accepted for testing through the testing app. It was about 6pm, the night before my flight and I needed an antigen test. I did panic a bit as I hadn’t researched other testing options and didn’t know where I could get one done in short notice. He called a friend to see if their office was open, and soon after a doctor was sent over to the reception. She conducted my test and took $60usd/$1500lmp payment and emailed me results. They also printed my results at reception. I could relax again! The West End Dive resort is currently an extension of Splash Inn. It is an 8 minute walk from reception at Splash Inn to West End Dive resort. They are doing some renovations, nothing interrupted my stay, so no problem for me. The wifi doesn’t work well in the rooms, but if you step outside your door or go by the pool it works well. This wasn’t really an issue as I had my personal cell network as backup. The pools are lovely and clean! I do hope they install some additional lighting along the driveway leading up to the security booth at West End because it gets very dark on the walk and that can be scary anywhere for someone walking solo. Overall, I enjoyed my stay and would recommend to others.

I really enjoyed my stay at West End Dive Resort! I completed my AOW dive certification at the dive shop with Luca who was fantastic. You couldn’t ask for better service. Derrol, Norma, Else May, and Seba were so helpful with any questions or concerns

I have done this review in two parts as the hotel is a dive resort: accommodation and dive centre. The accommodation was was spacious, beds quite comfortable. Nice to have a pool and breakfast included. The cons were that sheets were stained and water was shut off for 15 hours and the dorm is located 10 minutes from reception. No staff present to help guests during this time. No one had toilet or shower access for these 15 hours unless they walked to the main site. The lady who does check in was quite abrupt and I was waiting 30 minutes after checkin for someone to take me to the room. Wifi was good contrary to other reviews here. The dive shop was ok. Pre-check briefings were basic. There was zero post-dive briefing, so for those who wanted to fill out log books and talk about what wildlife you saw had to chase the dive masters, and it always seemed to be a lot of effort for them to even tell you what depth and how long you were diving for. All dives were done in PSI/feet...again had to chase for metric conversions for those not from the USA. Staff set up all equipment, but make sure to double check as my tank came loose during a dive and another diver’s mouthpiece detached from the air pipe before descending. They mixed beginners and advanced divers meaning the sites visited were all shallow dives, even after requesting some deep dives. Prices were also a bit higher than other highly rated dive centres...do your research before.