Courtyard des Moines West/Jordan Creek

Had a really great stay at the Courtyard Jordan Creek! The service was spot-on, with super friendly and helpful staff. The food was tasty too—definitely hit the spot after a busy day. And we really enjoyed spending time in the courtyard by the firepit. It was such a cozy and relaxing space to wind down. Would definitely recommend for anyone looking for a chill, welcoming place to stay!

Tom was incredible and made my stay unforgettable! He was always available to answer questions and address any concerns, making me feel very valued and cared for. Due to him, my check-in process was very seamless. I would recommend staying here and I will definitely be returning!

Tom was great. He helped me check in when I arrived before the party that made the reservation. Would recommend! There are a lot of dining and shopping option around the area, so if you need to kill time or need a bite to eat on your travels, this is the place to go.

I had the best experience at the West Des Moines Courtyard! I walked in and realized I made my reservation for the week before, ugh! Tom at the front desk was empathetic and couldn’t change the previous charge however gave me a generous discount for tonight. Place was clean and everyone was friendly. Customer service has not been lost. Thanks Marriott and Tom!

We had a suite. The furniture was stained and mold on the bathroom ceiling. In need of a remodel. That being said it was clean and the beds were comfortable. There is not a free conventional breakfast at this location due to a bistro on site. The in tool kitchen has no silverware or plate so finger foods only unless you bring your own utensils. Won’t stay here again.

We found black mold in the slats of our air conditioning unit in room 317. We notified the front desk who made it seem like it happens and didn’t seem to alarmed and give us another room. We tried to clean it ourselves the best we could but took pictures before hand. I would expect better for $150 a night room. I am disappointed.

Upon arrival we received one of the warmest welcomes! The staff was incredibly friendly and extremely accommodating! The rooms were absolutely amazing and we felt so taken care of! Highly recommend this hotel to anyone in the area! It is a gem located in the Iowa area

LOVED STAYING HERE! The Courtyard Des Moines West/Jordan Creek provided an elegant stay with excellent customer service! When I checked in, Tom at the front desk gave me and my coworker a complimentary room upgrade so we could have ajoining rooms and a living room so it was easier for us to conduct business. You can tell they really put the customer's needs first! We also had a lovely balcony which was very peaceful for a relaxing stay. The hotel is in a very walkable location as it is located in the middle of many shops, restaurants and activities. However, they still manage to provide a quiet stay while being located in a prime area of town. The bistro was excellent, and I loved having a Starbucks menu at my fingertips, just in the lobby a few steps away! I would 100% recommend the Courtyard Des Moines West/Jordan Creek and would stay here again!

I had a minor issue with my Hotel Room, but the management at Courtyard Jordan Creek was was so Awesome… Manager Tom Tryon Professionalism and Courtesy was Outstanding. Tom made me feel as if I was the only customer… I felt extra special. Tom stopped everything and dealt with my situation asap… Thanks Tom. You are the Poster Child of what Excellence looks like… Thank you D. Perkins