Infinity Bay Spa & Beach Resort

Great condo type room with full kitchen, dining, and living room. Pool area is large and beautiful. The reef just off the beach is the reason to stay. They also have a wonderful dive shop. The breakfasts have a good omelet bar and plenty of additional options to satisfy most. They need to step up their game when it comes to the bar and restaurant. Service is fine, but compared to Sea Cat just down the beach the food is subpar. It’s not even close to the same level and is more expensive. They could use better and more shade in the pool and beach areas. The next issue is that there is no hospital on the island. That’s unacceptable. The resorts need to band together and put pressure on govt. I don’t think I would return until a hospital is built. Accidents of all kinds can occur and where would you go for help?

Wonderful experience Hospitality wonderful Friendly staff Exhilarating experience Food was too die for The natural beauty of the island magnified craftily Even the cats, lizards and capybara are friendly and pose for pictures Cleanliness exceptional Surroundings feel very secure 😃

We went to use the pool for a day pass. There were 11 of us including children. We had organized that the price was $85/pp USD the day before. When we went back with the entire family the next day they wanted $108/pp. They said they would not honour the price, then they said they would, then they said they wouldn’t. They had all of us including the children waiting there for ages and just couldn’t figure it out. We left. We had used the pool back in 2018 and stayed there May 2022. We decided not to stay there this year because management is just really hard to deal with. We thought we would give it another chance because the weather wasn’t ideal and thought it would be nice to enjoy the pool. This experience has proven again that Infinity Bay is just challenging to deal with and overpriced for what it is. Really disorganized and chaotic. If you’re looking for a good stay, look into West Bay Village and if you’re looking for pool use Paradise Ocean Resort.

Have stayed at Infinity Bay several times over the past 12 years. Even when cruising, always schedule a day pass from ship dock. Walk right off the shore & snorkel/dive until you are worn out. Staff at Infinity Bay are very accommodating & friendly. Always feel safe. JUST BEAUTIFUL. Planning 2 more trips in the next 12 months.

This was my family's second trip to IB. We visited Feb 2023 and Mar 2024 and are heading back Feb 2025. We have groups of 35+ each time! Everyone has now gone or going more than once! CHECK IN: Nice and easy!! Also extremely friendly and helpful. We booked All inclusive. 2023 Room- Building 18 4th floor, 2 bedroom: I couldn't have asked for a better location!!! Macaws every single morning flying overhead and playing while we drank coffee on our GIANT patio!! The smaller patio we did not use. The room was far beyond expectations!!! HUGE and clean! 10/10 2024 Room-Building 7 1st floor, 1 bedroom: Equally as great and the bonus was being on the ground level. Construction on pool and main building was happening but we knew this and they only worked 8-4. Once again watched Macaws every morning but being so low we couldn't see them as well. Coffee on our patio every morning was glorious as it was last trip. This patio was not as big, would have liked the bigger one from 2023 as we have family join us every morning for a cup or two of coffee. Once again very clean and perfect for us! POOLS/BAR/STAFF: All amazing, the only thing I can say is they lack in wait staff, but we managed!! BUFFET RESTAURANT: Is it possible that the food was even BETTER the second trip there? The first trip we went out to a couple of restaurants but didn't enjoy them as much as the dinners at the buffet!! So second trip we only hit up Hang Over Hut for Poutine and a Caesar since we are Canadian! All meals at the buffet were amazing! Those refried beans... OMG YUM!!! If you want water bottles for your room just ask. They will give it to you and same goes for milk. BEACH: It is small but I never found it crowded-however I do not lay on the beach... I lay by the pool or in the pool or ocean. Vendors are kind and just say no thank you! Mister Banana Bread guy carries around a bucket of warm banana bread...BUY IT!!! I love the beach since it is NOTHING like the beaches in Mexico or anywhere else! You can walk the whole length of it and see homes, resorts, restaurants etc. ALL VERY SAFE! No large high rise buildings. You have to be there to really understand. The alleyways lead to other shops and places to eat. Also safe! The ocean is so calm and nice to float or snorkel in. Lots of little fish etc to see. Cruisers on day passes you don't really notice too much! We all cannot wait to head back in a few months for our 3rd trip there!! 41 of us to be exact this time!!! The best relaxing, glorious escape from reality I could ask for! TIP: Bring a fire stick or your logins to Disney + etc. if you want to watch TV.

We stayed at infinity for our honeymoon. We wanted to unplug from the busyness of every day, enjoy each other‘s company, have some great food, see some amazing snorkeling, and just relax. We were able to do all of that. We were amazed that we could swim out from the beach right in front of the hotel and snorkel around the reef. Truly amazing! Restaurants are located all up and down the beach, so we didn’t have to go far if we didn’t want to. Infinity also has its own dock, which made it very nice to catch a water taxi if we wanted to go explore another part of the island.

There aren’t enough characters allowed to give you all the full entirety of my stay, but to be very brief, the rooms were horrible. Stayed in 2 different rooms because and they both had serious maintenance issues. It felt like the Receptionists had no urgency to help due to the amount of times I had to complain and wait. Would not recommend to a family member or friend!

Had a great time dining on the beach with DJ Roger playing the music. He Had a great variety of music that everyone enjoyed and played all different types of music. Good from La Palapa was also really good. Great evening. Thank you for a fun night!