Andaz Maui at Wailea Resort

酒店非常不錯，餐廳、沙灘、泳池服務都非常到位，餐廳的食物也非常可口。酒店每天的活動也非常豐富。

酒店晚霞太美！

離海很近，酒店園林和泳池設計都很美，房間不是很大，枕頭選擇多一點就更好了。

We stayed at the Andaz resort for our babymoon and had an amazing experience. All of the staff are so friendly and helpful and the resort itself is beautiful! One major highlight was the complimentary 45 minute photo shoot. We wanted to commemorate some maternity pictures, so it was ideal they offered this- and there’s no commitment to purchase any photos if you don’t want to. Our photographer Michael was amazing and did not disappoint! He went above and beyond to ensure we were having fun while capturing beautiful memories. I cannot recommend Michael specifically enough! We had so much fun and he got so many beautiful photos for us that we will cherish forever! Thank you Michael!

We LOVE the Andaz Maui! We got married there and it was beautiful. My favorite part about the Andaz is their breakfast buffet…mochi waffles are 10/10. Go snorkeling right outside the hotel and it’ll be some of the best coral reefs you’ve ever seen. The staff is also super chill, no one is snooty and they’re all just great to talk to.

This is our 10th time at the Andaz. We have stayed in every type of room (always impeccable in cleanliness and condition), and this time we stayed in a 3 bedroom Ilikai villa. It is ample space for 4 adults and 2 kids. The max occupancy is 6, but could’ve easily fit 8 or more people. The villa is well stocked with everything you need to cook a meal and has a large dishwasher as well as large in suite laundry washer and dryer. Two of the three bedrooms have ensuites with huge separate bathtubs. It really offers everything a family would need for a perfect vacation. We had a couple of minor issues in the villa (small leak in the laundry room and a random beeping sound), but the team attended to it immediately. The pools and beach never felt over crowded and are beautiful and clean. We saw a turtle swim by from sitting on our beach chairs almost every day we were here. The breakfast buffet had a wide selection of options, with some changes in offerings each day - everything was delicious. Jenny at Ka’ana Kitchen went way above and beyond in caring for us and our kids with her thoughtfulness and warmth. The drinks and food at the pool bar were consistently great. Our kids enjoyed the lei making, ukulele and hula cultural classes, included with the resort fee. We love that they taught us and our kids about Hawaiian culture and history. It is an immense privilege to get to be on their beautiful island. There are certainly other beautiful hotels in Maui (we’ve stayed at the Fairmont, Grand Wailea, Westin, and Sheraton), but what made our stay exceptional and has kept us coming back year after year are the AMAZING people who work here. From the beach and pool crew, to the restaurant team, classes instructors, concierge team, and valet, every person we encountered was warm, kind, and made us feel so welcomed and cared for. We are forever grateful for the ways this incredible Andaz team has made our vacation the best experience time after time.

Fantastic experience! My husband and I spent the last part of our Hawaii trip here and I honestly didn't want to leave. Everyone we met was kind and helpful. We stayed on the 4th floor and had a view of the gorgeous property. The pools were great, our last day we found the tranquil pool and that was the perfect place to spend the day. We ordered room service one evening and it was delicious. When we return to Maui we will definitely be staying here again

As a decade-long Hyatt Globalist, I am deeply disappointed with my recent stay at Andaz. Having visited this resort eight times, this trip felt noticeably off from the start. There were no pre-arrival emails, which made us feel less valued. Despite available rooms, no effort was made to accommodate our family with a room with a view. Instead, we were given a room facing a wall. Our bags took an unreasonable amount of time to arrive. We had high hopes for this stay as it was our babymoon, and Andaz always made our family feel special and valued in the past. Coming from the Four Seasons, where we spent a day and were upgraded to ocean views during the same weekend, this was a huge letdown. Andaz made no effort to provide a similar experience. These issues left such a sour taste that it makes me reconsider choosing Hyatt in the future. I can consistently enjoy better service and perks with Amex Platinum at other hotels. Our family's cherished memories here have been overshadowed by this disappointing experience.

Best resort we have ever stayed at. Customer service is world class. The pools and view were all spectacular. The brunch buffet is to die for and all of the food and drink on property is excellent. Bed was very comfortable and our ocean front view was so beautiful it seemed unreal.