The Hotel Landing

The hotel is nice enough, but something is off. Our junior suite looked like a Scandinavian -style residence Inn suite—not really special though the per night price was quite high. The bed was too soft The parking garage is confusing. Water in the room is $5. We tried having breakfast downstairs and after a long wait for the hostess to show up (who was making a latte for someone) we were told we had to have a reservation in spite of empty tables. (We had a great breakfast at Maggie’s family restaurant just up Lake Ave). I travel a lot for pleasure and business and know good properties. I would not choose to stay here again

Enjoyed a lovely stay here recently. Easy check in and covered parking in the nearby garage. Rooms were very clean and nicely appointed. Comfortable bed, quality toiletries and nice fitness center.Great location to walk to shops and restaurants.

while I have eaten at the NineTwentyFive restaurant several times prior, I had not stayed at the property. My stay was during a beautiful weather week in Wayzata in mid/late September, 2023. There were patches of brilliant scarlet maple leaves to add to the ambiance. I thought this experience was very nice. I was on a business trip with several clients in the area. I thought the design and finish out and service was business class, not super luxurious. Unlike other reviewers, I found the newer construction property to be well-designed, clean and very comfortable. The beds were comfortable. I would definitely stay there again. The property has so many things to do, places to eat within walking distance. I, personally, was glad is was not a super luxurious property. It was very nice. I will say that I have eaten at NineTwentyFive Restaurant on this trip and on prior trips when I did not stay on the property and they never seem to have enough staff and the staff that are working are always engaged in non-customer tasks so I have literally had to flag them down multiple times on each visit. All in all, it was a great experience and I will stay here again.

This is a beautiful hotel on a fun street just off Lake Minnetonka. Many restaurants and shops within walking distance! The hotel’s restaurant the 925 was fabulous-great food and service! My husband and I came for a night away from the usual and will come back to revisit our steps! The hotel is well appointed and clean with great staff! A must try if you’re in Wayzata!

Great hotel in a beautiful little lakeside village. They do most everything right. Very convenient golf cart shuttle, free, easy access, parking, and a better than average bar made the stay quite enjoyable. Not cheap for sure, but we thought we got the value expected for the money.

I'd like to say that I am not someone that takes time to review things generally, but I feel compelled to write about my awful experience. This is billed as a luxury hotel and its not luxury at all. The room and bathroom are fine. Nothing amazing. The bed is not comfortable, and I thought the pillows were the worst. When we checked in there was no info shared on the amenities - maybe because there are none. There is a small gym that no one told us about, but I did see on my way to the spa. I wanted to change my appt at the spa, so I called, NO answer, so I walked there and there was a sign that said they were with clients and for immediate help go to the front desk. I went to the front desk, and they said they have nothing to do with spa and have no access to the bookings. Comical. There is no place to sit. On a beautiful day, one may one to sit outside and read or something and there is no roof deck and no outdoor space except for a chair by the front door. The hotel doesn't have beach chairs or blankets of any sort to lend to take to the park across the street, to the beach, or to the many outdoor concerts. We have been to many lakeside hotels that have these amenities during your stay. I saw a gold cart that may take people places but no one ever told us about it so I have no idea if it was for guests. When I arrived, I was at the tail end of a cold and had a lingering cough. one night I woke up coughing. I decided to go out of my room, so I didn’t disturb my husband and let my cough calm down for a while. I went and sat in the only place I could find on the 1st floor. While coughing and drinking water I was approached by the Night Administrator, Debbie, she asked if I was a guest in the hotel and then told me the chair in which I was sitting was closed. She said she heard my coughing and wanted to tell me the area was closed. I asked if there was another location to sit and she said NO. No concern for wellbeing. No offer of tea or water or cough drops. Just wanted to tell me I couldn’t sit there and read my book quietly while there was latterly no one else around at 3AM. So unbelievably rude! The final straw was check out – a charge of $38 from the restaurant charged to our room. We said that we never went to the restaurant or ordered room service. They said we’d have to talk to the restaurant about it ourselves. SO we waited….. the restaurant manager came and said he’d have to do some research and we could wait. Seriously, we were paying $400 a night, WHY would we want to try and get out of a $38 bill if it was ours. They acted like they were doing us a favor when they finally took it off the bill. There was NO apology, nothing. Just ok, we’ll take it off but not sure how it got there? This is not a luxury hotel, but it IS the only one right in town so I guess they don’t have to worry about working to be a great stay.

The trash was not removed from the room from previous visitor. The response from the front desk was to just dismiss the concern and let housekeeping know to empty the trash after we leave. We were disappointed that a hotel of this caliber would respond in such a way. The only good thing about our stay was the location.

This hotel is absolutely beautiful. This past weekend we stayed in a suite to celebrate an anniversary weekend. Our only and largest problem was with room service and the restaurant, 925. We had gotten the champagne with flutes special. We called the restaurant to order in room breakfast. The 18-22 year old female was completely uninterested in actually taking our order. I asked if the orange juice can be brought up first so we can make mimosas and she said “no, we’ll bring it all together”….because this apparently is not a hospitality business…About an hour goes by and no word on our breakfast. I call down there and they tell me they tried to deliver it and no one answered the door. A few minutes later we hear the faintest knock on the door. I open the door and ask: * “is this the same food that has been getting cold for 40 minutes?” Answer: “Yes”. * “would you ever have tried to call us or redeliver?” “No” * “so if I didn’t call, it would be sitting down there getting colder?” “Yes” We ate our cold $100 breakfast with a $6 delivery fee and 24% gratuity while their entitled and bratty staff members went back to TikTok or whatever they do on their phones in between being inconvenienced by customers.

Great stay at the Hotel Landing. We received this as a Chistmas gift from our son and daughter-in -law. We had a wonderful time. We love the Hotel Land and area. Easy to walk to many sights and restaurants. We will be back again for sure!