Maximilian Hotel & Apartments Weil am Rhein / Basel

Die Lage ist sehr unbequem: Die Rezeption befindet sich im 5. Stock (!) und bedient ein Hotel, das in zwei Teile geteilt ist (ein Teil ist ein 4-Sterne-Hotel, während das Maximilian ein 3-Sterne-Hotel ist). Die Zimmer sind ziemlich groß, aber weniger als einfach: billige Möbel, unbequemes Bad mit einem Plastikzelt, keine Klimaanlage, Lampen funktionieren nicht richtig. Der einzige positive Punkt ist, dass Sie den zu einem Supermarkt gehörenden Tiefgaragenparkplatz kostenlos nutzen können.

Not a good experience. Felt like my belongings were not safe, my purse was handed in by house keeping with €150 cash taken from it. Reception were not helpful very passive I felt. Suspicious of this. At breakfast we were rushed by staff also. Not good, will not be returning.

Location and parking are convoluted and difficult to navigate with baggage. It is located on the 6th floor of a busy shopping complex, with no passenger/ baggage drop off at street level and no access from parking level. The room was large and well appointed, but the open shower floor was slippery when wet. After several days of great rooms at a lower price ( while touring in Germany) we were underwhelmed.

It was terrible actually. The room was super hot and we considered moving to another hotel in the middle of the night. It was because our little kids fell asleep finally (but woke up a couple of times bc of the heat) that made us decide to leave it as it was. No airco does not mean that you can leave your guests like this, with some cheap ass ventilators. This is not even close to bare minimum requirements. For elderly and little children it’s dangerous. Guys, we are in Europe and it’s 2023. And yes we gave the feedback on the spot several times and the solution offered: We received the key from another room to try but it was the same. In the morning the shift manager told us that this is Germany in the summer without airco. Very below standard. Oh yes, we received free breakfast as compensation. - also in the bathroom the sink only had very hot water. To brush your teeth or wash hands you needed to use the shower. - when flushing the toilet you get a shower for free - window opens in a dangerous way with having little children with you and being on the 6th floor. Strange. Super weird and exhausting experience and even for 1 night, please scroll further and look for an alternative hotel. Sorry for the operational staff as they don’t have the power to influence or control any of this. But please improve your sh*t or shut this circus down.