B4328NRstephaniem
20. Juli 2024
This was the absolute best hotel I've been to and stayed at. The staff make the hotel extra special. Every single staff member we encoutered was so polite and wanted to make sure we were satisfied and enjoying ourselves. Our room was wonderfully located with a spectacular view. The food at the restaurant was wonderful. The marketplace has so much to offer as well as made in store goodies. The resort was very clean and there was always several staff constantly cleaning, from the beach, to the pool area, to the bathrooms at the pool, to the hall ways to the rooms. I don't have one complaint about this place. Well maybe one- I hated to leave. I would like to acknowledge a few of the staff members that made our stay extra special. Chaddy with security was kind, caring, and wonderful. I twisted my ankle the first night there and he was so good to me. Carmen at the pool was always so kind and never stopped working her entire shift. She was always so pleasant, happy, and singing to the music while working very hard. Pedro from engineering was so kind in making sure we were enjoying our stay and everything was up to standard. He even sent us a little gift basket. Nigel stopped and offered to take our picture. Ira at concierge was always very helpful and kind. The ladies at the front desk were very kind and helpful as well, but I'm afraid I didn't get their names. Plan to stay here! You won't be disappointed- until it's time to go home!
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