American Inn & Suites

We came down for a concert and the hotel fit our needs. Our room was clean and even had a jetted tub. The lady at the front desk as nice and check-in was super easy and we did it 30 minutes before normal check-in time.

This was easily the worst hotel I've ever stayed at in my entire life. The minute we entered, there was no one at the front desk to check us in. She eventually showed up; no apology or anything. The entire facility had a musty smell to it; the elevators were covered in a cheap wood (as though they were in the process of being torn down) and the hallways looked like they hadn't been cleaned in years. The rooms were somehow even worse! We're talking an overhead fan in the washroom that was hanging on by a thread; some sort of substance in the toilet; scratchy bedsheets; beds that were hanging off of their mismatched frames; tiny, unusable pillows; some sort of sticky dirt on the ground; and a chest of drawers that was both broken and filled with dust at the same time. In addition, their Wi-Fi only worked about half the time and when we asked the front desk about it, the clerk (wearing a cardboard Burger King crown) informed us that the Wi-Fi often didn't work and there was nothing she could do about it. Just a terrible stay - we would never go there again.

Newly changed from a Comfort Suite, I felt very uncomfortable at this motel. It’s my impression they do drug rehab here. There are signs and what appears to be a dedicated wing. Everything reeks of cigarette smoke in the halls and the rooms, as do my clothes now. The people were something else completely. Now I’ve seen odd hair color and unconventional styles on men, women, and everything between, but the piercings, the bolts, the grills and the tats, more ink than I’ve ever seen consistently on everyone around me. It was like a convention and I was the odd tourist. The elevator was filthy, with crumbs all over. Not a good first impression. While someone has spent money trying to clean things up, with nice sofa and chairs in a corner of the lobby with water feature, the faux vinyl flooring in the halls lends a stark appearance. Trash cans line the hallways, where the savvy know to put out their trash, as room service isn’t included. If you want clean towels (or the threadbare swatches they pass as such), bring your soiled ones for exchange only. The juice and coffee machines were inoperative, as the only source of refreshments in the lobby. The bed was firm, blanket thin, pillows of the same quality as the towels. The bathroom included a huge jacuzzi tub, massive capacity far exceeding the hot water flow. We never tried, but showering in that tub revealed the drain, while fully open, does not drain at all. Not while we were still there.. The microwave was functional as was the refrigerator, but boy was the fridge LOUD! A constant hum with intermittent vibration. The desk had one leg askew, don’t put weight on that. Many dead bugs on windowsill. If you must stay here, double check the rate. The guy next door paid 50% of what I did, same room type and amenities. A final touch was the used prophylactics wrapper just outside the main entrance.