maryetrosper
12. September 2024
Despite being a kitchenette you have to pay for a set of cooking pans, set of dishes (per person). Our refrigerator had condensation or some other problem so there was. As puddle of water inside it every day. The hair dryer didn’t work at all despite pushing the reset button; luckily I had my own. Nothing was provided in the bathroom except for one bar of soap—-no shampoo, conditioner, lotion, makeup wipes, Kleenex. We had bath towels and washcloth but no hand towels. Instructions said to take your own trash outside but on the day we checked out the trash bins were overflowing and no trash removed. I do have to say the king bed was comfortable. The hotel was in a good location with restaurants and shopping nearby. But NEVER AGAIN will I stay there when even the basic provisions were not included. You had to pay extra if you wanted to change out your towels before their designated schedule. I wouldn’t be surprised if next time you had to buy or bring your own toilet paper!!!!! Very disappointed in this place
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